We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... See more
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Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... See more
Company replied
Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... See more
Company replied
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
4.9
Excellent
543 reviews
Asks customers to review
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The assistant was very helpful in…
The assistant was very helpful in getting me a low price flight from a more convenient airport
December 5, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Happy with services,
Happy with services, they are sincere and have patience with me.
December 9, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write such a lovely review! It was a pleasure getting your holiday booked for you!
We will look forward to helping you with this booking and making your future bookings with us here at Hays Travel Enfield.
Best wishes,
Hannah
The experience was fantastic
The experience was fantastic. Couldn’t ask for a better service. Maria was exceptional for her knowledge, patience, guidance. Loved the experience.
December 7, 2025
Marie was knowledgeable
Mariewas knowledgeable, thorough a d listened to our request carefully. She took her time to find us the right holiday. Such a lovely person. We are so thankful to her
December 1, 2025
What a lovely young lady is Maria who…
What a lovely young lady is Maria who works at your Enfield branch.She has been so helpful with sorting out holidays for us,going way beyond doing things.We live in St. Albans and cannot get to any of your branches now you do not have a place here.You really do need one back in St. Albans. Maria has been sorting out our 2 holidays in 2026 and delivering the paper work to our home,as she did last year.What an advert she is for Hays Travel .Look after her she is worth her weight in gold.Mrs. S. Smallcorn
November 26, 2025
Excellent work
November 24, 2025
Good experience!…
Juliana goes the extra length to make our holiday successful as it is a bit different from what others ask for.. she does some research and finds out options which would benefit us plus knows that costs should be kept low!
November 22, 2025
Reply from Hays Travel - Enfield
Thank you Ranjana for your kind words and for taking the time to write this review. It's always a pleasure , Juliana
Very helpful and efficient.
November 10, 2025
As usual the service was…
As usual the service was excellent,could not fault the service.every thing was explained to my satisfaction.10/10.
November 9, 2025
Reply from Hays Travel - Enfield
Hi David, thanks again for your kind words and for trusting us with your bookings. Much appreciated, Giuliana
Patient, helpful agent
Very friendly and helpful agent (Tracy) who spent a long time patiently helping me find the best flights and accommodation for my trip.
November 7, 2025
They went above and beyond my…
They went above and beyond my expectations
Highly recommend to go and give them a go before going elsewhere
November 6, 2025
I always deal with Adriana she is very…
I always deal with Adriana she is very friendly always find's the holiday destination. Very professional nothing is to much trouble.
November 2, 2025
Reply from Hays Travel - Enfield
Hi Sandra, thank you so much for the lovely review. It was so nice to hear from you again.Kind regards, Juliana
Consultant was very helpful and…
Consultant was very helpful and listened to what I wanted, very efficient
November 1, 2025
Reply from Hays Travel - Enfield
Thank you Susan for taking the time to write this review. We're always happy to help. Juliana
Knowledgable sales staff
Knowledgable sales staff. Quick & easy to book our holiday. Nice clean & comfortable shop.
November 2, 2025
Reply from Hays Travel - Enfield
Dear Mr and Mrs Johnson. Thank you for your kind remarks. We wish you a fantastic holiday, Juliana
very good service
October 23, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a review! We hope you have a great holiday!
King Regards,
Rosina
Reply from Hays Travel - Enfield
Hi Joy. It was so nice to see you and your sisters again. Thanks for coming back to us and for taking the time to write the review. Best regards, Juliana
Excellent service we were looked after…
Excellent service we were looked after very well all the team very
Helpful
October 22, 2025
Enfield Town, Hannah
Hannah was extremely helpful and gave us lots of information & detail. Felt very confident & built complete trust with us.
October 26, 2025
Reply from Hays Travel - Enfield
Thank you for writing me such a lovely review Amy! You are both going to have the most incredible trip!!
Best wishes, Hannah
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