We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... See more
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See what reviewers are saying
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... See more
Company replied
I usually deal with Emma but she was on leave. Sophie was the person who i spoke with. She finalised details of my upcoming Cruise and also she give me lots of details regarding a Christmas Market i w... See more
Company replied
Sophie Stewart was friendly, helpful, knowledgeable, listened to what we we were looking for and got everything organised. It was so much easier than trolling through lots of websites trying to find a... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
129a Upper Lisburn Road, BT10 0LH, Finaghy, United Kingdom
- 02892290224
4.9
Excellent
565 reviews
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Professional service
Professional service. Good customer care, friendly and knowledgeable.
February 15, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review it was a pleasure to help sort your trip :)
nothing was a problem for them to sort…
nothing was a problem for them to sort out a surprise holiday for my wifes 60th birthday ,all sorted and it a special THANK YOU TO KAREN .she was fantastic in sorting this out for me. i would definitely use them again .thank you karen
February 19, 2026
Reply from Hays Travel - Finaghy
Thankyou Paul for the kind review and it was pleasure to sort this for you, look forward to hopefully helping you with anything else in the future.
Karen
Totally with rep who handled my…
Totally happy with rep who handled my enquiry at the Finaghy branch Belfast. I was so happy I went from enquiry to booking there and then for a special occasion trip in October 2026. I also asked for information for a family holiday 2027, the rep Karen was very patent and assured me that Hays will do everything they can to assist with my request. well done Hays.
February 17, 2026
Reply from Hays Travel - Finaghy
thanks for your kind review Patrick it was a pleasure to help sort your trip :)
Emma as always is amazing nothing to…
Emma as always is amazing nothing to much trouble and helpful she is always my go to person in hays in finaghy
February 13, 2026
Reply from Hays Travel - Finaghy
Thank you for your lovely feedback, it means alot
Reply from Hays Travel - Finaghy
Always a pleasure, thank you, Emma
Reply from Hays Travel - Finaghy
Thankyou for you kind review
Emma
Karen is an absolute star and has…
Karen is an absolute star and has helped me arrange some brilliant city breaks for special occasions . Definitely recommend
January 24, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review greatly appreciated and I look forward to helping you in the future with any other holiday plans you may have
Karen
Karen at Hays Travel was amazing at…
Karen at Hays Travel was amazing at helping me plan my girls trip! She got us a cheaper price than what we first agreed on and had everything booked smoothly for us.
January 28, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review Megan this was a pleasure to book for you and hope to be of help in the future
Karen
Fantastic experience
Great service provided by Karen at Finaghy branch. So friendly, helpful and made sure every was done a high standard.
January 18, 2026
Reply from Hays Travel - Finaghy
Thankyou for your kind review greatly appreciated. It was my pleasure and hope to be of help in the future.
Karen
Fantastic help from Karen in Hays…
Fantastic help from Karen in Hays Finaghy Branch.
Found exactly what we wanted to the .inute detail.
January 25, 2026
Reply from Hays Travel - Finaghy
thankyou so much for your kind feedback, it was a pleasure to help book your upcoming holiday and hope to be of help in the future.
Karen
Reply from Hays Travel - Finaghy
Thanks for your kind review
Very patient with me
Very patient with me. Knew i wanted adult only and she searched all avenues to get this for me
January 27, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review it was a pleasure to take care of your holiday and hope to help you in the future.
friendly
friendly, comprehensive knowledge of the destination and recommendations. Booked with easy and delighted with my holiday booking. This is the second time I have booked my holiday with this member of staff
January 26, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review it was a pleasure to take care of your holiday and hope to help you in the future.
Karen was so friendly and helped us…
Karen was so friendly and helped us choose the right day to travel from Dublin to Gdansk. I was thinking the Thursday but the flight times on the Friday made more sense. Thanks for your help.
January 22, 2026
Reply from Hays Travel - Finaghy
Thank you for your kind review Margaret , it was a pleasure to help take care of your trip and hope to be of help in the future.
Karen
Karen finagy store
I phoned the store just before closing time and Karen was fantastic, after listen to what I wanted for trip Karen’s recommendations was everything I wanted. Even though the store was closing she took her time and I wasn’t rushed. I also had help from Emma and she was just as helpful
January 22, 2026
Reply from Hays Travel - Finaghy
thanks Brendan for your kind review it was a pleasure to take care of your holiday and hope to help you in the future.
Karen & Emma
Excellent help in choosing our holiday.
January 20, 2026
Reply from Hays Travel - Finaghy
Thankyou for your kind feedback and we look forward helping you in the future.
Karen was amazing
Karen listened to what I was looking for and fulfilled my expectations of her fully. I have booked an amazing holiday with Karen's help and expertise. Can't wait until next year ❤️
January 8, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review, it was pleasure to help sort this for you. Karen
From start to finish Karen was 1st…
From start to finish Karen was 1st class, within 15 mins all our questions were answered and booking made.
January 9, 2026
Reply from Hays Travel - Finaghy
Thanks for your kind review it was pleasure to help you and I look forward to helping you in the future . Karen
Both girls in the shop were very…
Both girls in the shop were very helpful and made sure I had the right deal to suit the family
January 8, 2026
Reply from Hays Travel - Finaghy
Thankyou for your kind feedback and we look forward helping you in the future.
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