Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more
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The young lady who helped me fined the right holiday was very helpful and pleasant, was in and out within 10 mins holiday booked and all documents printed of ready. Great job now looking forward to... See more
Company replied
So easy! Been looking for deals to Malta and saw it on Facebook. Katie in Exmouth messaged me with hotel and flight details. All messages were responsed to so quickly. Gave payment options and it so e... See more
Poppy was very helpful in helping us book up a quick trip to Budapest, booking process was straightforward able to book upfront seats
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Rolle Street, EX8 1NH, Exmouth, United Kingdom
- 01395 864020
4.9
Excellent
675 reviews
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Katie was great
Katie was great, she found the perfect holiday for me and my family. Very professional and friendly 😊
April 18, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review. I hope you have a great cruise. - Team Exmouth :)
Very helpful member of staff
Very helpful member of staff. Made sure that we had clearly explained options and conclusion.
April 14, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review! We hope you have a great holiday! Team Exmouth :)
Amazing
It was the easiest, fastest booking experience I've ever had. All done over the phone. The staff were polite and efficient.
April 12, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review. We hope you have a great holiday! Team Exmouth :)
10 minutes and sorted
Went in to book a trip to Zante for a wedding.
I'd tried for hours online, got frustrated!!
Took 10 minutes for Tina to find a hotel she knew, and could recommend
Booked!!!
I'll be back....
April 5, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave such a glowing review! We hope you have a great time away. Team Exmouth :)
Tina gave brilliant customer service
Tina was very informative, great in depth knowledge, friendly and helpful. Made the process very easy, will use again definitely.
April 5, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely review! We hope you have a great trip! Team Exmouth :)
Brilliant service made to feel very…
Brilliant service made to feel very welcome. Both ladies very professional and knowledgeable
March 31, 2026
Reply from Hays Travel - Exmouth
Andy Rawlings,
We appreciate you sharing your experience. It's great to know that you felt welcome and valued the professionalism and knowledge of our team.
Kind regards
Hays Travel Exmouth
Reply from Hays Travel - Exmouth
Thank you so much for your kind feedback :)
Hays Travel Exmouth
Lauren was very friendly and helpful
Lauren was very friendly and helpful, when we booked our cruise, also the other staff were lovely .
March 31, 2026
Reply from Hays Travel - Exmouth
Thank you for such a lovely review, it was a pleasure to book you! :) Lauren
Reply from Hays Travel - Exmouth
Hi Marilyn, thank you for your 5*review. We hope you have a wonderful holiday.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Hi Marilyn, thank you for your 5* review. We hope you enjoy your holiday to Peru.
Hays Travel - Exmouth
Katie was so helpful & professional
Katie was so helpful & professional - as she always is, got our bucket list trip all booked with itinerary & price as we wanted it…lovely to have her back at the Exmouth branch.
March 17, 2026
Reply from Hays Travel - Exmouth
Good afternoon Paul,
Thank you for your 5* review. We love having Katie back at Exmouth and glad she found you the perfect bucket list trip.
Hope you see you again soon.
Hays Travel - Exmouth :)
Very knowledgeable and helpful
Very knowledgeable and helpful. She managed to help us book our holiday without it feeling overwhelming and made it very easy. We went away very happy. On a side note, she was also very good with our two young children and was very accommodating.
March 19, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave such a glowing review! We hope you have a great time away. Team Exmouth :)
Reply from Hays Travel - Exmouth
Hi Viv, thank you for your 5* review. We hope to see you again soon :)
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Paul,
We appreciate you taking the time to share your positive experience; we are so glad to hear that you enjoyed your experience with us.
Hays Travel - Exmouth
Sarah was incredible
Sarah was incredible.
She went above and beyond.
We went in with no clue what we really wanted or where we wanted to go having exhausted all hope of finding out holiday on our own we came in Hays Exmouth.
From the start Sarah was amazing. She listened to our waffle and came up with lots of very intriguing and wonderful holidays of all types.
Having personally gone from Blackpool to the canaries to Egypt in our search we were clueless.
Sarah then mentioned Hawaii....this was interesting. Then came Las Vegas. Well it's a bucket list destination and somewhere my husband has always wanted to go.
Hotel booked, flights upgraded and links sent about hiring a mobility scooter and visas.
Sarah is fantastic.
Job...well done.
Thank you Sarah your a star.
March 10, 2026
Reply from Hays Travel - Exmouth
Ellie G.,
We're happy to hear that you had such a wonderful experience! It's great to know that Sarah helped you find the perfect holiday, even when you weren't sure what you wanted. Thank you for sharing your positive feedback; we appreciate it!
Hays Travel - Exmouth :)
The staff at Exmouth Hays make you feel…
The staff at Exmouth Hays make you feel like family, go above and beyond to help find that perfect holiday & price
March 4, 2026
Reply from Hays Travel - Exmouth
Mr G,
We appreciate your kind words! It's wonderful to hear that we made you feel like family and helped you find your perfect holiday at a great price.
Hays Travel - Exmouth :)
Lovely friendly staff where nothing is…
Lovely friendly staff where nothing is too much trouble. Would highly recommend.
March 2, 2026
Reply from Hays Travel - Exmouth
Thank you so much for such a lovely review :) It was lovely to meet you and we look forward to seeing you again soon- Hays Travel Exmouth
Reply from Hays Travel - Exmouth
Helen Browning,
We appreciate your comments and are happy to hear that you found Sammie helpful and informative!
Hays Travel - Exmouth
Efficient as always
Katie was welcoming and efficient as always. All the staff had a chat with me. Very friendly bunch. Got a great deal on my holiday and fast track. Thanks Katie, not long to wait!
March 5, 2026
Reply from Hays Travel - Exmouth
Good afternoon Miss Leriche, thank you for your 5* review. We hope you have a wonderful holiday.
Hays Travel - Exmouth
Sammie provided excellent
Sammie provided excellent, friendly and professional advice which is why we booked the holiday through her. She is a great ambassador for Hayes Travel. Many thanks, Andy & Caz 👍👍😀
March 3, 2026
Reply from Hays Travel - Exmouth
Hi Andy and Caz, thank you for your 5* review. We will be sure to pass your lovely words onto Sammie.
Hope to see you again soon.
Hays Travel - Exmouth
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