Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... See more
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Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... See more
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A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... See more
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Its always a pleasure to go into my local branch in Deal. All the girls are so friendly. Daisy sorted me out this time and she is so patient and knowledgeable. She never rushed me and made booking a f... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, CT14 6HE, Deal, United Kingdom
- 01304750034
4.9
Excellent
670 reviews
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We were looked after by Daisy from the…
We were looked after by Daisy from the Deal branch. Daisy was extremely helpful and presented lots of options that made our choice very easy. She is a credit to the company!
April 17, 2026
Reply from Hays Travel - Deal
Hello,
Thank you so much for your lovely words, it was a pleasure meeting you both. I am so glad we found you such a fantastic price! I hope you both have a brilliant time away!
Kind Regards
Daisy
Everyone in the store is so helpful and…
Everyone in the store is so helpful and friendly,nothing is to much trouble for them,they are a credit to your company
April 18, 2026
Reply from Hays Travel - Deal
Hello Theresa!,
Thankyou so much for taking the time to leave myself a review, I appreciate your wonderful feedback! It was my pleasure!
Kind Regards
Lauren
Super efficient
The assistant was helpful, patient and friendly. Everything went well.
April 16, 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you both have a lovely holiday :)
Best Wishes,
Roxie
Friendly and very helpful
Friendly and very helpful. Made booking my holiday easy and stress free. Thank you
April 16, 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel :)
I hope you have a lovely holiday
Best Wishes,
Roxie
The young lady was very helpful and…
The young lady was very helpful and went out of her way to find out information for us.
April 12, 2026
Reply from Hays Travel - Deal
Susan Evans,
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our service was helpful to you.
Kind Regards
Lauren
Hays Travel
Staff at Deal ,Kent all so helpful and…
Staff at Deal ,Kent all so helpful and very professional, only use hays. +++++
April 11, 2026
Reply from Hays Travel - Deal
Malcolm,
We appreciate your kind words! We're so happy to hear that our Deal team is helpful and professional. Thank you for your continued loyalty.
Kind Regards
Daisy
Hays Travel
Friendly & professional service
Friendly & professional service. Daisytook the time to check we got the best option for the holiday we had chosen, making the process easy & straightforward as it always is with the Deal Hays team, thankyou!
April 12, 2026
Reply from Hays Travel - Deal
Emma,
We appreciate you sharing your kind words with us! We're so happy to hear that you found our team friendly and professional, and that the booking process was easy.
Kind Regards
Daisy
Hays Travel
Milli was great with sorting out our…
Milli was great with sorting out our cruise, I only popped in to get details of the cruise and booked on the spot, she knew just what I wanted and took over, easy😄
April 7, 2026
Reply from Hays Travel - Deal
Hello Mr West!
We appreciate your feedback; it is wonderful to know that you had a positive experience; we hope to see you again soon!
Millie,
Hays Travel Deal
Easier softer way to book a holiday
We walked in, talked to Daisy and booked a holiday.
That simple. No matter who we talk to at Hays they are always helpful and we find it the easier softer way to book holidays now.
March 28, 2026
Reply from Hays Travel - Deal
Jamie Moore,
We're happy to hear that booking with us is simple and easy. We appreciate that our team is always helpful, making your holiday arrangements a breeze.
Kind Regards
Daisy
Hays Travel
Service was great Daisy from the Deal…
Service was great Daisy from the Deal branch and there was nothing that is not to much trouble for her to find out . Very pleasant and easy to talk to about holiday .
March 26, 2026
Reply from Hays Travel - Deal
Timothy Dunn,
We appreciate your kind words. We're so glad to hear that you found our service helpful and that you found it easy to discuss your holiday plans with us.
Kind Regards
Daisy
Hays Travel
A Wonderful Travel Agency in Deal
The staff in Hays Deal branch are fabulous. They are knowledgeable, cheerful and so busy that we wonder how they cope. We usually see Milly who has booked our holidays for many years and was this time helping a new apprentice called Roxy, who was a lovely young woman and will be an asset I'm sure.
March 29, 2026
Reply from Hays Travel - Deal
Hello!
We appreciate your kind words about the team's knowledge and cheerfulness. We're so happy to hear that you've had positive experiences booking holidays with us for many years!
Best wishes,
Millie
This is my third booking with Hays…
This is my third booking with Hays travel.
I have found them extremely helpful, friendly and professional in finding that right holiday.
Highly recommend
March 28, 2026
Reply from Hays Travel - Deal
Hello!
We appreciate you booking with us for the third time! We're happy to hear that our team has been helpful, friendly, and professional in finding the right holiday for you.
Kind regards
Lauren
The Best of The Best
Daisy made us feel very welcome, she was professional and friendly though out the whole time we were with her we would certainly recommend Daisy and Hay’s Travel
March 25, 2026
Reply from Hays Travel - Deal
Hello,
We appreciate your kind words! We're happy to hear that you felt welcome and that you found our service professional and friendly. We value your recommendation. It was lovely chatting with you both!
Best wishes,
Daisy :)
Lovely experience booking a holiday.
Great service from Hayes in Deal! Leanne so sweet and accommodating.
Thank you
March 13, 2026
Reply from Hays Travel - Deal
Hello!
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear you found our service great and accommodating.
Hays Travel Deal
Staff are always extremely helpful
Staff are always extremely helpful
and friendly. Cannot fault the service at all.
March 19, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with us at Hays Travel!
I hope you have a lovely holiday :)
Best Wishes,
Roxie
The staff were wonderful
The staff were wonderful. in very way possible from start to booking very enjoyable process
March 14, 2026
Reply from Hays Travel - Deal
Mr.&Mrs W R Morris,
We appreciate you sharing your experience. We are so happy to hear that our staff made your booking process enjoyable from beginning to end!
Sophie
Hays Travel Deal
Millie was very helpful.
March 14, 2026
Reply from Hays Travel - Deal
Hello!
We appreciate your feedback; it is wonderful to know that you had a positive experience; we hope to see you again soon!
Millie,
Hays Travel Deal
Im sure without Sophie's help we…
Im sure without Sophie's help we wouldnt have booked the trip away to meet our needs , went the extra mile to help us , excellent service , great agents for hays !
March 10, 2026
Reply from Hays Travel - Deal
Mrs Jaconelli,
We're happy to hear that we were able to help you book the perfect trip. It's great to know that our service met your needs, and we appreciate your positive feedback!
Sophie
Hays Travel Deal
Relaxed professional delivery…
We had to make numerous and complex changes to our trip At each step of the way Daisy provided a totally professional service no fuss no bother just cool, relaxed and spot on Have already recommended her to several friends
March 6, 2026
Reply from Hays Travel - Deal
Hello Mr Jarvis,
We're happy to hear that the changes to your trip were handled professionally! Thank you for recommending us! We appreciate it!
We hope you have a lovely time!
Daisy
Hays Travel
Cruising
My husband and I have never been on a cruise before, we went into Hays travel Deal who were so helpful and spent time with us explaining all about cruising. We were shown a diagram of the ship and explained where the rooms were situated and the different rooms that were on offer. They went above and beyond to help us, will certainly recommend Hays travel.
March 5, 2026
Reply from Hays Travel - Deal
Mrs Kemp,
We're happy to hear that our team was so helpful in explaining cruising to you and your husband. It's great to know we went above and beyond. We appreciate your recommendation and hope you enjoy your first cruise!
Sophie
Hays Travel Deal
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