Sophie went above and beyond to sort a problem with my booking! It was such a relief knowing that she worked through everything and sorted it for me. This is the third trip I have booked with her and... See more
Company replied
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See what reviewers are saying
We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... See more
Company replied
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... See more
Company replied
I usually deal with Emma but she was on leave. Sophie was the person who i spoke with. She finalised details of my upcoming Cruise and also she give me lots of details regarding a Christmas Market i w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
129a Upper Lisburn Road, BT10 0LH, Finaghy, United Kingdom
- 02892290224
4.9
Excellent
567 reviews
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Emma is the best!!!
Emma from Finaghy Branch is the absolute best. She knows what we want in a holiday and she always gets us options. Booked again to go in September. Emma is the best.
July 3, 2025
Reply from Hays Travel - Finaghy
it is always a pleasure :-)
Reply from Hays Travel - Finaghy
Thank you for your feedback :-)
Sophie was so helpful & friendly
Sophie was so helpful & friendly, she was a pleasure to talk to.
July 2, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback :-)
Reply from Hays Travel - Finaghy
Thank you very much Maura :) Martina
Martina was very helpful…
Martina was very helpful and answered all the queries I had before I booked
June 20, 2025
Reply from Hays Travel - Finaghy
Thank you very much for your lovely feedback :-)
Holiday booking.
Cathy dealt fantastic with everything. She was very thorough making sure everything was correct. She was really pleasant and helpful.
June 26, 2025
Reply from Hays Travel - Finaghy
Thank you for your lovely feedback :-)
Reply from Hays Travel - Finaghy
Thank you so much for your kind words Sophie :)
The booking agent Karen was so helpful…
The booking agent Karen was so helpful and pleasant.
June 22, 2025
Reply from Hays Travel - Finaghy
Thank you, it is a pleasure to help you with your holiday :-)
Emma was very patient and took us…travel plans
Emma was very patient and took us through various options. Everything from cruises to some beautiful locations in Europe. Hayes travel agents have always been helpful and I have booked with them several times in the past. Well done Emma. Thank you Betty and Stanley
June 22, 2025
Reply from Hays Travel - Finaghy
Thank you, it is a pleasure to help you with your holiday :-)
Delighted!!
Dealing with a person rather than booking online is great!! Karen was so helpful..answered all my questions. Great experience
June 20, 2025
Reply from Hays Travel - Finaghy
Thank you, it is a pleasure to help you with your holiday :-)
I needed to book a flight quiet…
I needed to book a flight quiet urgently and the staff were very helpful and were able to cater for my needs.
June 19, 2025
Reply from Hays Travel - Finaghy
Thank you, it is a pleasure to help you with your holiday :-)
The staff were very helpful
June 14, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback :-)
It was so easy to speak to them
It was so easy to speak to them. Very friendly and helpful. Quick response.
June 14, 2025
Reply from Hays Travel - Finaghy
Thank you Teresa for your kind words Kind regards Martina
The experience was excellent
The experience was excellent from start to finish. Karen was so helpful and knowledgeable and really helped us find the perfect honeymoon package. She went over and above and nothing was too much for her. Thank you again Karen.
June 5, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback, it was a pleasure to book your holiday. Karen :)
Satisfied customer
Sophie was very helpful and guided me in choosing and booking our short break.
May 31, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback :-)
Finaghy Belfast the best Team led by Emma
Unbelievable as always thanks Emma & team Finaghy Belfast xo
February 27, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback :-)
Very friendly and helpful staff
May 16, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
Having booked with them for several…
Having booked with them for several years the staff know exactly the type of holiday we enjoy and go out of their way to find the prefect one for us
June 4, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
Efficient and pleasant interaction with…
Efficient and pleasant interaction with Karen
She put me at ease on each phone call.
A most experienced staff /employee
Thank you
Olive
May 31, 2025
Reply from Hays Travel - Finaghy
Thank you for the lovely feedback, much appreciated :-)
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