We went with a last minute booking a holiday The lasy was able to do everything for us in an instant.. printed our tickets & were set to go would definitely use Hays again .
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Laura was excellent. When we explained the type of holiday we wanted and dates everything was handled so smoothly and efficiently. She could not have been more helpful and we are grateful and so much... See more
Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
Brilliant service staff Even Was patient with myself and partner would recommend to family and friends and definitely come here again for another holiday thank yous at Hays Travel
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
834 reviews
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Very pleasant and helpful staff
April 26, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
It was friendly,no waiting and…
It was friendly,no waiting and everything straight forward .Holiday booked in about 20 min
April 16, 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave feedback it is very much appreciated.
Kind regards
Lucy
Lucy who i was speaking to i asked for…
Lucy who i was speaking to i asked for certain things and she was able to get me the holiday to meet my requirements so professional polite and nothing was to much bother would definitely be back to book again through Hayes travel Foyle side
April 23, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
My son and myself called in the…
My son and myself called in the FoyleSide office and were greeted by Lucy, who was extremely helpful with our enquiry. I returned a few days later to book the trip. Lucy was extremely efficient and very pleasant. In my opinion a definite asset to your business. 🌝
April 14, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Excellent service from Danielle as…
Excellent service from Danielle as always, makes things so easy and straight forward
April 18, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Amazing so friendly and couldn’t do…
Amazing so friendly and couldn’t do enough to help
April 16, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
outstanding
April 14, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Very good user friendly service.
April 14, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
If in any doubt remember give Hayes travel a Shout.
My experience was first class. With in 10mins I had a holiday destination selected. And booked with complete satisfaction the young lady was very knowledgeable. And took the time to check all price options. I've used Hayes travel in the past. But just a random call in provided the reassurance I needed. I'll be calling again to book another holiday in mid September. Well-done we definitely still need Hayes travel when any doubt or confusion creeps in.
April 12, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Booked Las Vegas again with Laura
Booked Las Vegas with Laura for March 2026this year and as we are going back in September 2026 we wanted the same 5 star experience
She once again produced a holiday plan that was perfect
Danielle and Jonathan helped with the payment for the Gold Medal Travel Flights and Deposit
Thanks to all
April 3, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Caoimhe
Caoimhe, the girl who booked our trip was brilliant from start to finish. Answered all my questions, was very helpful, professional & polite.
I would highly recommend to book any trips through Caoimhe at foyleside!
April 3, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Great experience over all lovely staff…
Great experience over all lovely staff and overall great
April 2, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Good location for branch
Good location for branch. Great cruise package with charter flight direct from Belfast. Jonathan was Friendly, helpful, efficient and knowledgeable.
April 3, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Booked a trip with Jonathan & the…
Booked a trip with Jonathan & the service we received was first class
April 8, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Knowledgeable, professional and patient!
Aaron was really patient while we explored different destinations and hotels, and offered good advice on selecting a location and transfer times for our young family. Easy booking process, great service. We always book with Hays and will continue to do so!
April 7, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Staff are friendly and help you find…
Staff are friendly and help you find exactely what you are looking for from your holiday
April 4, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
The lady we booked with was very good…
The lady we booked with was very good and took all our options on board to get us the holiday that suites us .dates a d all
April 2, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Excellent service quick and efficient…
Excellent service quick and efficient well worth the visit
March 29, 2026
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
Reply from Hays Travel - Foyleside
Thank you so much for leaving the feedback it is very much appreciated.
Kind regards
Lucy
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