Hays Travel - Gemma Harris Reviews 

179
TrustScore 5 out of 5

4.9

Personal Travel Consultant Gemma Harris, BS14 Bristol, GB


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Rated 5 out of 5 stars

Best experience I’ve had with a travel agent Gemma was really helpful and patient her personality made me feel like I was already on holiday If I have any problems all I have to do is message or ph... See more

Rated 5 out of 5 stars

This is the second holiday I’ve booked with Gemma and she’s incredible. Can’t do enough and very thorough, efficient and professional. Even dealt with additional last minute requests from us that caus... See more

Rated 5 out of 5 stars

Gemma was fantastic from start to finish. She made sure we had the perfect holiday booked and we covered all bases. Would highly recommend booking with Gemma and Hays!

Rated 5 out of 5 stars

Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Gemma Harris, BS14, Bristol, United Kingdom

  • 1174059755

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma is fantastic always gives great…

Gemma is fantastic always gives great service and gets the best deals . Would recommend to any of my friends and family

February 2, 2024
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for leaving this kind review. It was great speaking with you and the hotel you've booked looks stunning!! Look forward to seeing some pictures 📸

Rated 5 out of 5 stars

Fantastic Travel Consultant.

I messaged Gemma via her Facebook page and she was very quick to reply and keep me updated. She found us the perfect holiday that suited the whole group. Great price, great recommendation, great communication and fully explained every aspect. Even offered me insurance and extras I hadn’t thought about. I will recommend Gemma to lots of friends.
Thank you.

January 10, 2024
Rated 5 out of 5 stars

Amazing agent

This is the second holiday I have booked with Gemma and it won't be the last! Gemma is super helpful, keeps you informed every step of the booking and goes above and beyond for the customer. My in-laws have also booked their first holiday with Gemma and said they won't go anywhere else in future. I highly recommend Gemma to book your next holiday, you won't be disappointed!

December 6, 2023
Rated 5 out of 5 stars

Our First ever Family Cruise

Thank you so much for booking our first ever cruise and making it so easy. Gemma was really informative, gave comparisons to other competitors and thorough details on everything. We can’t wait 😎

November 19, 2023
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for taking the time to leave this review. Really excited for you all! Let the countdown begin 😉🛳 In the mean time if you have any questions at all you know where I am.

Rated 5 out of 5 stars

Great to have someone else do the research!

It’s great that someone else can research the place that interests you and find out all the details and tips for your destination. I don’t particularly enjoy that part of looking for a holiday! I love that it’s out of hours…that just makes it so much easier to communicate.

September 28, 2023
Rated 5 out of 5 stars

Gemma @ hayes, great customer service

Gemma sorted out our holiday last year, it was a no brainer to go to her again this year. Saw the holiday we wanted on FB, messaged it to Gemma and she sorted it all out, at a better price! Great advice & double checks the small print to make sure we were aware of all the details, transfer times etc. No hassle and great customer service.

September 23, 2023
Rated 5 out of 5 stars

Fantastic service from Gemma Harris

Gemma Harris - genuinely fantastic service, she is lovely to deal with, efficient, helpful and always responsive. This is the second year Gemma has helped us find a holiday, she is a credit to Hayes. Can't recommend her highly enough :)

September 27, 2023
Rated 5 out of 5 stars

Gemma is very helpfu and very…

Gemma is very helpfu and very passionate about her work, always at the end of the phone if u need help. I've even phoned her on a Sunday to book a holiday and she is always happy to help. Wouldn't book with anyone else

September 1, 2023
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