Hays Travel - Freya Mcallister Reviews 

203
TrustScore 5 out of 5

4.9

Personal Travel Consultant Freya Mcallister, KY8 Fife, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have used Freya for almost all of our holidays, as we trust her to get the best deal for us. Also we had a big issue on one holiday, where all flights etc were cancelled, and she was amazing, and... See more

Rated 5 out of 5 stars

Absolutely amazing service provided by Freya from Hays. Deals with everything from start to finish. Takes all the stress out of booking holidays on your own. Will always go to Freya now with every ho... See more

Rated 5 out of 5 stars

Freya is great and very patient when we book our holidays she always comes back to me with an answer. Which is what you need when booking your holidays well done.

Rated 5 out of 5 stars

I’ve stopped constantly scrolling through websites and shopping around, I just go straight to Freya. We booked multiple holidays using her service. Highly recommended, great customer service, quick... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Freya Mcallister, KY8, Fife, United Kingdom

  • 01333 698018

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

117,661 reviews in the last 12 months

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Rated 5 out of 5 stars

Freya made the whole booking experience…

Freya made the whole booking experience a breeze. She explained every stage and kept in touch

August 7, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for booking with me and taking the time to leave a review! Much appreciated.

Freya

Rated 5 out of 5 stars

Excellent service

Excellent service provided from start to finish. So easy and great deal. Will definitely book through Freya in the future.

August 14, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for booking with me and taking the time to leave a review! Much appreciated.

Freya

Rated 5 out of 5 stars

Freya is first class

Freya is first class. Sent a few details late on Friday night and 24hrs later. The holiday, rental car, holiday insurance is all booked hassle free. Just awesome 👌🏻

August 13, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for making another booking with me and taking the time to leave a review! Much appreciated.

Freya

Rated 5 out of 5 stars

Easy booking

Everything was easy and an email away

August 12, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for booking with me and taking the time to leave a review! Much appreciated.

Freya

Rated 5 out of 5 stars

Speedy stress free as always

Speedy stress free as always. Holiday booked and sorted in no time plus sorted the hotel and parking before we go!. Thanks Freya. Xx

June 30, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thanks for the great feedback and taking the time to leave a review. It was a pleasure arranging another fabulous holiday for you!

Freya

Rated 5 out of 5 stars

As always perfect service from Freya

As always perfect service from Freya. Makes it very easy to deal with. ⭐️⭐️⭐️⭐️⭐️

May 21, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for taking the time to leave a review, always a pleasure!

Freya

Rated 5 out of 5 stars

Fantastic service as always.

Fantastic service as always. Finds the right holiday and makes it as easy as possible for us. Working at weekends and different hours to suit us too.

May 14, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thank you so much for taking the time to leave a review, always a pleasure. I try to be available as much as possible.

Freya

Rated 5 out of 5 stars

Freya is very helpful and prompt

Freya is very helpful and prompt, great service

May 9, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thanks for the lovely feedback and taking the time to leave a review. Means a lot.

Freya

Rated 5 out of 5 stars

Did everything we asked

Did everything we asked. Nothing was too much trouble.Excellent service.

May 11, 2023
Hays Travel - Freya Mcallister logo

Reply from Hays Travel - Freya Mcallister

Thanks for taking the time to leave me a review. It means a great deal to me.

Freya

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