Hays Travel - Dunoon Reviews 

608
TrustScore 5 out of 5

5.0

208/210 Argyll Street, PA23 7HA Dunoon, GB


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Rated 5 out of 5 stars

Superb service! Friendly, knowledgeable staff who just seem to know what you're looking for in a holiday. Their expert advice gives you the confidence to book that solo trip you've always wanted to do... See more

Company replied

Rated 5 out of 5 stars

Margaret at Hays, Dunoon, found me the perfect holiday and organised everything so I don’t need to worry about a thing! Great service, as always and all the staff are very friendly and helpful.

Company replied

Rated 5 out of 5 stars

Joan really listens to our holiday requirements for a large range of ages, and comes up with suggestions that has something for everyone in the group. Joan always goes the extra mile

Company replied

Rated 5 out of 5 stars

Margaret kept us up to date with changes to our plans and even came in on her day off to sort out alternative arrangements. We will always book holidays through Hays now

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 208/210 Argyll Street, PA23 7HA, Dunoon, United Kingdom

  • 01369858387

5.0

Excellent

TrustScore 5 out of 5

608 reviews

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5.0

All reviews

(608)

122,875 reviews in the last 12 months

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Rated 5 out of 5 stars

Multi centre trip

Was planning a multi centre trip to Australia and a stay somewhere on the return journey. Had specific requirements for Australia but needed ideas for the return. Scott our agent was very friendly, knowledgeable and extremely helpful. (As were all the staff) We left Scott with all the details and very promptly he provided us with suggestions and quotes. He kept us updated and answered all our queries (nothing was too much trouble) Thank you also to Fiona for the final booking. More than happy with the service. Would highly recommend.

June 6, 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Jackie
On behalf of Scott and I thank you so much for taking the time to leave this lovely review; and thank you so much for using us to book your wonderful trip.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

excellent service level

The young man who helped me was very knowledgeable and helpful - very patient and polite. Service levels fabulous and booking process excellent

May 30, 2026
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Reply from Hays Travel - Dunoon

Hi Olwyn, thank you for booking with Scott, we really appreciate the lovely feedback left for him. Many thanks Joan and the team

Rated 5 out of 5 stars

I had a very positive experience with the team at Dunoon

I had a very positive experience with first of all on getting my first quote with Margaret and then completing processing my cruise with Scott. Both of them took their time to listen to my requirements and find exactly what I was looking for. I've never been on a cruise before, and Scott was great at explaining everything. I'm very pleased with the service and will definitely use them again 😊

May 28, 2026
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Reply from Hays Travel - Dunoon

Hi Lorraine, Thank you so much for booking with us and for leaving such a lovely review, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Margaret as usual went over and above…

Margaret as usual went over and above making sure everything for this trip was just right for us as a family. Nothing seems to be a problem even when we need to tweek bits n bobs.
Ally always on the ball with foreign exchange , keeping us updated of sales etc .
I dont like the new layout of the shop but thats personal preference .
The old saying use them or lose them !

May 23, 2026
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Reply from Hays Travel - Dunoon

Hi Sandra, thank you for booking with us again and leaving a lovely review for Margaret. thanks again Joan & the team

Rated 5 out of 5 stars

Very helpful

Very helpful, great service and very knowledgeable about the Miami area which help me to book my hotel.

May 22, 2026
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Reply from Hays Travel - Dunoon

Hi Iain, thank you so much for booking with us again and for leaving this lovely review on Joan's service.
Scott and the Team 😄

Rated 5 out of 5 stars

Our experience booking our last minute…

Our experience booking our last minute short break was excellent. Scott was able to find exactly what we were looking for. He was great to deal with as are all the staff in Hays Dunoon. Always a warm friendly environment.

May 14, 2026
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Reply from Hays Travel - Dunoon

Hi Aileen, thank you so much for leaving this lovely review and for booking with us again, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Friendly and helpful

As usual all the staff were very helpful and we found the holiday we wanted for the price we wanted. Thank you.

May 9, 2026
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Reply from Hays Travel - Dunoon

Hi Ciorsdan, thank you so much for booking with us again and for leaving this lovely review, we really appreciate it.
Scott and the Team 😀

Rated 5 out of 5 stars

Stress-free booking process.

Stress-free booking process.
5 Star service as usual from Scott who is so thoughtful, patient and above all listens. Great team here in Dunoon!

