Deb is absolutely amazing. She made booking our holiday so easy and genuinely fun. I haven’t been on a plane in 10 years and we’ve never had a proper family holiday with the kids because I always... See more
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This our 3rd time booking our cruise through deb & Beth at hays travel & they have always been fantastic & super helpful.We have also booked our next cruise for next April where we are also getting ma... See more
Debs found me exactly what I wanted for a family holiday in minutes. In the right price bracket, in a great location for sight seeing, (what the holiday is all about), and comfortable accommodation t... See more
Company replied
The team at Hays travel worked above & beyond to sort our holiday out & as we are quite a large group going, this couldn't of been an easy task but was made eeasier by the correspondence we recieved &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Deb Findler, ST7, Stoke on trent, United Kingdom
- 01782692652
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Debbie was very helpful and thorough…
Debbie was very helpful and thorough with our booking of our cruise.
Debbie informed us about the itinerary etc of the cruise. She also informed us about parking at Southampton. Very helpful and nothing was too much trouble.

Reply from Hays Travel - Deb Findler
Really easy booking experience
Really easy booking experience. Quick turnaround on information and correspondence. Friendly service. Would definitely use again. Thank you.

Reply from Hays Travel - Deb Findler
I’ve booked two holidays with Debbie…
I’ve booked two holidays with Debbie recently, She is outstanding at her job. I’ve always booked through TUI directly. But il definitely be booking through her from now on. Any issues or questions she’s there with the answer straight away, nothing is too much trouble for her. Would highly recommend.

Reply from Hays Travel - Deb Findler
Excellent deal and service
Great deal and had really good communication throughout booking. Would really recommend

Reply from Hays Travel - Deb Findler

Reply from Hays Travel - Deb Findler

Reply from Hays Travel - Deb Findler
Cruise booked to join family
I contacted Deb from Hays Travel to make a reservation for a cruise and join my family, who had already booked their trip. Despite calling late in the afternoon, Deb efficiently managed to complete most of my booking on the same day. I'm extremely satisfied with the service I received, we have all our special requirements sorted and questions answered promptly, and I'm looking forward to joining my family on the cruise.

Reply from Hays Travel - Deb Findler
Debbie and Beth was amazing
Debbie and Beth was amazing! I had a very large group booking but they made it all so easy for me! They are absolutely wonderful and friendly. I truly thank them for putting so much time and efforts to help us!
I would highly recommend them to anyone!

Reply from Hays Travel - Deb Findler
Deb and her daughter were very…
Deb and her daughter were very knowledgeable lovely and interactive and couldn't of asked for better customer service would definitely recommend them

Reply from Hays Travel - Deb Findler
Fabulous service quick and easy made…
Fabulous service quick and easy made booking a holiday even more enjoyable best experience Iv had x

Reply from Hays Travel - Deb Findler
I needed a flight to the States in…
I needed a flight to the States in August and didn't have the time and energy to go on line and sort through all of the options. As a busy business woman Deb at Hays Travel took away all of the stress that this would entail and found me the perfect option at the best price. Fast, friendly, efficient and a pleasure to do business with :-)

Reply from Hays Travel - Deb Findler
She was so lovely new everything I was…
She was so lovely new everything I was asking and kept me at ease I would defo would ring again when I’m looking another holiday .

Reply from Hays Travel - Deb Findler
My experience so for has been really…
My experience so for has been really good, very quick and efficient at responding and communicating with me, booked us an amazing cruise to look forward to

Reply from Hays Travel - Deb Findler

Reply from Hays Travel - Deb Findler
I booked a cruise with deborah findler…
I booked a cruise with deborah findler and could not fault my experiance at all, deborah was very quick and explained everything perfectly, i was very happy with the service i got.

Reply from Hays Travel - Deb Findler

Reply from Hays Travel - Deb Findler
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