Hays Travel - Emma Langston Reviews 

166
TrustScore 5 out of 5

4.9

Personal Travel Consultant Emma Langston, WS11 Cannock, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Emma is always on hand to answer any questions and is very helpful Emma gets the best deals and takes in to consideration your individual families needs Have booked many holidays and will continue... See more

Rated 5 out of 5 stars

I booked holiday based on her personal experience with the hotel as well as the cost which was cheaper than other providers. I can't fault Emma she was helpful and pro mpt I. Sending the Information o... See more

Rated 5 out of 5 stars

Emma has gone above and beyond to find our family the perfect affordable last minute holiday. Communication was second to none and she was extremely patient with my indecisiveness. Emma has eased... See more

Rated 5 out of 5 stars

I can not Thank Emma Langston enough Awesome friendly Efficient., nothing is too much trouble and always goes above and beyond . Remembers finer details , the real personal touch x


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Emma Langston, WS11, Cannock, United Kingdom

  • 01543 543561

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4.9

All reviews

(166)

126,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Emma from Hays Travel is the best

Emma is always on hand to answer any questions and is very helpful
Emma gets the best deals and takes in to consideration your individual families needs
Have booked many holidays and will continue to do so

July 12, 2026
Rated 5 out of 5 stars

Professional and good at what she does

Emma was very professional and she found us a great deal for the holiday we was looking at for our honeymoon next year. Her response was quick and she made the booking so easy for us. 100% recommended 😊

May 21, 2026
Rated 5 out of 5 stars

Emma has gone above and beyond to find…

Emma has gone above and beyond to find our family the perfect affordable last minute holiday. Communication was second to none and she was extremely patient with my indecisiveness.
Emma has eased my mind in a very unpredictable and stressful time for me ensuring I found a last minute getaway.
So grateful for all her help.
Highly recommended xx

May 17, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, always there to help every step of the way and to answer any question and queries I have, I always book with Emma Langston … she’s brilliant 🤩

May 6, 2026
Rated 5 out of 5 stars

I seen some holiday deals Emma posted…

I seen some holiday deals Emma posted and contacted her she went above and beyond to find the right hotel for our family, very polite, and understanding will definitely be booking with her again, and recommending her to family and friends

April 18, 2026
Rated 5 out of 5 stars

Holiday booked on personal review

I booked holiday based on her personal experience with the hotel as well as the cost which was cheaper than other providers. I can't fault Emma she was helpful and pro mpt I. Sending the Information over i needed. Booking process was easy and she set up direct debit so I don't have to worry.

April 8, 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, very professional and prompt with replies, felt very at ease! 110% recommend 👌

March 25, 2026
Rated 5 out of 5 stars

Emma from Hays

Emma always prompt to reply and very helpful with queries - has gone a step further to help us out

March 11, 2026
Hays Travel - Emma Langston logo

Reply from Hays Travel - Emma Langston

Thank you for your kind review, its very much appreciated. Your are most welcome and I hope you have a lovely holiday

Rated 5 out of 5 stars

Emma was very helpful

Emma was very helpful, very informative and thorough. She helped me with all my enquires and made the booking so simple and hassle free.

February 3, 2026
Rated 5 out of 5 stars

Emma was amazing with dealing with my…

Emma was amazing with dealing with my enquiry answered quickly, answered my questions and made me feel confident into booking a holiday, and knowing she is at the other end of the phone with any questions I may have makes me feel at ease

January 10, 2026
Rated 5 out of 5 stars

holiday 2027

Emma was really helpful with booking my holiday she explained everything has she was booking it would recommend her to family and friends

January 21, 2026

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