We were REALLY impressed with Evie, who was extremely helpful and thorough when booking our trip to Cyprus. She listened carefully to all our needs and requests and went out of her way to make everyth... See more
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See what reviewers are saying
Great Travel Agents. Chloe was really kind and helpful as she was when I previously booked a holiday with her. She found me different choices based on my requirements. She gave me tips for when I trav... See more
Company replied
Chloe the manager of Fakenham Hays , Is truly a pleasure to visit , she works incredibly hard, and with so much passion, she will find you your perfect holiday , she is happy to sit going through va... See more
Company replied
Chloe was amazing, she listened to what we wanted and looked til she found us our perfect holiday. She gave us helpful advice on where to go to b3st suit all of our needs. She arranged our assisted t... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Millers Walk, NR21 9AP, Fakenham, United Kingdom
- 01328 856677
4.9
Excellent
414 reviews
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Reply from Hays Travel - Fakenham
Dear Nigel,
Thank you so much for you lovely 5* review, we look forward to helping you with your future holidays!
Best Wishes
Tasha
Always Helpful
The team at Hays are always helpful and ready to help with any questions and helped plan the perfect holidays many times over.
February 25, 2025
Reply from Hays Travel - Fakenham
Thank you for your lovely review, I am so happy we helped you plan your next amazing holidays
Friendly and helpful staff
February 25, 2025
Reply from Hays Travel - Fakenham
Hey Julia,
Thank you so much for leaving a 5* review! Please do not hesitate to contact us if you need anything, we can't wait to send you on your holiday!!!
Best Wishes
Chloe & Tasha
Sorting Automatically controlled car
Although she was new the Agent explained what she was doing and that it might take a little longer with the experience she had, she was so polite and friendly especially with the query we gave her no one could have done it better.
Thank you.
February 18, 2025
Unprompted review
Reply from Hays Travel - Fakenham
Thank you so much Jill, I appreciate this.
Thank you for your kind words and patience with me. - Nicola
Reply from Hays Travel - Fakenham
Absolutely my pleasure Julian, we all hope you have a fantastic trip! - Emm
Reply from Hays Travel - Fakenham
Thank you so much for your kind review, we hope you have an amazing trip!
Good staff.
February 3, 2025
Reply from Hays Travel - Fakenham
Thank you for your 5* review. We hope you have a lovely holiday :)
Trustworthy and Helpful Travel Agent
Booked a few trips through Hays now, and I always go to them where possible. They often have great deals and on the odd occasion I may find something else somewhere else I’ll always go to Hays first! Tash has been amazing at helping me with a couple of bookings so far and I cannot praise her enough for due diligence, customer service and a tailored package.
January 30, 2025
Reply from Hays Travel - Fakenham
Dear Brandon, Thank you for your 5* review, I am so glad I can support you with the holidays you have bought to me. Looking forward to helping you plan your next adventure. Bets Wishes Tasha
Very helpful and patient member of…
Very helpful and patient member of staff. Made booking easy.
January 30, 2025
Reply from Hays Travel - Fakenham
Thank you for your 5* review, we hope you have a lovely trip :)
Diamond Wedding Short Break
We are very happy with our booking. Thank you to Chloe for helping us and finding just what we wanted. We await the date when we go to pick up our travel documents.
January 30, 2025
Reply from Hays Travel - Fakenham
Thank you for your lovely review Ann, less than 70 days to go :)
Professional at all times helped with…
Professional at all times helped with all are needs
January 14, 2025
Reply from Hays Travel - Fakenham
Thank you for your review. I hope you have an amazing holiday :)
The travel agent worked miracles to get…
The travel agent worked miracles to get me the last room so I could join my mates on same plane same dates after they booked there's thanks tash at the Fakenham store
January 14, 2025
Reply from Hays Travel - Fakenham
Dear Paul,
Thank you so much for your lovely review, I'm so glad we were able to get you that last room and the like for like booking to join your friends.
See you again soon!
Best Wishes
Tasha
Reply from Hays Travel - Fakenham
Thank you for your review, it was lovely helping you plan a lovely holiday for a Winter Sun Get Away :) Chloe
Reply from Hays Travel - Fakenham
Thank you for your review, it was my pleasure to help you plan a lovely family holiday, for later this year. :) Chloe
We had a great experience with Tasha…
We had a great experience with Tasha who helped us choose the right package for us. She understood exactly what we wanted. Her after sales has been very helpful too.
December 28, 2024
Reply from Hays Travel - Fakenham
Dear Tina,
Thank you so much for fantastic feedback, I'm always here to help and so glad I was able to help you both book your perfect getaway.
Let me know if you need that car parking deal sorted :)
Best Wishes
Tasha
A real personal touch from friendly and…
A real personal touch from friendly and very efficient staff.
December 12, 2024
Reply from Hays Travel - Fakenham
Thank you so much for kind words Paul, it was my pleasure :) It's such an exciting trip you have planned, and I can't wait to hear all about it! -Emm
Excellent and quick result…have not been yet…expecting all that is promised will come to fruition
Execellent and quick result…arranging a holiday destination we went to last year…we have not travelled yet…but expect all to be well.
December 6, 2024
Reply from Hays Travel - Fakenham
Dear Sue,
Thank you so much for you 5* review, we are so glad we were able to support you with this booking. We look forward to seeing you again soon.
Best Wishes
Chloe
Natasha
Natasha, was very efficient. Polite and helpful, sorted our booking really easily. Very helpful
Thank you
December 8, 2024
Reply from Hays Travel - Fakenham
Dear Mr & Mrs Sayer,
Thank you so much for coming in to book with me again and for the 5* review, I can't wait to see you again soon.
Best Wishes
Tasha
Good Service
Have used Hays (Fakenham) before and always find the staff pleasant and well informed
November 3, 2024
Reply from Hays Travel - Fakenham
Dear Robert,
Thank you so much for your 5* review, we look forward to seeing you again soon and are so pleased that you booked again with us.
Best Wishes
Tasha
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