Always enjoy the process with emma, she listens & does her upmost to adhere to our requests & requirements. Always goes above & beyond to get us what we want. Can't fault her customer service, wouldn... See more
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See what reviewers are saying
The service we received was excellent professional and knowledgeable. Kept us fully informed on all aspects of our holiday via email and phone also gave us helpful and good advice. We will be usin... See more
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Emma went above and beyond to look for the perfect holiday for our family and she answered any questions we had really quickly. As always, she left us feeling confident that we’ve booked the perfect b... See more
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I can honestly say every travel booking experience with Emma is the absolute best, nothing ever goes unanswered or explained fully, nothing is ever too much trouble and everything gets booked and sor... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Idle, ME15, Otham, United Kingdom
- 01983 897890
4.9
Excellent
106 reviews
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Emma is highly experienced
Emma is highly experienced, will sort anything out for you, even someone like me who asks for lots of quotes! 🤪totally recommend x
March 1, 2024
Reply from Hays Travel - Emma Idle
Aaaah thans Gayle! I never mind at all its my pleasure :-) xxx
Emma Idle
Emma found exactly what was requested ,well within the budget and time frames required,excellent service.
February 17, 2024
Reply from Hays Travel - Emma Idle
Thank you Justin, It was a pleasure booking you all xxx
Amazing service
From the moment I made contact, Emma was so helpful and very patient whilst we made up our minds. For all travel needs I would highly recommend Emma.
February 16, 2024
Reply from Hays Travel - Emma Idle
Thank you Claire, I really appreciate the feedback, it was a pleasure to book you all x
Great experience
Emma provided all the information that I needed to make an informed choice about our holiday
February 1, 2024
Reply from Hays Travel - Emma Idle
Thanks for taking the time to leave me feedback Allison xx
Great customer care
Great customer care, very helpful, informative and patient. Thank you so much Emma for all your help in booking my holiday!
January 31, 2024
Reply from Hays Travel - Emma Idle
You are so welcome! It was a pleasure x
Reply from Hays Travel - Emma Idle
Thanks for taking the time to leave feedback Lorraine, it is much appreciated x
Excellent travel advisor
Emma took so much time to build our perfect holiday package.
Super helpful and answered all our questions quickly.
January 26, 2024
Reply from Hays Travel - Emma Idle
Thanks Justine, I really appreciate you taking the time to leave feedback x
Emma is absolutely amazing!
Emma is absolutely amazing!! So helpful and an absolute pleasure book with.
January 11, 2024
Reply from Hays Travel - Emma Idle
Thank you Leanne, that is such lovely feedback! xxx
Excellent communication and speedy and…
Excellent communication and speedy and easy booking
January 15, 2024
Reply from Hays Travel - Emma Idle
Thank you for your kind feedback Steve, it was my pleasure to book you.
Simply the best Travel Agent
Simply the best Travel Agent! I would not go anywhere else ❤️
January 7, 2024
Reply from Hays Travel - Emma Idle
What a review to read! Thank you so very, very much xx
Quick efficient professional team member
January 7, 2024
Reply from Hays Travel - Emma Idle
Thank you so much for taking the time to leave feedback, it is so very appreciated x
Wedding vacation
Emma was amazing at finding our dream wedding vacation. She has been simply the best at keeping us updated and making our dreams come true. I would definitely use emma again in the future. She has been one of the best travel agents I have ever used.
December 21, 2023
Reply from Hays Travel - Emma Idle
Oh Suzie! Thats just so lovely! Thank you so much for firstly, taking the time to write a review, and secondly for your lovely words. I am so excited to help you all through the wedding planning! xx
Wonderful Service
Emma has been so helpful and informative which has made the booking process so easy and stress free - fantastic service!
October 30, 2023
Reply from Hays Travel - Emma Idle
Thank you so much leaving such a lovely review :-) xxx
Emma was really helpful and was able to…
Emma was really helpful and was able to source exactly what I wanted quickly and without fuss. The booking process was so easy.
October 25, 2023
Reply from Hays Travel - Emma Idle
Thank you Katie, and thanks for booking your girlie trip with me :-) xxx
Five star service all round! x
Amazing and smooth booking process! Emma is so professional and knowledgeable at what she does. I couldn't recommend Emma enough for when booking your next holiday. Thank you! x
October 5, 2023
Reply from Hays Travel - Emma Idle
Thanks for your lovely feedback Rebecca,
It was my pleasure! x
Great, will definitely use her again.
Emma made the whole process of booking a holiday totally stress free. She was so helpful. Will be using her again.
September 23, 2023
Reply from Hays Travel - Emma Idle
Thank you for such lovely feedback, it was a pleasure booking you all and will look forward to hearing all about the trip :-)
Booking a holiday has never been…
Booking a holiday has never been easier. Fast friendly and the best deals. Excellent service .
September 23, 2023
Reply from Hays Travel - Emma Idle
Thanks so much! What lovely feedback, and it was a pleasure <3 xx
Emma is fabulous
Emma is always very helpful, listens to what my needs are on my Hoilday,nothing is to much trouble and I always feel very happy with with she delivers on…. Top travel agent
September 13, 2023
Reply from Hays Travel - Emma Idle
It was my pleasure, thank you Trudie, and thanks for your loyalty xxxx
Emma has always been brilliant and we…
Emma has always been brilliant and we finally get to book with her.
Many thanks Emma will use again 👍
September 12, 2023
Reply from Hays Travel - Emma Idle
Thank you for a lovely review, it was my pleasure in booking you and your friends xx
Booked flights to new zealand for next…
Booked flights to new zealand for next year for a family of four
Emma literally took all the worry out of."what if I do it wrong".
Emma replied to all my messages really quickly and efficiently. Would definitely recommend.
September 12, 2023
Reply from Hays Travel - Emma Idle
Thank you so much for your lovely review, it was my pleasure! xxx
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