Deb is absolutely amazing. She made booking our holiday so easy and genuinely fun. I haven’t been on a plane in 10 years and we’ve never had a proper family holiday with the kids because I always... See more
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This our 3rd time booking our cruise through deb & Beth at hays travel & they have always been fantastic & super helpful.We have also booked our next cruise for next April where we are also getting ma... See more
Debs found me exactly what I wanted for a family holiday in minutes. In the right price bracket, in a great location for sight seeing, (what the holiday is all about), and comfortable accommodation t... See more
Company replied
The team at Hays travel worked above & beyond to sort our holiday out & as we are quite a large group going, this couldn't of been an easy task but was made eeasier by the correspondence we recieved &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Deb Findler, ST7, Stoke on trent, United Kingdom
- 01782692652
4.9
Excellent
197 reviews
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This company invites their customers to review, whether positive or negative
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Excellent communication and very helpful
May 16, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us Claire and for your lovely review! Deb & Beth x
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Fantastic, 5 star experience
Very knowledgeable and caring ladies. You can tell they have a real passion for their work. Any question I had was answered within a timely manner, they tailored my quote to be a perfect holiday for our family. We will be certainly rebooking through Deb and Beth again, and will recommend to all as their support and guidance is second to none.
April 25, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us Emma and for your lovely review! Deb & Beth x
Debbie from hays
Well my experience with Debbie was a absolute pleasure. After a few WhatsApp messages back an forth I had booked my cruise. 6 days later it was completely confirmed. Then the same day I ask her if she could price match a cruise I seen for the week before the cruise I just booked an within a few hours it was all booked.
With ease and an absolute pleasure were all booked an ready to go our back to back cruise.
April 25, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Beth is the best.....
Beth is so professional and makes the whole process of booking a holiday so easy. Would highly recommend her and have done to some friends.
April 17, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review it's really appreciated! Deb & Beth x
Great experience easy booking
Debbie was a star, answered all my questions with ease nothing was too much bother, made my holiday booking a pleasure.
Will definitely use again 👍
April 10, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us Lisa and for your lovely review! Deb & Beth x
Very quick to respond and very helpful
Very quick to respond and very helpful and informative. Friendly and respectful, would recommend:)
April 2, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Deborah was professional
Deborah was professional, effecient, pleasant & helpful, a moutain of knowledge & what she doesn't know she will find out for you.
February 23, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Deb Findler is just amazing
Deb Findler is just amazing! She asks all the right questions, not just where & when.
We had the best family holiday last year with my mum, who has limited mobility.
The hotel was just perfect and mum still talks about it now
So, I've booked another holiday and will continue to do so!
February 14, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Great experience
Really friendly, helpful, quick to respond and happy to answer all of my questions.
February 16, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Clear information shared
Clear information shared. Patient with my many questions. Quick reply to emails etc
February 15, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Really helpful - will book again!
Really helpful! First time booking a cruise as a single parent and they were really helpful with all my questions! Il definitely book all my holidays with Hays moving forward!
February 13, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Easy to sort
Easy to sort, using messenger which saves me time, I’m not able to get to a travel agents with working full time. Able to spread the cost. All questions answered. Fast responses by Beth.
February 10, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for booking with us and for your lovely review! Deb & Beth x
Blocked me on Facebook because I asked…
Blocked me on Facebook because I asked (nicely) on an advertised holiday she had posted what the benefit was of booking though Hays was versus just going direct with Jet2 as the exact same holiday with same airport/flight times direct with Jet2 was nearly £180 cheaper.
When I asked another Hays 'travel agent' the same thing they also blocked me so given the way both have treated a prospective customer asking a genuine question it seems they obviously don't won't people to realise they can just book direct with Jet2 and instead take commission on top of a holiday you could just book direct with Jet2.
No doubt these Hays 'Travel agents' have a use if you need advice where they most certainly should earn a commission but if you know where you want to go you may as well just book with Jet2
January 22, 2024
Unprompted review
Reply from Hays Travel - Deb Findler
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Great service and very helpful
January 6, 2024
Reply from Hays Travel - Deb Findler
Thank you so much for your lovely review Lee - thanks Debs & Beth☺️
Found Debbie was very helpful…
Found Debbie was very helpful explaining details of cruise
December 5, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for your lovely review - thanks Debs & Beth☺️
Very happy
Very happy with my experience booking with Deb and Beth. It was very straightforward, would recommend!
November 22, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review Abi, so glad we could find the perfect cruise for you x -Debs & Beth
Great
Debbie and Beth were helpful and knowledgeable, they were prompt at answering messages.
November 8, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review and was a pleasure to book for you x -Debs & Beth
Very pleasant and efficient
October 31, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for the lovely review Joan x -Debs & Beth
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