Margaret at Hays, Dunoon, found me the perfect holiday and organised everything so I don’t need to worry about a thing! Great service, as always and all the staff are very friendly and helpful.
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Joan really listens to our holiday requirements for a large range of ages, and comes up with suggestions that has something for everyone in the group. Joan always goes the extra mile
Company replied
Margaret kept us up to date with changes to our plans and even came in on her day off to sort out alternative arrangements. We will always book holidays through Hays now
Company replied
As always, a friendly welcome. We came in to enquire about what was available on a specific date. However Scott found us a great deal, so we just booked it that day. Easy straight forward booking... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom
- 01369858387
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Myself and my dad went into Hays in…
Myself and my dad went into Hays in Dunoon and we were helped by Fiona. She was great, she booked my flights to America for Myself and my 3 daughters. Nothing was a bother, and she checked multiple flights to make sure we had the best and most comfortable journey as she was aware I was nervous travelling alone with the girls. I highly recommend Hays.

Reply from Hays Travel - Dunoon
Great customer service
Joan was great at keeping in touch and listening to what i wanted. She gave me many choices and got it spot on. She was friendly, professional, respectful and made the whole experience stress free.

Reply from Hays Travel - Dunoon
Hays Dunoon is just the best hub for…
Hays Dunoon is just the best hub for travel and really the staff know their stuff each and everyone of them have been able to advise and recommend through personal experience and updates they have been provided with from Hays. They really absorb everything to do with travel. My favourite is Ally with the money I just love going in to top my travel card. Scott has been right in there listening to all the special needs and disability's our family have and really making sure that all the needs are covered. Magaret has been a Rock and so has Joan and have always been there with previous bookings. If you go down you will also meet the manager Fiona who will also welcome you with a smile. But that's what I love about the place they always welcome you with the smile that takes you miles xx.

Reply from Hays Travel - Dunoon
Dunoon Hays is the only place to book
Fiona and all staff in Dunoon are always friendly and helpful. Its brilliant being treated like a value customer.

Reply from Hays Travel - Dunoon
The Dunoon Hayes team must be one of…
The Dunoon Hayes team must be one of the best travel agents around, always there to help with even the smallest of queries, nothing is ever a problem. They all are so welcoming and very helpful as soon as you step into their branch 😊

Reply from Hays Travel - Dunoon
Very professional and friendly staff
Very professional and friendly staff, sorted my travel needs swiftly and with a smile… recommend their service 100%. Thank you for making it look so easy

Reply from Hays Travel - Dunoon

Reply from Hays Travel - Dunoon
Booked cruise…
Scott travel agent soo friendly/patient/helpful.Booked a greek island cruise.Do not possess computer..Scott printed every thing for me paper form.Would book with Hayes again😁👍

Reply from Hays Travel - Dunoon
Great Staff
Great Staff. Margaret made us feel so welcome, could not do enough to help us book the perfect holiday

Reply from Hays Travel - Dunoon
As always we have had a very good…
As always we have had a very good experience at Hays Travel Dunoon.
Fiona who did our booking was very pleasant, friendly and helpful.
Booking was done with great ease and we were very pleased.

Reply from Hays Travel - Dunoon
Hays at Dunoon
Hays, Dunoon - staff are always friendly and very helpful. They help you choose the perfect holiday, plan it and ensure they provide all the guidance right up to the date of travel. They also contact when you return to ask about your holiday. Great team at Dunoon.

Reply from Hays Travel - Dunoon
Super helpful HAYS
Our last package holiday was in the 1980s so we were a bit anxious. Fiona couldn't have been more helpful and reassuring. She talked us through our wants and needs and we were delighted to settle on a trip to South Africa. Fiona was lovely and inspired trust and confidence.

Reply from Hays Travel - Dunoon
Excellent service from Joan in Argyll…
Excellent service from Joan in Argyll street Dunoon shop! Made booking New York quick and simple

Reply from Hays Travel - Dunoon
Efficient and friendly.
Visited the Dunoon branch on a whim. Staff were very helpful and professional.
Holiday booked within 15 minutes of walking in. Paperwork was delivered to the house that same day, very impressed.

Reply from Hays Travel - Dunoon

Reply from Hays Travel - Dunoon
Multi centre trip
Was planning a multi centre trip to Australia and a stay somewhere on the return journey. Had specific requirements for Australia but needed ideas for the return. Scott our agent was very friendly, knowledgeable and extremely helpful. (As were all the staff) We left Scott with all the details and very promptly he provided us with suggestions and quotes. He kept us updated and answered all our queries (nothing was too much trouble) Thank you also to Fiona for the final booking. More than happy with the service. Would highly recommend.

Reply from Hays Travel - Dunoon
excellent service level
The young man who helped me was very knowledgeable and helpful - very patient and polite. Service levels fabulous and booking process excellent

Reply from Hays Travel - Dunoon
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