Hays Travel - Gemma Harris Reviews 

179
TrustScore 5 out of 5

4.9

Personal Travel Consultant Gemma Harris, BS14 Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Best experience I’ve had with a travel agent Gemma was really helpful and patient her personality made me feel like I was already on holiday If I have any problems all I have to do is message or ph... See more

Rated 5 out of 5 stars

This is the second holiday I’ve booked with Gemma and she’s incredible. Can’t do enough and very thorough, efficient and professional. Even dealt with additional last minute requests from us that caus... See more

Rated 5 out of 5 stars

Gemma was fantastic from start to finish. She made sure we had the perfect holiday booked and we covered all bases. Would highly recommend booking with Gemma and Hays!

Rated 5 out of 5 stars

Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Gemma Harris, BS14, Bristol, United Kingdom

  • 1174059755

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma is the best for booking holidays!

I'm so grateful to Gemma. She found exactly what I wanted for my holiday and even gave me some really helpful tips and advice to help me save money and time.
Gemma is so thorough and thought of every little detail to make my holiday that more relaxing.
Highly recommended and will be using Gemma to book all of my future holidays!

February 13, 2025
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for your lovely review 💖 I know you're all going to love Krakow as much as we did! Roll on June✈️ Here for any questions you have in the meantime!

Rated 5 out of 5 stars

Gemma was incredibly helpful

Gemma was incredibly helpful, efficient, and professional. Booking through her was a fantastic experience, and I highly recommend her services.

January 18, 2025
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Reply from Hays Travel - Gemma Harris

Thank you very much for taking the time to leave a review 🙂 Count down is on for some fun in the sun ☀️

Rated 5 out of 5 stars

I always feel I get the best advice…

I always feel I get the best advice from Gemma @ Hays .Every thing is clearly explained and made very easy for us , we have booked multiple holidays with Gemma and I won’t go to anyone else .

January 30, 2025
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for your review and booking another family holiday with me :-) A very exciting year ahead 😀

Rated 5 out of 5 stars
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for your review. Enjoy trying a different part of the island. Tickets were posted today - Have a fab time!

Rated 5 out of 5 stars

Fab service

Fab service, really friendly and found a good deal for me and the family. This is the 2nd time using Gemma and hopefully will use again in the future. 🥰

January 14, 2025
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you so much for your kind review and returning to book this year's holiday with me 😊

Rated 5 out of 5 stars

Great service

The whole booking experience was made easy with Gemma.
Great communication and really helpful with queries we had. We are a party of 5 adults and 5 children so trying to sort cabins with us all close together was a priority and she took time to find these for us. Nothing felt like too much trouble.
Gemma was keen to find the right Cruise for us and gave us lots of information about the ship and the options we had.
Would definitely recommend her services.
Thanks Gemma, can’t wait for our cruise 🚢

October 29, 2024
Rated 5 out of 5 stars

Amazing Service

Gemma was very helpful with my holiday search. Knowledgeable about destinations and helped me make sure the accommodation was right for us!
Superb service and very quick in booking and distributing documents.
Would happily use Gemma's services to book my future holidays.

September 10, 2024
Rated 5 out of 5 stars

Gemma was amazing

Gemma was amazing, her advice and knowledge was invaluable to creating a fantastic itinerary for our holiday of a lifetime to Thailand.

September 11, 2024
Rated 5 out of 5 stars

American Road Trip

Gemma helped us plan an American road trip and she was fantastic, she fulfilled all of requests and planned the whole thing perfectly. Outstanding service.

August 30, 2024
Rated 5 out of 5 stars

A++++

As always great holiday Gemma found me, Top service
A++++

May 27, 2024
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for leaving me a review. Definitely the way to book - come back from one holiday and secure another to look forward too ;-)

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