We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... See more
Company replied
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See what reviewers are saying
I usually deal with Emma but she was on leave. Sophie was the person who i spoke with. She finalised details of my upcoming Cruise and also she give me lots of details regarding a Christmas Market i w... See more
Company replied
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... See more
Company replied
Sophie Stewart was friendly, helpful, knowledgeable, listened to what we we were looking for and got everything organised. It was so much easier than trolling through lots of websites trying to find a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
129a Upper Lisburn Road, BT10 0LH, Finaghy, United Kingdom
- 02892290224
4.9
Excellent
564 reviews
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Wegotaholidaybooked wewerehappywith…
Wegotaholidaybooked wewerehappywith whichwaswithinarebidget thankyou
May 31, 2026
Reply from Hays Travel - Finaghy
It was a pleasure to book your holiday, thank you :-)
I was made to feel very welcome and…
I was made to feel very welcome and booking the holiday for my family was easy
July 7, 2026
Reply from Hays Travel - Finaghy
thankyou for your kind review it was pleasure to help sort your family holiday.
Karen
Very friendly & helpful staff
Emma was very friendly & helpful she did everything to find us the right holiday that had everything we were looking for. 1st class service.
July 11, 2026
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
Emma is so helpful everytime we book…
Emma is so helpful everytime we book with her. One of the best
July 2, 2026
Reply from Hays Travel - Finaghy
Always a pleasure, thank you for your lovely feedback :-)
Emma and the team are fantastic.
Emma and the team are fantastic.
I won’t go anywhere else….
That are always so helpful….
July 2, 2026
Reply from Hays Travel - Finaghy
Thank you for your kind review we greatly appreciate it :)
Emma was very helpful and understanding
June 30, 2026
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback. It was a pleasure to book your holiday :-)
Karen at Hayes Finaghy always so very…
Karen at Hayes Finaghy always so very helpful, nothing is too much trouble
June 28, 2026
Reply from Hays Travel - Finaghy
Thanks for you kind review Jackie, its always a pleasure :)
Karen
Staff are very helpful and…
Staff are very helpful and accommodating specially Emma the manager.
June 27, 2026
Reply from Hays Travel - Finaghy
Always a pleasure, thank you for the lovely feedback :-)
Hays Travel - Finaghy
We were dealing with Karen.
She was great helping us with our holiday ideas. She saw us looking through the window at lunchtime. The office was closed for lunch, however she unlocked the door and invited us in. Top service.
June 27, 2026
Reply from Hays Travel - Finaghy
thankyou for your kind review, it was a pleasure to help with your planning
Karen
Had a lovely time staff at hays were…
Had a lovely time staff at hays were very pleasant and helpful
June 17, 2026
Reply from Hays Travel - Finaghy
thanks for the kind review Patricia , pleasure to help and look forward to helping plan your holidays in the future.
Karen
Buying cruise insurance
The very friendly, helpful & knowledgeable staff made the whole visit and easy experience. Even given advice about future visits
June 6, 2026
Reply from Hays Travel - Finaghy
Thank you for your lovely feedback :-)
Very pleasant and helpful
February 24, 2026
Reply from Hays Travel - Finaghy
Thank you for your lovely feedback :-)
Reply from Hays Travel - Finaghy
Thank you Sarah for your kind review and hope to be of help in the future :)
Sophie
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback :-)
Karen was fantastic and went above and…
Karen was fantastic and went above and beyond to secure a great holiday at a great price
May 28, 2026
Reply from Hays Travel - Finaghy
Thank you Nicola for your kind review and hope to be of help in the future :)
Karen
The staff were very helpful and…
The staff were very helpful and friendly, asked all the right questions and found us the best holiday that suited our budget.
May 24, 2026
Reply from Hays Travel - Finaghy
Thank you for your lovely feedback :-)
Emma has lots of patience and got…
Emma has lots of patience and got exactly what I wanted, at a very good price.
May 22, 2026
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback, it was a pleasure to organise your trip
Reply from Hays Travel - Finaghy
thankyou for your kind review
Helpful service today booking my holiday.
Helpful service today selecting and booking my holiday.
May 13, 2026
Reply from Hays Travel - Finaghy
Always a pleasure, thank you for the lovely feedback :-)
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