I booked holiday based on her personal experience with the hotel as well as the cost which was cheaper than other providers. I can't fault Emma she was helpful and pro mpt I. Sending the Information o... See more
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Emma has gone above and beyond to find our family the perfect affordable last minute holiday. Communication was second to none and she was extremely patient with my indecisiveness. Emma has eased... See more
Personally this was the easiest holiday booking I’ve ever made. Made an enquiry to Emma over her Facebook page, had a speedy response with lots of hotels within bughet to look at. Then after deciding... See more
Company replied
Emma is always on hand to answer any questions and is very helpful Emma gets the best deals and takes in to consideration your individual families needs Have booked many holidays and will continue... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Langston, WS11, Cannock, United Kingdom
- 01543 543561
4.9
Excellent
168 reviews
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Emma is excellent so easy to deal with…
Emma is excellent so easy to deal with and gets the holiday you want great service will use again
September 29, 2024
Really easy to book
Really easy to book
Was putting kids to bed so couldn't speak on the phone booked everything through message's
Very accommodating
Well knowledgeable about the resort
Very fair priced no hidden costs
September 29, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Emma was absolutely fantastic and I will definitely use her and Hays Travel.in the future .
Emma was great she answered all the questions I put.to her and was extremely professional, we even had a laugh about certain things such as a silly email address I use 💪.
Many thanks Emma 😊
September 19, 2024
Reply from Hays Travel - Emma Langston
Thank you so much for your kind review. It was great talking to you and having the opportunity to book your amazing cruise
Easy Process, Amazing Travel Rep and Perfect Holidays
Everytime I have booked with Emma, it’s has been such an easy process.
Emma makes things simple, you give her the details and she finds you the perfect holiday to match your criteria… Always on a great deal too!
It makes going on holiday much more fun and it gives you plenty of confidence as Emma uses reputable companies and is there with you every step of the way from take off to Landing.
I’m very happy with all of the holidays I have had over the years with Emma abroad and in the UK and I know there will plenty more amazing ones to come.
Linz x
August 12, 2024
Emma was amazing from start to finish
Emma was amazing from start to finish. Easy to make payments. Superb and very polite customer service. Will definitely be booking again. We had a fabulous holiday to Lanzarote!!
June 11, 2024
Amazing lady from start to finish
Emma was fantastic from start to finish she explained everything quick and easy. Everything was done. Very polite. Would definately book with her again. Amazing advisor
June 10, 2024
Reply from Hays Travel - Emma Langston
Thank you so much for your review, it means the world to me and my small business
Reply from Hays Travel - Emma Langston
Thank you so much for your kind review and for for booking with me
I made a booking in the hope that my…
I made a booking in the hope that my wife and I could turn up to surprise my son, grandson and my son’s partner in Majorca.
To my utter surprise over the phone Emma sorted the whole thing out in minutes.
Brilliant service now just to keep it all quiet 🤣
June 8, 2024
Reply from Hays Travel - Emma Langston
Thank you so much for your kind review Gary, it was a pleasure. It will be a fantastic surprise for your son
Highly recommend Emma for your holiday booking
Emma was very informative and clear on what we are getting for our holiday cruise.The process was quick and hassle free and would highly recommend booking with Hays and we will be calling Emma for our future holiday bookings
June 3, 2024
Reply from Hays Travel - Emma Langston
Thank you Jason for your kind review, it was a pleasure booking your cruise. You will have a amazing time
Personally this was the easiest holiday…
Personally this was the easiest holiday booking I’ve ever made. Made an enquiry to Emma over her Facebook page, had a speedy response with lots of hotels within bughet to look at. Then after deciding on one, had a super quick and efficient phone call and our holiday was all booked. 5* from me I wish I could give a higher rating
May 22, 2024
Reply from Hays Travel - Emma Langston
Thank you so much for your kind review and for booking with me. It was a pleasure helping you find the perfect holiday
Very helpful great communication and…
Very helpful great communication and quick response to and questions
May 17, 2024
Emma was brilliant in sorting our…
Emma was brilliant in sorting our holiday for us and we would definitely recommend her .
May 5, 2024
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday with me
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday with me
Always a pleasure booking with Emma
Always a pleasure booking with Emma. She is very knowledgeable, experienced and extremely helpful
April 16, 2024
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday with me
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday with me
Emma was so friendly she made booking…
Emma was so friendly she made booking my holiday so easy and answered all my questions
April 11, 2024
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday with me
Emma is always happy to help
Emma is always happy to help. I’ve booked 3 holidays with her now and each time has been great. Very friendly service with very competitive prices.
March 18, 2024
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday again with me
Emma is approachable
Emma is approachable, and you feel safe and secure when booking with Emma. She is a good listener and will always try her best to give you a good deal.
Thank you
March 8, 2024
Reply from Hays Travel - Emma Langston
Thank you for your kind review and for booking your holiday again with me
Helpfully and insiteful
Helpfully and insiteful. Emma is always looking out for our best options and interest in mind. We are looking forward to our personalised holidays 😊
March 9, 2024
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