Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... See more
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Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... See more
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A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... See more
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Great experience in the deal branch Roxanne was outstanding. Very patient and created some magic for me. A real credit to the deal team
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, CT14 6HE, Deal, United Kingdom
- 01304750034
4.9
Excellent
673 reviews
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Friendly and knowledgeable service
November 1, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Daisy :)
The Agent at Hayes Travel was extremely…
The Agent at Hayes Travel was extremely polite, cheerful and very knowelgeable about the product she was selling
October 11, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Fabulously knowledgeable agent.
Fabulously knowledgeable agent.
I knew where I wanted to go, roughly when I wanted to go and what hotel I wanted and unlike a previous other travel agent I had been to, I was easily booked into the best option for us!
October 18, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Clear and helpful
The guidance was very clear and informative and Sophie was able to meet all our requirements. She made sure that we were happy with all our choices. She was very helpful and professional throughout making it an easy process.
October 25, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Sofie is excellent and fully…
Sofie is excellent and fully understands our requirements.
October 21, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
It is always such a pleasure talking to you both and booking your holidays.
I hope you have an amazing time!
Best Wishes, Sophie :)
this was a last minute holiday to meet friends
this was a last minute holiday to meet up with friends and your staff were VERY helpful and got onto the same flight as our friends that booked some time ag o every thing went very fine Hotel good so very pleased with your service and all the help from millie at Deal she was so very helpful
September 2, 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Millie :)
Nothing was too much trouble. Recommend.
Lauren made an effort to find us a really good deal where and when we wanted to stay. She found several to choose from and we got various add ins which we hadn’t expected. Nothing was too much trouble. Highly recommend.
October 18, 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren :)
Lauren was very helpful
Lauren was very helpful, very knowledgeable, anything she was unsure of she found if for me, made numerous calls to Ingram’s in order to secure my trip to finkand
October 14, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review :)
We would love to hear your feedback on the holiday!
Best wishes,
Lauren
We gave our preference of destination…
We gave our preference of destination and the operator was giving us the options for our trip .very helpful and friendly .
October 14, 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Sophie :)
Daisy who looked after us was very…
Daisy who looked after us was very helpful and efficient. Do think that closing for lunch should not happen when you have 4 staff working.
October 11, 2025
Reply from Hays Travel - Deal
Hello,
Thank you for taking the time to leave a lovely review, we really appreciate the feedback!
It really was such a pleasure securing the holiday for you.
I know it may seem that we had enough staff in, however there were only two sales consultants in. One was an apprentice who can not be left on her own at the moment and the other lady is foreign exchange only. This would have meant that only one travel consultant was on the floor at a busy time.
Best wishes,
Daisy :)
Great experience
Great experience. Staff very helpful and knowledgable. Would highly recommend.
October 11, 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Millie :)
Always a fantastic experience booking…
Always a fantastic experience booking with Hayes, amazing staff, friendly and always help 100%
October 4, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you have an amazing time!
Best Wishes, Sophie :)
Always happy and willing to help
October 7, 2025
Reply from Hays Travel - Deal
Thank you so much for your lovely review and your loyalty :)
We love to hear your feedback!
Best wishes,
Daisy :)
Much needed Greek holiday
We went in last week for looking for a holiday on the Greek islands to fit our needs. We were shown all the possibilities. With help of your travel agent we booked yesterday.
October 4, 2025
Reply from Hays Travel - Deal
Hello,
Thank you for taking the time to leave a lovely review, we really appreciate the feedback!
It really was such a pleasure securing the holiday for you all.
Best wishes,
Daisy :)
Hays Travel 👌 BEST.
Hays Travel. In Deal Kent. Always very helpful and excellent service. Also got Travel money 💰 best rate thanks. Future holidays will not go anywhere else.
October 3, 2025
Reply from Hays Travel - Deal
Thank you so much Albert for your lovely review and your loyalty :)
We love to hear your feedback!
Best wishes,
Lauren
We went in for a trip to turkey but…
We went in for a trip to turkey but couldn’t find anything that suited us , so just said we’d like a cruise if you can find one in September, and just like that , we got just what we wanted and more x we’ve had a brilliant holiday x thank you
September 19, 2025
Reply from Hays Travel - Deal
Thank you so much Stephanie for your lovely review! We love to hear your feedback!
I'm so glad you had a brilliant time!
Best wishes,
Lauren
Able to provide information needed and…
Able to provide information needed and book our holiday
September 24, 2025
Reply from Hays Travel - Deal
Thank you so much Christine for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren
Friendly and efficient service
September 14, 2025
Reply from Hays Travel - Deal
Good morning,
Thank you so much for your lovely review and for booking with me at Hays Travel!
I am glad we got you your dream holiday and I hope you have an amazing time!
Best Wishes, Sophie :)
Best Wishes, Sophie :)
Booking Changed
Both Millie and Daisy were very helpful, despite me having to change our cruise the next day (my fault). I've lived in Deal for just over a year, and this is the second booking I have made. This is a good travel agent.
September 16, 2025
Reply from Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday and I am so glad we managed to get you on another cruise!
Best wishes,
Millie and Daisy :)
Reply from Hays Travel - Deal
Thank you so much for taking the time to share a review of your service , we really appreciate it !
Best wishes Millie
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