Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... See more
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Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... See more
Company replied
A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... See more
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Great experience in the deal branch Roxanne was outstanding. Very patient and created some magic for me. A real credit to the deal team
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, CT14 6HE, Deal, United Kingdom
- 01304750034
4.9
Excellent
670 reviews
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Finland trip
Thankyou to daisy for organising our trip to finland for Dec 2026. Daisy knew exactly what we wanted. Booked there and then. Always use hays travel .
February 1, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing holiday!
Best Wishes,
Daisy :)
Sophie was so helpful in the Deal shop
Sophie was so helpful in the Deal shop, she advised us on where to go got us the best price and provided us with an excellent customer service. Thank you
January 31, 2026
Reply from Hays Travel - Deal
Kirsty Morgan,
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that our team member provided excellent customer service and found you the best price.
Hays Travel
Daisy is very helpful and informative
Daisy is very helpful and informative. A pleasure to deal with.
January 29, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you all have an amazing holiday!
Best Wishes,
Daisy :)
Very good service and fantastic member…
Very good service and fantastic member of staff…. She stuck with us until the right holiday was found!
January 26, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing holiday!
Best Wishes,
Sophie :)
We used Hays travel last year
We used Hays travel last year and the whole process went so smoothly that we decided to go back and see what they can do for us this year. They did not disappoint. we gave the lovely Roxie a couple of countries that we were interested in and in no time had what we wanted and booked . Very pleased
January 23, 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes
Roxie :)
Thanks Sophie
Sophie was very helpful and cheerful whilst we asked questions and gave us useful advice on booking so we did it.
January 22, 2026
Reply from Hays Travel - Deal
Mr Rowell,
I appreciate you taking the time to leave me such a wonderful review! I am so happy to hear that you found the booking process helpful and cheerful.
Kind regards,
Sophie
Hays Travel
expert knowledge and great customer…
expert knowledge and great customer service, without being pushy or trying to sell us something we don't want (Sophie helped us)
January 18, 2026
Reply from Hays Travel - Deal
Alan,
I appreciate you taking the time to leave me such a wonderful review. I am so glad that you were happy with the customer service and knowledge provided.
Kind regards,
Sophie
Hays Travel
staff are always pleasant
staff are always pleasant, helpful and never make us feel rushed.
January 22, 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes
Roxie :)
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing holiday :)
Best Wishes,
Daisy :)
More than happy with the service
The lady helping us to find our holiday was so helpful we found the perfect mini break in April she was then patient with us as we wanted a holiday in Croatia for October and she searched for our various needs and found one that suited us exactly so we decided to book both holidays that day We would recommend Hays Travel as in the past we have done the online booking but found it so stressful as being two ladies of a certain age technology is rather a challenge for us!!!!!!
January 14, 2026
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
It was my pleasure and I hope you have a lovely holiday!
Best wishes,
Lauren :)
Greeted with a smile
Greeted with a smile. Sophia took time and patience to explain all.
January 19, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and booking with me at Hays Travel!
I hope you have a lovely holiday!
Kind regards,
Sophie :)
Daisy was very polite and helpful
Daisy was very polite and helpful. She was knowledgeable about what was and wasnt available and what we might like or not.
January 11, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing holiday :)
Best Wishes,
Daisy :)
Sophie at the deal branch was great and…
Sophie at the deal branch was great and a credit to the company
January 18, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and booking with me at Hays Travel!
I hope you have a lovely holiday!
Kind regards,
Sophie :)
I have always booked my holidays via…
I have always booked my holidays via Hays because of their helpfulness, personability and knowledge.
This time was exactly the same.
January 11, 2026
Reply from Hays Travel - Deal
Thank you for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes
Roxie :)
Booking a holiday to Italy recently was…
Booking a holiday to Italy recently was a stress free and pleasurable experience with Hayes Travel. Everything explained perfectly by a very friendly and helpful assistant. Nothing was too much trouble. Would not hesitate to use them for future holidays.
January 8, 2026
Reply from Hays Travel - Deal
Sally,
We appreciate you taking the time to share your experience. We are so glad to hear that booking your holiday to Italy was stress-free and pleasurable, and that our assistant was helpful. We look forward to helping you with future holidays.
Hays Travel
Helpful Daisy
Daisy was helpful she showed us several hotels in different resorts. She saved us money. And was helpful and considerate of our travel requirements.
She also followed up later with a query regarding the position of the hotel. A very young lady.
January 17, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing holiday :)
Best Wishes,
Daisy :)
Sophie was brilliant
Sophie was brilliant. Oh so many questions thrown at her and all answered with aplomb. Hope the cruise goes as smoothly!
January 15, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and booking with me at Hays Travel!
I am so glad I could assist you with your questions, and I hope you have a fantastic cruise.
Kind regards,
Sophie :)
Daisy was very helpful.
January 13, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time and it was a pleasure securing your holiday.
Best Wishes, Daisy :)
At 61 this is my first holiday abroad…
At 61 this is my first holiday abroad and really had no idea of what to expect so I was quite nervous and excited. The lovely Roxanne at the Deal shop was amazing and very friendly in helping me get the holiday I wanted top notch hospitality
January 11, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have a lovely holiday :)
Best Wishes,
Roxie
Excellent service by Sophie at the Deal…
Excellent service by Sophie at the Deal branch. A smooth and quick booking.
January 10, 2026
Reply from Hays Travel - Deal
Thank you so much for your lovely review and booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
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