Hays Travel - Dunstable Reviews 

107
TrustScore 5 out of 5

4.8

Unit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH Dunstable, Bedfordshire, GB


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Rated 5 out of 5 stars

We booked our holiday through Hays Travel and the whole experience was wonderful from start to finish. Kimberley listened to what we wanted and helped us find the perfect trip. Every detail was handle... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience with Amanda at Hays, Dunstable, very friendly and good at finding us just what we wanted, will definitely use again. Thank you.

Company replied

Rated 5 out of 5 stars

Excellent professional friendly service. Amanda explored a range of holidays, I felt that I wasn’t being rushed and she found the perfect holiday for our special occasion. I haven’t been in a tr... See more

Company replied

Rated 5 out of 5 stars

I recently contacted the Dunstable branch and was blown away by the service. Amanda was incredibly patient and really took the time to understand exactly what we needed. They didn't just find us a hol... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH, Dunstable, Bedfordshire, United Kingdom

  • 01582809875

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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4.8

All reviews

(107)

122,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful

February 24, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thank you for your 5 star review.
I am glad that I could help.
Amanda

Rated 5 out of 5 stars

We travelled from Witney to Dunstable…

We travelled from Witney to Dunstable to see James our trusted travel agent for over two years. He has always found us the right holiday by listening to us and it doesn’t matter how long it takes he’s always kind and caring and adapting the holiday to our needs and I have lots. If we have any issues he’s only a phone all away and usually can answer our queries or if not will sort and then ring us back. He is a great asset to your company and we are glad to see he has been rewarded by giving him his own store it’s just a shame it’s 11/2 hours away.

February 24, 2026
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Reply from Hays Travel - Dunstable

Thank you so much for your lovely review and for traveling so far to see me! It's always a pleasure to see you and I hope you have a fab time when you go on holiday! James :)

Rated 5 out of 5 stars

Excellent all round

Have used this office twice and staff have been so informed on what we need.veey supportivr and knowledgeable up until the end of last year I always booked online but they made me rethink how I may book in future

February 2, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Good Morning,

Thank you for your booking and review.

We are always here to assist you.

Amanda

Rated 4 out of 5 stars

Crete Skiathos

We wasn't to sure where to go to go in Crete so the agent recommended a place that she had been. We went away and had a good look at the Hotel and location. So decided to book that holiday. So we felt that she was very helpful.

February 1, 2026
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Reply from Hays Travel - Dunstable

I hope you enjoy your holiday thanks for the review,
Amanda :-)

Rated 5 out of 5 stars

James was very helpful,polite,a very…

James was very helpful,polite,a very friendly person.he helped us with all our enquiries .we found it very easy to book our luxury holuday. There were also some lovely ladies in store to.

January 27, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thank you for your kind review, it was a pleasure :-)
Team Dunstable

Rated 5 out of 5 stars

Louise was so helpful from start to…

Louise was so helpful from start to finish. She looked into everything that we had asked for as part of our holiday and made sure we had looked at all options. She found an amazing hotel and package and managed to secure swim up rooms too. Great service and would 100% recommend and will definitely be booking again through Hays Dunstable and Louise.

January 25, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Hi Lynsey,

Thank you so much for booking your family holiday with me. Also thank you for your lovely 5* review!

Louise

Rated 5 out of 5 stars

The guy booking our holiday took so…

The guy booking our holiday took so much time with us and help cater for our budget..very helpful

January 10, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thank you for booking with us and for your lovely review! I hope you have a fab time away! James :)

Rated 5 out of 5 stars

A Welcoming Travel Agency

Amanda who helped me was incredibly patient, pleasant and helpful. She was reliable and contacted me when she said she would. She also helped me to find a lovely hotel in a very convenient location.

January 10, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thank you so much for your kind words. It was my pleasure in helping you. Amanda

Rated 5 out of 5 stars

Booked a cruise for two,at Hays in…

Booked a cruise for two,at Hays in Dunstable Bedfordshire with Victoria it was so easy and she was great!

January 12, 2026
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thanks For the Kind reply :-)
I hope you Enjoy your Cruise
Vicky

Rated 5 out of 5 stars

We found our experience very pleasant…

We found our experience very pleasant and professional. Amanda looked after us and we found her to be very pleasant, helpful and nothing was too much trouble despite our many questions.

December 31, 2025
Hays Travel - Dunstable logo

Reply from Hays Travel - Dunstable

Thank you so much for your review. It was my pleasure to assist you.
Amanda

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