Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... See more
Company replied
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Lily was friendly, welcoming and professional. She even remembered us from a previous visit to get our currency. Lily organised our holiday and checked at each point to make sure everything was corre... See more
Company replied
Would not go anywhere else The whole team of ladies are friendly but more importantly they no what they are talking about , if you just want a wk end away or multi centre they will find what is ava... See more
Company replied
Staff very friendly and welcoming able to sort the holiday we were looking at and checking we could take prams and medical bag on board plane explained everything in depth
Company replied
We have used Hays travel before and have been more than satisfied with the service. Our visit yesterday proved to be the same. At Formby, we were dealt with professionally, with awareness of our needs... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36 Chapel Lane, L37 4DU, Formby, United Kingdom
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Caitlin made it easy gave us her time and advise, she was lovely and made
it very easy. Thanks

Reply from Hays Travel - Formby
Great service from Nicole, who tailor made our Route 66 holiday.

Reply from Hays Travel - Formby
As always a friendly smile and warm welcome..plus professional service..listening to our requirements..thank you Jess..

Reply from Hays Travel - Formby
This is what Hays Travel is all about pleasant and hassle free.
Great experience will call again .
Thanks Jemma.

Reply from Hays Travel - Formby
Helpful discussion with Carys about our proposed trip to Majorca. She took us through the options carefully and we were able to select the hotel and location that suited our preferences. Efficient booking process (once we had made our minds up!)

Reply from Hays Travel - Formby
Carys was very friendly,the atmosphere in the store the same & relaxing.Carys was so helpful in searching for our holiday explaining everything to us,& efficient,this is our third time booking with Hays Travel.

Reply from Hays Travel - Formby

Reply from Hays Travel - Formby

Reply from Hays Travel - Formby
All of the staff were really lovely and were very patient with us old age pensioners

Reply from Hays Travel - Formby
I was enticed into the store by a special advertisement in the window. I was served by a friendly and helpful member of staff. I went out for a few groceries and went home with a cruise🛳️🛳️😁😁🥂
Keep up the specials

Reply from Hays Travel - Formby
The truth is we don’t go anywhere else from the moment your walk in all the girls say hello , any questions you have they have all the answers it’s just a lovely shop to go too , Nicola is a lovely lady who looks after us she is a credit to Hays travel , we tell all our friends to go there and as always we will be going back 💖

Reply from Hays Travel - Formby

Reply from Hays Travel - Formby
Nice and easy. Down side that you don’t have card machine facilities to use Apple Pay to pay for your holiday

Reply from Hays Travel - Formby
Jess organised my Holiday to Croatia very professionally with understanding of where I wanted to stay,and the type of accommodation available with everything close at hand. I'm very happy with the outcome.

Reply from Hays Travel - Formby
Jess was extremely helpful, along with the Branch Manager, in booking our holiday and offering advice.

Reply from Hays Travel - Formby
I went into the Formby branch and presented Euro notes which I used at least 20 years ago. I wanted to know if they were still viable as my brother (80 years old) was going to use them. The young woman straight away said she didn’t recognise them but said don’t worry as we can exchange them. She didn’t want my brother to go to Spain and possibly they weren’t accepted. She bought them back and exchanged them for current money. I found her amazingly helpful and made me feel at ease. She is an employee you need to recognise

Reply from Hays Travel - Formby

Reply from Hays Travel - Formby
Had a great experience booking our holiday. Lovely helpful, friendly staff. Takes the stress out of booking it yourself. Erin was fabulous. Great experience, would definitely recommend Hays Travel Formby.

Reply from Hays Travel - Formby
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