Hays Travel - Exmouth Reviews 

677
TrustScore 5 out of 5

4.9

23 Rolle Street, EX8 1NH Exmouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... See more

Company replied

Rated 5 out of 5 stars

Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more

Company replied

Rated 5 out of 5 stars

Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.

Company replied

Rated 5 out of 5 stars

The young lady who helped me fined the right holiday was very helpful and pleasant, was in and out within 10 mins holiday booked and all documents printed of ready. Great job now looking forward to... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 23 Rolle Street, EX8 1NH, Exmouth, United Kingdom

  • 01395 864020

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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4.9

All reviews

(677)

117,661 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service very helpful and…

Great service very helpful and understanding with my needs thankyou

January 7, 2026
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thankyou for the lovely review! We hope you have a lovely time away. Team Exmouth :)

Rated 4 out of 5 stars

Young lady was very helpful

Young lady was very helpful. She admitted she didnt know the area but keep tfying

December 21, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Good morning Carol, thank you for the lovely review. We hope you have a lovely time away.
Hays Travel - Exmouth

Rated 5 out of 5 stars

Great communication

Great communication from the office, quickly sorted out all the queries I had, and then completed the booking process for me.

December 18, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Hi Robyn, thank you for your lovely 5 star review. We hope you have a lovely holiday.
Hays Travel - Exmouth

Rated 5 out of 5 stars

Amy who is spoke to from the start was…

Amy who is spoke to from the start was very helpful, nothing seemed to be a problem for her to sort. Even on Amy's day off when I contacted the office, the team were brilliant.

December 18, 2025
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Reply from Hays Travel - Exmouth

Thankyou for taking the time to leave a lovely review. We hope you have a great holiday! Team Exmouth :)

Rated 5 out of 5 stars

Excellent service from the Manager

Excellent service from the Manager, Katie as always.
Thank you.

December 4, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thankyou for taking the time to leave a lovely review! We hope you have a great time away! Team Exmouth :)

Rated 5 out of 5 stars

Booked over the phone

Booked over the phone, process was really easy and helpful

December 6, 2025
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Reply from Hays Travel - Exmouth

Thank you so much for taking the time to leave us such a lovely review :) Hays Travel Exmouth

Rated 5 out of 5 stars

5 star service

Very easy to book over the internet Beth was brilliant. Thank you

December 3, 2025
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Reply from Hays Travel - Exmouth

Thank you for leaving such a lovely review, it was a pleasure booking you.

Rated 5 out of 5 stars

Hayes Travel

Hayes Travel? Brilliant - knowledgeable staff and a wide range of holidays to choose from. Found exactly what we were looking for and we've booked our first adventure with more to look forward to.

December 2, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Hello, thank you for leaving such a lovely review! It was a pleasure to meet you and book your holiday. Thank you, Hays Travel Exmouth

Rated 5 out of 5 stars

Loved the experience!

It was an absolute pleasure to walk into Hays Travel - Exmouth! Everyone smiles and are very helpful. It takes planning for a holiday to another level! We highly recommend it!

August 21, 2025
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Reply from Hays Travel - Exmouth

Thank you so much for your 5* review on our lovely Amy. We hope to see you again soon.
Hays Travel - Exmouth

Rated 5 out of 5 stars

Sarah was delightfully bubbly

Sarah was delightfully bubbly and down to earth too. She took the time to listen to what we wanted and was patient, understanding.
Sarah is a credit to your company

November 27, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thank you for leaving such a lovely review, we hope you enjoy your holiday.

Rated 5 out of 5 stars

Excellent service

Excellent
Professional
Personable

November 21, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thank you so much for taking the time to leave a lovely 5* review! Lauren- Hays Travel Exmouth :)

Rated 5 out of 5 stars

Staff very helpful,

Staff very helpful,

November 2, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thank you so much for leaving us a lovely review- Hays Travel Exmouth

Rated 5 out of 5 stars

Answered my enquiry promptly and in a…

Answered my enquiry promptly and in a professional and friendly manner.
Needless to say I have now booked an exciting trip! Highly recommend Hays Exmouth!

November 7, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Thank you so much for your 5 star review. We hope you have a wonderful holiday :)
Hays Travel - Exmouth

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, patient and knowledgable.

October 30, 2025
Hays Travel - Exmouth logo

Reply from Hays Travel - Exmouth

Hi Joanna, thank you for your 5 star review. We hope you have a wonderful holiday.
Hays Travel -Exmouth

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