We went with a last minute booking a holiday The lasy was able to do everything for us in an instant.. printed our tickets & were set to go would definitely use Hays again .
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Laura was excellent. When we explained the type of holiday we wanted and dates everything was handled so smoothly and efficiently. She could not have been more helpful and we are grateful and so much... See more
Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
Brilliant service staff Even Was patient with myself and partner would recommend to family and friends and definitely come here again for another holiday thank yous at Hays Travel
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
834 reviews
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Very friendly and helpful guidance to…
Very friendly and helpful guidance to book our next family holiday. Fortunately, we got the same sales advisor who helped us earlier this early with our trip to France - Lucy! Thank you
June 9, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
It was a great experience from the…
It was a great experience from the minute we sat down. Danielle was most helpful and just lovely
May 31, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
We were seen immediately we went into…
We were seen immediately we went into Hays travel, we saw an advisor called Laura, she was so helpful, went through so many different options of holidays to us, she was friendly and took her time explaining everything to us, we went back the next day after considering our options and booked the holiday with her .
June 7, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Your knowledge off all holidays we were…
Your knowledge off all holidays we were shown and your honest opinion
May 31, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
The agent was knowledgeable and very…
The agent was knowledgeable and very helpful. She was able to answer my questions. And help me make the write decision that suits my needs for an enjoyable holiday.
June 7, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
I would highly recommend Hays Travel
I would highly recommend Hays Travel. The staff are friendly, helpful and very professional
May 30, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Great holiday advice was true to form…
Great holiday advice was true to form loved my destination
February 18, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
I took another trip with Lucy out of…
I took another trip with Lucy out of Derry in foyleside, she was really great and helpful. She gets back really quick with loads of different options.. thanku Lucy
May 31, 2026
Reply from Hays Travel - Foyleside
Thank you for the lovely feedback it is very much appreciated glad we I could get you booked again.
Lucy
Fantastic from start to finish
May 17, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Very attentive and encouraging
Very attentive and encouraging. Very knowledgeable about transport around the city.
May 16, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
My travel agent was professional
My travel agent was professional, friendly and super fast at booking my holiday, cleared up any questions I had and made me feel really reassured about booking
May 15, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Holiday booking - very good service
The member of staff to whom I spoke was very knowledgeable. When I told her the type of holiday I wanted, where, when etc., she provided me with all details very quickly. She was pleasant, patient and approachable. I was provided with instant oral and instant feedback.
May 15, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Lovely helpful staff
Lovely helpful staff especially Danielle and i think the other girl was named Caoimhe. They made the experience easy x
May 12, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Advice & help was great as always
Advice & help was great as always. Wouldn’t book anywhere else.
May 4, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
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