We booked our holiday through Hays Travel and the whole experience was wonderful from start to finish. Kimberley listened to what we wanted and helped us find the perfect trip. Every detail was handle... See more
Company replied
Location
Switch locationUnit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH Dunstable, Bedfordshire, GB
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See what reviewers are saying
We had an excellent experience with Amanda at Hays, Dunstable, very friendly and good at finding us just what we wanted, will definitely use again. Thank you.
Company replied
Excellent professional friendly service. Amanda explored a range of holidays, I felt that I wasn’t being rushed and she found the perfect holiday for our special occasion. I haven’t been in a tr... See more
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I recently contacted the Dunstable branch and was blown away by the service. Amanda was incredibly patient and really took the time to understand exactly what we needed. They didn't just find us a hol... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 12, Nicholas Way, The Quadrant Shopping Centre, LU5 4RH, Dunstable, Bedfordshire, United Kingdom
- 01582809875
4.8
Excellent
107 reviews
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Vicky was very helpful,knowledgeable…
Vicky was very helpful,knowledgeable and friendly
December 31, 2025
Reply from Hays Travel - Dunstable
Thank you for your review. Glad I could help .
Vicky
Good service at Hays travel.
The personal service was second to none, Amanda at the Dunstable branch was so helpful in arranging a series of flights for me, something I had found impossible when I had tried to book them myself. Thank you too to James the branch manager who was also on hand to assist.
December 29, 2025
Reply from Hays Travel - Dunstable
Thank you for the great review! It was a pleasure in assisting you.
Amanda
The friendly travel agents where nothing is too much trouble
Despite technical problems with the central computer system on the day of our booking, Louise, our holiday advisor, was quite persistent in making sure that our holiday booking was safe, even going to the extent of speaking to Head office .
Cannot fault the expert service that we receive from Hays Dunstable, and in particular from Louise.
Will certainly be back to book all future holidays with Hays.
December 20, 2025
Reply from Hays Travel - Dunstable
Hi Barry,
Thank you so much for your lovely 5* review. It was lovely to see you both again. I'm looking forward to hearing all about your holidays next year!
Louise
Reply from Hays Travel - Dunstable
Thank you for very much for your review and thank you for booking with us. Louise
Friendly and very helpful team
Friendly and very helpful team, Found exactly what we were looking for within 10minutes. Explained all the details to us as well as printing all the documents out.
Explained how we can book in early be bringing our passports in the store as well as printing all the luggage labels and everything else we require for our holiday.
December 11, 2025
Reply from Hays Travel - Dunstable
Thank you for your lovely review and for booking with us! We hope you have a fab time away! Vicky :)
Reply from Hays Travel - Dunstable
Thank you for your review.
We hope to find more holidays for you in future James
people contact .not a person on the…
people contact .not a person on the phone.
thank you Vicky.you are ace.
November 28, 2025
Reply from Hays Travel - Dunstable
Thank you for booking with us! I hope you have a lovely time away! Vicky :)
Great personal service.
Great personal service from the team.
Makes such a change from being pushed to online services.
November 8, 2025
Reply from Hays Travel - Dunstable
Thanks for your review, was lovely chatting with you both :-)
All of the Team
Best service
We r very satisfied with the service of Dunstable Staff. They r so good & helpful. They talk so good with us. Best service.👍
November 5, 2025
Reply from Hays Travel - Dunstable
Thanks for your review :-)
I Hope you enjoy your family cruise. We look forward to seeing you when you come back to tell us about it :-)
Vicky
Reply from Hays Travel - Dunstable
Thank you for booking with us and your lovely review! I hope you have a fab time away! James :)
James was a great help with booking our…
James was a great help with booking our holiday and made it very easy.
October 22, 2025
Reply from Hays Travel - Dunstable
Thank you for your kind words and for booking with us! I hope you have a fab trip! James :)
Extremely helpful staff with a desire…
Extremely helpful staff with a desire to assist to the maximum. Very thoughtful and considerate ensuring we left extremely satisfied with the holiday that we wanted.
October 18, 2025
Reply from Hays Travel - Dunstable
thank you for your lovely review it was a pleasure,
Amanda
Vicky has been wonderful!
Vicky has been extremely helpful over the last few weeks. She has researched several hotels and options for our holiday without any sign of impatience on her part! She has been very helpful and informative.
October 11, 2025
Reply from Hays Travel - Dunstable
Thanks for the feedback :-) happy to help any time
Vicky
Very helpful from the moment i walked…
Very helpful from the moment i walked into the shop
October 11, 2025
Reply from Hays Travel - Dunstable
Thank You enjoy your Holiday :-)
we hope to see you around town again soon
Vicky
Great customer service and friendly.
Great customer service and friendly.
Everything done for me. No hassle.
October 12, 2025
Reply from Hays Travel - Dunstable
Thanks for your review :-) we hope you all enjoyed birthday celebrations
Vicky
Reply from Hays Travel - Dunstable
Thank you for your review, i hope you have a great holiday :-) James
Booking to canary isles
We did have a lady that was fairly new to Hayes but another lady sat with her and between them did a really good job. They searched other hotels for us as we were lookingvfor 3 star but as the one we booked was closer to airport we stayed with the 2.5 star. Used them to go to Canada earlier in the year. Good job & nice people
September 30, 2025
Reply from Hays Travel - Dunstable
Thank you for booking with us, we hope you have a lovely time! Louise
The person dealing with our booking was…
The person dealing with our booking was very helpful, found us the best price for the holiday the we wanted and explained everything we needed to know
September 24, 2025
Reply from Hays Travel - Dunstable
Thank you for booking with us, we hope to see you again in the future :-) Louise
Hays was very helpful in everything..i…
Hays was very helpful in everything..i was sorted out with ease and was very helpful in everyway.couldnt be happier with hays.thankyou.
August 14, 2025
Reply from Hays Travel - Dunstable
thanks for the lovely review :-) Aliesha
Polite
Polite, helpful and professional staff . They were friendly and knowledgeable . Visiting is easy as there are plenty of parking spaces .
September 27, 2025
Reply from Hays Travel - Dunstable
Thanks for the Review :-) Amanda
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