We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... See more
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Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... See more
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Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... See more
Company replied
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
4.9
Excellent
543 reviews
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Always helpful and friendly
Again we chose Hays for our holiday arrangements as with all our other visits the staff and I mean all the staff were friendly and helpful
January 31, 2026
May use AI-assist with repliesRead more
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2027 Holiday My cousin
My cousin, brother and myself went into the Hays branch in Enfield to get information about a cruise along the Rhine and Moselle rivers for 2027. we were greeted in a warm and friendly manner by Giuliana who took us through the various options currently available. We were able to observe different cruise companies brochures and ask questions that were relevant to our requirements. Giuliana was able to either answer our questions or contact the cruise company in order to give us the details we needed there and then which was ideal for us to make a decision. It was wonderful to be able to talk, ask questions and get the relevant details required face to face rather than hitting a brick wall getting nowhere with a robot on a website that only wants to answer a question it wants you to ask, or being timed out because it does not give you enough time to think when being directed by the website. Therefore our experience at Hays was very good.
January 29, 2026
Reply from Hays Travel - Enfield
Dear Richard,
Thank you so much for taking the time to write this review. I was so pleased that I found you such a good deal and I'm sure you'll all really enjoy the experience.Kind regards, Giuliana
Helpful friendly staff.
The staff are very helpful and friendly.
Marie and Maria are very knowledgeable and explained things clearly that I was unsure about.
I have booked a cruise and this is my first time so they both patiently went through everything with me.
I will choose Hays again, and I am really looking forward to my holiday.
Sonia.
January 23, 2026
Maria was very helpful and quick…
Maria was very helpful and quick sorting out our family travel insurance
January 21, 2026
We’re able to price match a holiday to…
We’re able to price match a holiday to Dubai
January 21, 2026
Very helpful
Very helpful. Very efficiently booked our holiday
and printed out all the necessary documents.
January 26, 2026
Maria Wells - helpful and friendly as ever
Maria Wells, as ever, provided helpful, friendly advice and took the time to run through numerous options to try and find the best holiday for us - which she did.
January 26, 2026
Very helpful.
January 17, 2026
HOLIDAY BOOKED IN CROATIA
Maria the Manager spent a lot if time and effort to make sure we found a holiday which suited us both location wise and budget wise
January 22, 2026
A Great Experience
A Great Experience. Rosina Costa in your Enfield branch found the holidays we wanted and was most helpful to us.
We would definitely use that branch again.
January 21, 2026
Helpful, smooth, friendly holiday booking.
The lovely Julianna at Hayes Enfield once again helped to find and book another holiday.
I find it reassuring booking with Hayes and there expertise is second to none.
January 10, 2026
Reply from Hays Travel - Enfield
Hi Stacey, thanks for much for taking the time to write this review and for your custom. It's always so nice seeing you. Juliana
My holiday was ordered very…
My holiday was ordered very efficiently. Thank you Hayes Tourist place. Can’t wait till October 2026.
January 11, 2026
Rosina at the Enfield Town branch was…
Rosina at the Enfield Town branch was very helpful.
January 9, 2026
Enfield
Tracey was really helpful looked for great deals. Also spent time looking on all what i wanted. Also very understanding.
December 30, 2025
I have booked 4 years in a Row using…
I have booked 4 years in a Row using Hays travel agents very Professional and helpful
January 9, 2026
Very knowledgable and helpful
January 7, 2026
Giuliana ticked all of our holiday boxes
Have just returned from a Xmas break to Gran Canaria. Giuliana was great from start to finish finding us something that ticked all our boxes and at a great price. We had such a brilliant time and was so happy with the service we received that we booked our summer holiday with her as soon as we arrived home. Took all the stress out of constant online scrolling and comparing. Thankyou.
December 21, 2025
Reply from Hays Travel - Enfield
Hi Carly,
Thank you so much for taking the time to write this review. It's very kind of you and much appreciated. I'm so happy the last holiday went well and I hope you have a great summer holiday too, Giuliana
Knowledge of person who dealt with me
December 19, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a lovely review!
Kind regards, Rosina
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