Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... See more
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Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more
Company replied
Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.
Company replied
The young lady who helped me fined the right holiday was very helpful and pleasant, was in and out within 10 mins holiday booked and all documents printed of ready. Great job now looking forward to... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Rolle Street, EX8 1NH, Exmouth, United Kingdom
- 01395 864020
4.9
Excellent
675 reviews
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Lauren was most helpful in organising…
Lauren was most helpful in organising our cruise in April 😊
February 8, 2026
Reply from Hays Travel - Exmouth
Thank you so much for taking the time to leave us such a nice review- Lauren
Always a googood service and good staffd service katie store…
Always a good service katie store manager always helpful and knowlegable..great staff in the store.
February 8, 2026
Reply from Hays Travel - Exmouth
Thank you so much for your nice feedback. It is always a pleasure- Katie :)
Great booking experience
Friendly staff, personal recommendations, great price, so easy to book.
We have used hays before and know customer service is great and they will look after us right up until departure.
February 5, 2026
Reply from Hays Travel - Exmouth
Hello, Thank you for taking the time to leave such a lovely review! It is a pleasure to book your holidays. :) Hays Travel Exmouth
Warm friendly welcome by all the team.
Warm friendly welcome by all the team.
Sammie our sales advisor was very very helpful in finding the right holiday for us making note of all the requests we made.
Will definitely be going back to Hays Travel
February 5, 2026
Reply from Hays Travel - Exmouth
Thank you so much for your wonderful feedback. It was an absolute pleasure meeting you all. I look forward to seeing you again soon :)
Best Wishes,
Sammie
Excellent service
Beth listened to what I wanted and came up with numerous options until there was one I was completely happy with. Excellent service
January 25, 2026
Reply from Hays Travel - Exmouth
Hi Adele, it was a pleasure helping you find your perfect holiday. Hope you have a wonderful time.
- Beth
was quick and easy...no fuss...
January 29, 2026
Reply from Hays Travel - Exmouth
Hi Jane, thank you for your 5*star review.
We hope you have a wonderful holiday.
Hays Travel - Exmouth
Very friendly and helpful
Very friendly and helpful, so nice that Beth took the time to help us,
January 27, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely review. Team Exmouth :)
Great service
Lauren was very helpful and explained everything clearly. We will definitely book at Hays again. Thankyou.
January 25, 2026
Reply from Hays Travel - Exmouth
Thank you so much for your lovely review :) Look forward to booking your next holiday! - Lauren
Excellent service
Fantastic service sorted everything out for are holiday sammie was lovely listened to what I wanted & sorted it
January 18, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a good holiday! Team Exmouth :)
Efficiently done and Katie very helpful
January 22, 2026
Reply from Hays Travel - Exmouth
We appreciate you sharing your thoughts; we are so glad you found our service expert and helpful during your visit!
Hays Travel Exmouth
Visited Hays to book another return…
Visited Hays to book another return visit to Venice. Great advice as Katie looked at various options for different hotels and locations within Venice ! All great service form Hays
December 20, 2025
Reply from Hays Travel - Exmouth
Elaine,
We're happy to hear that you received great advice and service for your Venice trip! We appreciate you booking with us and value your positive feedback.
Hays Travel Exmouth
Saw the holiday on facebook
Saw the holiday on facebook, sent a message, got info back on messenger, checked the hotel out on google, happy with what i saw and read, completed the booking on messenger, quick and easy.
January 17, 2026
Reply from Hays Travel - Exmouth
Thank you very much for your kind feedback :)
Hays Travel Exmouth
Just brilliant service and wonderful…
Just brilliant service and wonderful staff as always
January 15, 2026
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the brilliant service and wonderful of our staff; we are happy you had a good experience.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the quick and easy and friendliness of our staff.
Hays Travel - Exmouth
The manager was very help full
The manager was very help full. An so was the staff very friendly
January 6, 2026
Reply from Hays Travel - Exmouth
Thank you for your positive feedback regarding the helpfulness and friendliness of our staff; we are happy you had a good experience.
Hays Travel - Exmouth
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review. We hope you have a great holiday! Team Exmouth :)
Reply from Hays Travel - Exmouth
Thankyou for taking your time to leave a lovely review, we hope you have a fab cruise! Team Exmouth :)
Sammi booked me a safari!!!!!!
Sammi made a lot of effort in meeting our needs and many questions. Smooth operation once it came to booking
January 10, 2026
Reply from Hays Travel - Exmouth
Thankyou so much for leaving a lovely review, what a trip of a lifetime we have booked for you! Sammie - Team Exmouth :)
The response to my questions was…
The response to my questions was instant.also to my phone call after I decided to book with the information I received.
January 7, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave an amazing review, have a fab time away! Team Exmouth :)
We explained what we wanted and were…
We explained what we wanted and were shown all the details,
Sarah was very helpful polite and a lovely lady,nothing was too much trouble which made us feel very comfortable
January 7, 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review. I hope you have the best holiday! Sarah - Team Exmouth :)
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