We needed guidance with the biggest holiday of our lifetimes and sat down on the correct seat - opposite Hannah. We were green as grass as to how to even begin and by the end of our first meeting, s... See more
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Hannah at Hays Enfield was extremely professional and liaised with Canadian Affair to create a trip to Canada which we are looking forward to We recommended the trip to friends who booked the... See more
Company replied
Hannah at Hayes travel has booked several holidays for me and they’ve always been perfect. She totally understood our requirements and got them spot on.I would highly recommend Hayes travel Enfield f... See more
Company replied
I had been booking holidays for my daughter and myself with Hays travel for many years with their change travel names previously and currently with their current name I have never had any proble... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Church Street, EN2 6BE, Enfield, United Kingdom
- 02039252733
4.9
Excellent
543 reviews
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Happy Days
Once again you helped us so much to find the perfect holidays for us. From the moment you step inside Hays travel you are made so welcome, a pleasure to find somewhere that at times can be a stressful experience really enjoyable Thankyou so much to you all would never go anywhere else!!
October 18, 2025
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Juliana the best travel agent
Juliana
She has been a fantastic help to me
Finding all the best deals for me where ever
I want to travel to.
Always finds time for people I have dyslexia but she always respects me and my decisions and has time and patience
To help me
The hays travel agency in Enfield covers all the needs of the traveller from foreign currency to booking great deals
October 7, 2025
Reply from Hays Travel - Enfield
Hi Linda. Thank you so much for taking the time to write this. It's always a pleasure to see you. Best regards, Juliana
Lack of communication don’t call back…
Lack of communication don’t call back when they say have to keep chasing
October 16, 2025
Reply from Hays Travel - Enfield
Dear Mr Randall, thank you for taking the time to speak with me today regarding your recent experience booking in our store. Feedback is very important to us and something we take seriously so I appreciate the points you made to me and I have taken these back to my team to address. I am glad that following our conversation with me today you will continue to use our services here at Hays Travel Enfield and we look forward to seeing you again soon. Kind regards, Maria Wells, Branch Manager
The manager and staff couldnt have been…
The manager and staff couldnt have been more helpful. They made the booking process so easy and helped get the best deal. They really do put their customers first.
October 14, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a very kind review! It was a pleasure doing your booking for you!
Kind regards,
Maria
Maria is brilliant with her job to make…
Maria is brilliant with her job to make sure group of deaf ppl have balcony on the same floor and closer to each other
October 20, 2025
Excellent service
Excellent service and Maria spent a lot of time sorting our insurance and booking the cruise.
October 16, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write us such a lovely review! We hope you have an amazing time!
Best wishes,
Hannah
i was very happy with the service i got…
i was very happy with the service i got when booking my xmas holiday the staff was very help full
October 12, 2025
The service was first class
The service was first class. The agent Maria - was really helpful and sorted everything that we asked for. Would definitely recommend to friends and family
October 11, 2025
Not rushed into making any decisions…
Not rushed into making any decisions and Hannah was very helpful
October 3, 2025
Great service
The agent (Giuliana) was very helpful and patient. She was prepared to spend a lot of time sorting out my queries and booking my trip. Being helped by a human being in an actual shop was far less stressful than trying to investigate all the options myself at home.
September 30, 2025
Reply from Hays Travel - Enfield
Hi Regina, thank you so much for taking the time to write.We're always happy to help, Giuliana
Very helpful advice and prompt service
Very helpful advice and prompt service, thank you both Hannah & Maria
October 3, 2025
Reply from Hays Travel - Enfield
Thank you taking the time to write us such a lovely review! Always happy to help!
Best wishes,
Hannah
Super professional Hannah
Hannah completely removed the stresses that comes with booking a holiday with her professional and friendly manner.
Much appreciated and grateful. Will recommend Hays Travel Enfield, going forward.
Terry
October 3, 2025
Reply from Hays Travel - Enfield
Thank you for taking the time to write such a kind review, I really appreciate it!
Thank you for choosing Hays Travel to book your holiday with. I hope you have a wonderful holiday and I will look forward to booking your future trips!
Best wishes,
Hannah
Experience with guiliana
Always use hays for our holidays bookings .guiliana is the most helpful person I know she goes to any lengths to accommodate our needs guiliana gets 10stars from me every time.
September 23, 2025
Reply from Hays Travel - Enfield
Thank you Pietro and Larraine for your kind words. It's always a pleasure. I hope you have a fabulous holiday, Juliana
All staff are always very helpful.
September 30, 2025
Reply from Hays Travel - Enfield
Thank you Kathryn. It was lovely seeing you again, Juliana
Reply from Hays Travel - Enfield
Thank you for taking the time to write us a lovely review!
Best wishes,
Hannah
Unhappy and no correspondence
This is just the 1 st day and the rep wasn’t there and no one knew what or what we r doing and no one to meet us and also tomorrows tour the whole group not happy and we dont know where we meet or even what time we r to leave for our tour.
July 6, 2025
Reply from Hays Travel - Enfield
Dear Mrs Patel, thank you for informing us of the issues you have experienced on arrival in resort. I have tried to call you twice and left you voicemails to discuss this further with you. I have followed this up again this morning by email to you as it is important to us that you have the best holiday experience possible. I have resent you all the contact details to make contact with your TUI in resort service and if we can be of further assistance to you please don't hesitate to call our branch or reply to my email. Many thanks Maria Wells, Branch Manager.
I always go to Hays travel in Enfield
I always go to Hays travel in Enfield, the staff are very efficient and are experts into travel, l came away with a smile on my face and a lovely holiday booked for 2026, cheers
September 30, 2025
Reply from Hays Travel - Enfield
Hi Allan, thank you so much for booking with us again, it's always nice to see you, Juliana
I have travelled with the company --…
I have travelled with the company -- on a coach tour before and the staff are very friendly. I will keep you in mind when it comes to travelling again.
September 28, 2025
Reply from Hays Travel - Enfield
Thank you Frances for taking the time to write this review. We wish you a very happy holiday, Juliana
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