Deb is absolutely amazing. She made booking our holiday so easy and genuinely fun. I haven’t been on a plane in 10 years and we’ve never had a proper family holiday with the kids because I always... See more
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This our 3rd time booking our cruise through deb & Beth at hays travel & they have always been fantastic & super helpful.We have also booked our next cruise for next April where we are also getting ma... See more
Debs found me exactly what I wanted for a family holiday in minutes. In the right price bracket, in a great location for sight seeing, (what the holiday is all about), and comfortable accommodation t... See more
Company replied
The team at Hays travel worked above & beyond to sort our holiday out & as we are quite a large group going, this couldn't of been an easy task but was made eeasier by the correspondence we recieved &... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Deb Findler, ST7, Stoke on trent, United Kingdom
- 01782692652
4.9
Excellent
197 reviews
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Fantastic quick service by Deb
Fantastic quick service by Deb, will be booking another holiday with her again soon.
October 31, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review x -Debs & Beth
Great advice and support
Great advice and support, nothing was too much trouble and I always got a quick reply and didn’t have to wait long! Very positive experience!
October 20, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review Kerstin x -Debs & Beth
Deb was brilliant I had alot of…
Deb was brilliant I had alot of questions and she was so patient and answered them all, now looking forward to our holiday
October 16, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review Danielle x -Debs & Beth
Very helpful and informative making the…
Very helpful and informative making the booking process quick and easy.
October 8, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review x -Debs & Beth
Cruise booking …
Quick replies sent all the information needed to book excellent customer service thank you
October 7, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review & choosing to book with us x -Debs & Beth
Fantastic
Speedy response to my enquiry after seeing a Facebook post and then offered
a better price than I could get by booking the cruise direct! Am now looking at consulting Deb for all future holiday bookings. Would definitely recommend.
October 13, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review Kellie & choosing to book with us x -Debs & Beth
Gave me the perfect holiday at an…
Gave me the perfect holiday at an affordable price.
Give these ladies a pay rise😁.
5 Stars all the way.
October 12, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for your lovely review Scott & choosing to book with us☺️ -Debs & Beth
Helpful and responsive
Deb was extremely helpful and responded quickly to my enquiry even at weekends. My requirements were complex as they involved several family members travelling on different dates but she dealt with my requirements efficiently and effectively. I got a great price too!
September 19, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review Sarah & choosing to book with us x -Debs & Beth
Deborah
Deborah - Was very helpful, informative and knowledgeable. I will definitely by using her again with future bookings. A very good experience.
September 18, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for the lovely review & choosing to book with us😊Debs & Beth
Deb was responsive great customer service
Deb was responsive to my questions, did not pressure any sale, sent all details by email as I requested for myself to think, which cruise stay I would like.
When I chose, contacted myself by phone at my convenient time to process payment, was happy bubbly , I would happily confidentiality rebook again .
August 26, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for the lovely review Marie x -Debs & Beth
This is the second time we have used…
This is the second time we have used hays and all helpful will be using them move
August 29, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for the lovely review Derek -Debs & Beth
Superb staff…
Thought Deborah was extremely professional and helpful. She was efficient and quick in her work and made the experience of booking extremely easy
September 5, 2023
Debbie was very helpful and replied…
Debbie was very helpful and replied promptly to any queries/questions I had via email
August 27, 2023
The team at Hays travel worked above &…
The team at Hays travel worked above & beyond to sort our holiday out & as we are quite a large group going, this couldn't of been an easy task but was made eeasier by the correspondence we recieved & very quickly. We recieved quotes etc on a Sunday evening which I was very impressed with, so many thanks & keep up the good work 😁
August 20, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for this review Sarah! It has honestly been a pleasure to book for you😊 - Debbie & Beth x
Really great service even with our…
Really great service even with our never ending questions and changes. Thank you for sorting everything for us seamlessly and quickly. Fantastic:)
August 20, 2023
Reply from Hays Travel - Deb Findler
Thank you so much for this review Nikki! 😊 - Debbie & Beth x
Great honest service
Debbie was really informative and helpful, I haven't booked a holiday through an personal agent before but I will certainly do it again.
August 15, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for this lovely review Lyn!😊 - Debbie & Beth x
The travel agent was well informed and…
The travel agent was well informed and was able to answer all my questions regarding my cruise booking. Excellent customer service overall
August 13, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for your lovely review😊 - Debbie & Beth
Debbie
Debbie, was helpful, friendly and provided compatible alternatives without prompting. Easy booking! Will definitely book again. Really pleased.
August 9, 2023
Reply from Hays Travel - Deb Findler
Thank you much Kelly!😍 - Debbie & Beth x
Deb very helpful in providing…
Deb very helpful in providing information on holiday and what packages include, also assisting with smooth booking.
August 8, 2023
Reply from Hays Travel - Deb Findler
Thankyou so much for this lovely review😊 - Debbie & Beth x
Very easy process,agent not only…
Very easy process,agent not only knowledgeable,no dramas booked our cruise with ease and no pressure.
Thanks Debbie
August 7, 2023
Reply from Hays Travel - Deb Findler
Thanks so much Alan😊
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