Hays Travel - Emma Idle Reviews 

Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn't use anyone else 5 star all the way!!!

The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice.
We will be using them again and will be recommending them to family and friends
Thank you for your service

Quick response, listened to what we wanted and gave great options. Booking was easy and personalised. Perfect

emma is fantastic and helped us to get the best hotel, very happy

Our holiday was arranged very well, our flights, hotel and transfers were really great.

Emma is fantastic she answers every question I have and there are alot. She got us a great discount and found a lovely holiday to match our budget.

Emma was extremely helpful with personal advice, videos and recommendations and finding the right deal and package to suit our personal needs.

I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sorted with confidence and ease. Emma’s professionalism and communication is A* as is her kind and cheery self. Thank you so much as ever.

Emma responded quickly to all the suggestions we made for the location and type of holiday we wanted and immediately booked up the hotel we selected.

Emma seriously knows her stuff. She was helpful, kind and professional. In a world of AI nonsense, Emma gives me hope for the continued value of great customer service and the personal touch that makes booking a holiday so much fun. Thank you.

Emma is so helpful and always available to answer questions and give advice.
Emma found us a great holiday at a superb price.

Emma responded very quickly to my query and secured the last room of our accommodation of choice. Because Emma knows what we need in our holiday I don’t have to go over all the details making it a very smooth process. I know if I have any further questions, Emma will be on hand, by message or phone call to reassure me.

Emma was brilliant. She made the whole booking process really quick and easy, and always responded straight away. We are all very excited for our holiday in October. Never any issues with Emma and will book through her again.

I received fast, comprehensive information and had all my questions answered in a professional and friendly manner. Having booked a big holiday with Emma before I wanted to entrust her again.

Emma was absolutely amazing! She made it so easy for us to book our holiday and we are super excited to go away. The deal was amazing and the hotel looks lush. X

Emma was amazing as always, we were a little unsure what to do but she found us the perfect holiday.
Well done Emma, good effort

Emma is just amazing. She has so much first hand experience, it means she can truly help you book the holiday you are looking for. Emma’s communication is second to none. She is always honest and gives all options in a very clear format. Emma answers all my questions in a professional way, even when some of them are probably quite ridiculous. I’ll always use Emma.

Emma is Amazing!! Where nothing is ever too much trouble and is always happy to adapt to find the perfect holiday! Always feel secure going away knowing she is but a call away

Emma was a fantastic help, providing lots of options. So attentive and very punctual to respond, often answering questions at unsociable hours which was very helpful to us.

Emma was brilliant, she answered all my questions and explained everything to me in full detail. I will definitely book through her again.
Bring on New York. ♥️♥️