Best experience I’ve had with a travel agent Gemma was really helpful and patient her personality made me feel like I was already on holiday If I have any problems all I have to do is message or ph... See more
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This is the second holiday I’ve booked with Gemma and she’s incredible. Can’t do enough and very thorough, efficient and professional. Even dealt with additional last minute requests from us that caus... See more
Gemma was fantastic from start to finish. She made sure we had the perfect holiday booked and we covered all bases. Would highly recommend booking with Gemma and Hays!
Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gemma Harris, BS14, Bristol, United Kingdom
- 1174059755
4.9
Excellent
179 reviews
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Super friendly and helpful
Gemma listen to what you want and is friendly and helpful with everything.
This is the 2nd holiday we have booked with you and we will book all our holidays with you for the amazing service you give.
March 26, 2026
Have booked with Gemma in the past and…
Have booked with Gemma in the past and will do in the future.
Gemma is very professional and answers all you want to know.
March 4, 2026
Gemma at Hayes Travel was great she…
Gemma at Hayes Travel was great she sorted our holiday for us and made the whole experience stress free. We are now looking for ward to our trip thank you Gemma
March 12, 2026
Makes everything stress free and easy
Gemma is so helpful, she always remembers the important details from previous bookings with her and always finds the perfect holiday! She also takes all the stress out of the less fun things such as finding insurance…couldn’t recommend her highly enough! Thank you Gemma!
February 6, 2026
Gemma was exceptional
Gemma was very efficient, responded quickly to all my questions and offered great prices for our trip.
Nothing was too much trouble she gave great advice and the booking was very smooth.
February 24, 2026
Excellent advisor Gemma who?booked our…
Excellent advisor Gemma who?booked our holiday very knowledgeable and very experienced very friendly and well experience
January 31, 2026
Excellent experience
Gemma is fab, very knowledgable, extremely patient and great when booking your holiday. Would highly recommend.
January 18, 2026
Very helpful
Very helpful, found the holiday we wanted and matched the online price. Very happy to answer our questions. Everything sorted and no issues. Gemma as always is very helpful.
January 10, 2026
nothing is too much trouble for gemma
nothing is too much trouble for gemma, always so helpful in trying to get best deal for you
December 30, 2025
Amazing Service
Gemma was amazing at helping me and my family choose our holiday! I really appreciated the time she took and the way she offered other alternatives to make sure we had the holiday that was right for us! Will definitely book through Gemma again! Thank you!
January 2, 2026
Gemma was so helpful and efficient
Gemma was so helpful and efficient - I am so happy I have booked with her.
November 23, 2025
Yet another booking secured with Gemma…
Yet another booking secured with Gemma Harris. Another experience of exceptional service. Gemma's wealth of experience in travel is 100%!
November 19, 2025
Great experience
Gemma uses he great experience in finding us another family holiday.
November 14, 2025
Gemma was very helpful and…
Gemma was very helpful and knowledgeable very happy with the service I received
November 10, 2025
As usual another successful…
As usual another successful transaction, from the first enquiry to the clearing of the balance. Very informative and speedy response.
Well done Gemma Harris!!
A credit to your company.
October 14, 2025
Gemma was absolutely amazing helping us…
Gemma was absolutely amazing helping us through our holiday booking journey.
Gemma always goes that extra mile making us feel valued and giving us all her expert advice and recommendations.
September 17, 2025
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