Best experience I’ve had with a travel agent Gemma was really helpful and patient her personality made me feel like I was already on holiday If I have any problems all I have to do is message or ph... See more
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This is the second holiday I’ve booked with Gemma and she’s incredible. Can’t do enough and very thorough, efficient and professional. Even dealt with additional last minute requests from us that caus... See more
Gemma was fantastic from start to finish. She made sure we had the perfect holiday booked and we covered all bases. Would highly recommend booking with Gemma and Hays!
Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gemma Harris, BS14, Bristol, United Kingdom
- 1174059755
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Gemma is the best for booking holidays!
I'm so grateful to Gemma. She found exactly what I wanted for my holiday and even gave me some really helpful tips and advice to help me save money and time.
Gemma is so thorough and thought of every little detail to make my holiday that more relaxing.
Highly recommended and will be using Gemma to book all of my future holidays!

Reply from Hays Travel - Gemma Harris
Gemma was incredibly helpful
Gemma was incredibly helpful, efficient, and professional. Booking through her was a fantastic experience, and I highly recommend her services.

Reply from Hays Travel - Gemma Harris
I always feel I get the best advice…
I always feel I get the best advice from Gemma @ Hays .Every thing is clearly explained and made very easy for us , we have booked multiple holidays with Gemma and I won’t go to anyone else .

Reply from Hays Travel - Gemma Harris
Gemma was very helpful and sorted…
Gemma was very helpful and sorted everything very professionally

Reply from Hays Travel - Gemma Harris
Fab service
Fab service, really friendly and found a good deal for me and the family. This is the 2nd time using Gemma and hopefully will use again in the future. 🥰

Reply from Hays Travel - Gemma Harris
Very friendly and helpful
Great service
The whole booking experience was made easy with Gemma.
Great communication and really helpful with queries we had. We are a party of 5 adults and 5 children so trying to sort cabins with us all close together was a priority and she took time to find these for us. Nothing felt like too much trouble.
Gemma was keen to find the right Cruise for us and gave us lots of information about the ship and the options we had.
Would definitely recommend her services.
Thanks Gemma, can’t wait for our cruise 🚢
Gemma is so helpful always getting us a…
Gemma is so helpful always getting us a the best holiday and deals
Gemma is brilliant and is very helpful
Gemma is brilliant and is very helpful. No matter what silly questions I have she helps all the way. Recommended 10/10
Gemma was very helpful when booking our holiday…
Gemma was very helpful and professional when booking our holiday
Was very quick printing our tickets and other documents and delivering them to us Thank you. Gemma
Amazing Service
Gemma was very helpful with my holiday search. Knowledgeable about destinations and helped me make sure the accommodation was right for us!
Superb service and very quick in booking and distributing documents.
Would happily use Gemma's services to book my future holidays.
professional and friendly
Gemma is always professional and friendly, quick to reply and help book the holiday.
Gemma was amazing
Gemma was amazing, her advice and knowledge was invaluable to creating a fantastic itinerary for our holiday of a lifetime to Thailand.
American Road Trip
Gemma helped us plan an American road trip and she was fantastic, she fulfilled all of requests and planned the whole thing perfectly. Outstanding service.
I booked family holiday through Gemma…
I booked family holiday through Gemma at hays travel, Gemma made the booking run so smoothly and answered any questions and queries efficiently. Would definitely recommend
Gemma was absolutely fantastic in…
Gemma was absolutely fantastic in helping us book our holiday. She listened to what we needed and sorted it all with no problems. Definitely would use gemma again, great asset to the company.

Reply from Hays Travel - Gemma Harris
Another excellent experience with Gemma booking our holiday!
Whilst still undecided where to go on holiday this summer, we saw a fab deal come up for next summer and Gemma was able to book it straight away for us. So helpful and made booking a breeze! Thanks again Gemma x
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