I booked holiday based on her personal experience with the hotel as well as the cost which was cheaper than other providers. I can't fault Emma she was helpful and pro mpt I. Sending the Information o... See more
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Emma has gone above and beyond to find our family the perfect affordable last minute holiday. Communication was second to none and she was extremely patient with my indecisiveness. Emma has eased... See more
Personally this was the easiest holiday booking I’ve ever made. Made an enquiry to Emma over her Facebook page, had a speedy response with lots of hotels within bughet to look at. Then after deciding... See more
Company replied
Emma is always on hand to answer any questions and is very helpful Emma gets the best deals and takes in to consideration your individual families needs Have booked many holidays and will continue... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Langston, WS11, Cannock, United Kingdom
- 01543 543561
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I love booking with Emma
I love booking with Emma. Emma always responds quickly to my messages and helps answer any questions I may have.
Very good .does what u ask of her .very…
Very good .does what u ask of her .very helpful
Emma is so kind
Emma is so kind, understanding and so helpful.
I shall not book with anyone else now.
First holiday in 5 years
Emma Langston was fantastic! Booking a holiday with all its extras and making sure you dont forget anything, making sure its the right area, making sure that your first holiday in 5 years is everything you hope it will be can be a daunting task.
Emma did all the leg work for me and i am so grateful!
Fantastic communication and lovely warm…
Fantastic communication and lovely warm phone call. Will definitely book again x
I’ve booked 3 times with Emma Langston…
I’ve booked 3 times with Emma Langston at Hays travel. Booking with Emma gives me ease knowing I’ve got a direct person to contact if need be. She is very efficient and always responds to any questions I have. It’s always worth booking with her, her knowledge is valuable!
5* for Emma
Emma is always so helpful and patient when it comes to booking a holiday, nothing is too much trouble, this is the third year we have booked with Emma and it makes the whole process so much easier. Thank yoi
Great customer service!
We were looking to book for a large group of us so there were a lot of requests to meet to suit everyone but our rep Emma soon found us a great deal. The booking process was simple and quick and we’re really happy with the service.
It is always a pleasure to book with…
It is always a pleasure to book with Hayes, no hassle , fast response and a very smooth holiday. I've booked with hayes for a few year now and never experienced a bad holiday yet
Customer needs always came first
i appreciated the patients Emma had with my selection process. we got there in the end :)
Excellent service
Absolutely excellent service, everything done for you, can't fault it at all
Emma makes it so easy to book an…
Emma makes it so easy to book an holiday and never fails.
Emma Langston is the best can’t do…
Emma Langston is the best can’t do enough to help you,I always book my holiday with her
May use AI-assist with repliesRead more
Emma was amazing …
Emma was very helpful on researching our holiday. From first contact and through the research, she was very helpful, Booking our holiday was a smooth process and nothing was too much trouble.

Reply from Hays Travel - Emma Langston
D beach
This company is very efficient nothing to much trouble every thing done even the transfer booked

Reply from Hays Travel - Emma Langston
Emma at Hays Travel: The Ultimate Family Travel Expert
I can't express enough how incredible Emma from Hays Travel has been in organizing our recent family holiday. We have been booking our vacations through her for some time now, and once again, she has exceeded our expectations.
Emma's dedication to providing top-notch service is truly commendable. She takes the time to understand our preferences, needs, and budget, ensuring that every trip she plans is tailored perfectly for us. This recent holiday she arranged for us was nothing short of amazing.
From the moment we approached Emma with our vacation ideas, she went above and beyond to make sure every detail was taken care of. She provided us with multiple options, all of which were carefully curated to suit our family's interests and requirements. Her expertise in finding the best deals, securing accommodations, and arranging transportation is truly remarkable.
What sets Emma apart is her unwavering commitment to customer satisfaction. She is always available to answer our questions, address concerns, and offer valuable travel advice. Her attention to detail is outstanding, ensuring that every aspect of our trip, from flights to accommodations to activities, was flawless.
Thanks to Emma's dedication and hard work, our family enjoyed a stress-free and unforgettable holiday experience. We felt like all we had to do was pack our bags and show up, as she had taken care of everything else. Her personalized approach and genuine passion for travel make her an absolute pleasure to work with.
Without a doubt, Emma at Hays Travel is the go-to person for anyone looking to plan a fantastic family vacation. Her professionalism, expertise, and friendly demeanor make her our trusted travel advisor, and we wouldn't dream of booking through anyone else. We are already looking forward to our next adventure, knowing that Emma will make it extraordinary.
Thank you, Emma, for once again making our family holiday a memorable and special one. You truly are a travel wizard, and we can't wait to see where you'll take us next!

Reply from Hays Travel - Emma Langston
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