Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... See more
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Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... See more
Company replied
Ameilia dealt with our request concerning our holiday over the phone with professionalism and a friendly manner and we were both happy to go ahead with booking. Thanks again Ameilia.
Company replied
The service delivered was excellent with full attention to the needs of the customer. In my experience, I achieved a fully booked Caribbean cruise for a solo passenger, flying from my local airpo... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Sea Road, SR6 9BX, Fulwell, United Kingdom
- 0191 5488300
4.9
Excellent
1K reviews
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Reply from Hays Travel - Fulwell
Thankyou for taking time to leave a review. I am glad we managed to get booked :)
Kind Regards,
Khia
Absolutely perfect Kirsty is great very…
Absolutely perfect Kirsty is great very professional and positive always helps and explains things. Nothing is a bother
February 8, 2026
Reply from Hays Travel - Fulwell
Ah thank you so much Lynn, I'm so please we got you booked and you have something to look forward to.
Kirsty
:)
Reply from Hays Travel - Fulwell
Thank you Janice.
Hope you have a lovely time.
Kirsty
Exallent service and helpful and…
Exallent service and helpful and friendly staff nothing is a bother to them at full well branch
January 28, 2026
Reply from Hays Travel - Fulwell
Hi Denise,
Thankyou for your kind words! We really do appreciate it!
Thanks
Maddie
Kirsty was very helpful and found us…
Kirsty was very helpful and found us the best hoilday we were only looking but she put looked on them all and got us the very best deal
February 4, 2026
Reply from Hays Travel - Fulwell
It was my pleasure thank you so much for booking.
Kirsty
:)
Outstanding service
Booked yet another holiday with Hays Travel Khia was outstanding in her understanding of our needs and even added the holiday on the travel app. Would recommend anyone to visit Hays Travel,Sea Road, Fulwell
February 3, 2026
Reply from Hays Travel - Fulwell
Thankyou for leaving such a lovely review :)
We appreciate you booking with us again! I'm so happy we got you sorted and, on the app, too!
Kind Regards,
Khia
Reply from Hays Travel - Fulwell
Hi Lee, Thanks so much for the kind review! It was a pleasure booking your trip to New York :) Ameilia
Booking
The person helping us book a holiday was very patient and helpful. She listened to what we wanted .
January 22, 2026
Reply from Hays Travel - Fulwell
Hi Viv Ford,
I'm so glad to hear that the booking assistant was patient and helpful, and that we listened to your needs. Thank you for your review.
Maddie
Lovely, Helpful Staff
Maddie was very helpful and knowledgeable in helping us book our break away. We will definitely use Hays Travel again!
January 23, 2026
Reply from Hays Travel - Fulwell
Hi Sarah,
I appreciate you taking the time to leave us a review. I'm so glad to hear that you found my service helpful and will book with us again.
Maddie
Reply from Hays Travel - Fulwell
Thankyou for taking your time to leave a review. Your words are appreciated :)
Kind Regards,
Khia
Absolutely amazing
Absolutely amazing, Kirsty spent so much time with me, so thorough, couldn't have done more. Very happy
January 27, 2026
Reply from Hays Travel - Fulwell
Thank you so much Barbara :)
It was my pleasure.
Kirsty
Finding our perfect winter sun get away
Maddie was really helpful and knowledgeable. She found our perfect beach line holiday.
She sorted our insurance and airport parking too. I hate using the internet so having Maddie do it all for us was great.
January 25, 2026
Reply from Hays Travel - Fulwell
Hi Fiona,
Thankyou so much for this lovely review. I really do appreciate it. I'm so glad we managed to get everything sorted in one go for you.
Thanks again
Maddie
Great experience as always
As always with this agency, great experience and always get the job done. Got the exact holiday I had look at before I visited. Very friendly and easy to talk to staff
January 22, 2026
Reply from Hays Travel - Fulwell
Hi David,
Thankyou so much for your lovely words. We really do appreciate it.
Many thanks
Maddie
Good booking experience patient even…
Staff really pleasant and patient even though we took a long time to decide on right holiday to suit our family.
Got there in the end and happy with the holiday we decided on.
January 20, 2026
Reply from Hays Travel - Fulwell
Hi Christine, It was a pleasure to book your holiday! Thanks so much for your review and I hope you have a lush time :) Ameilia
Great service and great customer care.
January 12, 2026
Reply from Hays Travel - Fulwell
Thank you so much Robert for your kind words.
Have a lovely holiday.
:)
Problem free
January 19, 2026
Reply from Hays Travel - Fulwell
Thank you so much,
Glad we could get you all booked.
Kirsty
Always there for you in travel shop .
Always there for you in travel shop .. service brilliant.
January 11, 2026
Reply from Hays Travel - Fulwell
Hi Maureen,
Thankyou for your lovely words. Sharon is currently off due to unforeseen circumstances, however I will make sure she receives this feedback. Thanks once again, we really do appreciate it.
Many thanks
Team Fulwell
Reply from Hays Travel - Fulwell
Thank you for taking your time to leave a review. I am glad we managed to get you sorted in the end!.
Kind Regards,
Khia
Excellent straight forward process khia…
Excellent straight forward process khia was very professional
January 12, 2026
Reply from Hays Travel - Fulwell
Thankyou for leaving a review not long now ! :)
Reply from Hays Travel - Fulwell
My pleasure
Thank you so much.
Kirsty
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