May 14, 2026
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Reply from Hays Travel - Dunoon

Hi Jim and Margo. Thank you so much for leaving this lovely review and for booking with us again, I really appreciate it.
Scott and the Team 😊

Rated 5 out of 5 stars

Excellent caring and professional service

Excellent service providing a caring and professional approach to booking the cruise. With knowledgeable and experienced advice to meeting the needs and requirements expressed.

The Staff were very friendly and informative, with an obvious desire to provide best service.

May 13, 2026
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Reply from Hays Travel - Dunoon

Hi Michael, Thank you for your kind feedback it really is appreciated. Regards Joan

Rated 5 out of 5 stars

Always friendly & welcoming

Great welcome friendly staff had everything organised holiday booked money sorted in and out in half hour wouldnt go anywhere else Thanks

May 12, 2026
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Reply from Hays Travel - Dunoon

Hi John, Thank you for your kind feedback it is really appreciated. Regards Joan

Rated 5 out of 5 stars

Our experience at Hays Travel was…

Our experience at Hays Travel was friendly and helpful. Our Travel advisor found the hotel we requested, booked our room, flights and transport. They also checked us into the flight. Basically took care of everything. Great experience.

May 2, 2026
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Reply from Hays Travel - Dunoon

Hi Brian and Theresa

I just wanted to say thank you so much for taking the time and leaving this lovely review; it really is appreciated and thanks for choosing us to book your holiday.

Kind regards
Fiona & The Team

Rated 5 out of 5 stars

Another holiday booked with Joan 😊

We recently booked a family cruise with Joan at Hays travel Dunoon. As always, Joan knows what we like and had got in touch when the 2028 dates had been released.
We exchanged a few emails then on booking in the shop, Joan took time to go through all our options, getting the right cabin to suit us, making things feel less stressful.
Joans customer service has always been fantastic, she keeps us right and is happy to help or reassure with any questions we have.
Joan is always our first contact when we look to book a holiday abroad and with sharing her own personal travel experiences makes us interested in trying new destinations.
We basically work to travel! 😁

May 7, 2026
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Reply from Hays Travel - Dunoon

Hi Samantha, thank you so much for booking with us again and for leaving this lovely review on Joan's service, we really appreciate it.
Scott and the Team 😊

Rated 5 out of 5 stars

Very helpful and everything I asked for…

Very helpful and everything I asked for with the booking was dealt with quickly and efficiently

April 30, 2026
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Reply from Hays Travel - Dunoon

Hi Alison

I just wanted to say thank you for taking the time and leaving this great review, it is really appreciated; and thank you for continuing to book with us.
Kind regards
Fiona & The Team

Rated 5 out of 5 stars

First Class

First class service as always from Fiona and appreciate Joan’s personal insights of the cruise I just booked. Wouldn’t go anywhere else to book a holiday through a TA.

April 30, 2026
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Reply from Hays Travel - Dunoon

Hi Christine

I just wanted to say thank you so much for taking the time and leaving this lovely review, I really do appreciate it.

Kind regards
Fiona & The Team x

Rated 5 out of 5 stars

Very Happy 👍

April 15, 2026
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Reply from Hays Travel - Dunoon

Hi Pauline, thank you so much for booking with us and for leaving this lovely review. We really appreciate it.
Hays Dunoon Team 😀

Rated 5 out of 5 stars

Staff were very attentive

Staff were very attentive, knowledgeable & helpfull. Managed to complete our requests efficiently.

April 16, 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Steven, thank you so much for booking with us and for leaving this lovely review. We really appreciate it.
Hays Dunoon Team 😀

Rated 5 out of 5 stars

Friendly, helpful service

Good, friendly communications and attention to what we wanted.

April 15, 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Julie, thank you so much for booking with us again and for leaving this lovely review. We really appreciate it.
Hays Dunoon Team 😀

Rated 5 out of 5 stars

Very helpful staff and informative

Very helpful staff and informative

April 8, 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Brian, thank you so much for booking with us again and for leaving this lovely review. We really appreciate it.
Hays Dunoon Team 😀

Rated 5 out of 5 stars

Travel Agent was so helpful and nothing…

Travel Agent was so helpful and nothing was too much bother for her, she was also very knowledgeable.

April 12, 2026
Hays Travel - Dunoon logo

Reply from Hays Travel - Dunoon

Hi Steven

On behalf of Margaret and the entire team I just wanted to say thank you for taking the time and leaving this lovely review, and thank you for choosing to book your holiday with us again; we really do appreciate it.

Kind regards
Fiona & The Team

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