Hays Travel - Gemma Harris Reviews 

179
TrustScore 5 out of 5

4.9

Personal Travel Consultant Gemma Harris, BS14 Bristol, GB


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Rated 5 out of 5 stars

Best experience I’ve had with a travel agent Gemma was really helpful and patient her personality made me feel like I was already on holiday If I have any problems all I have to do is message or ph... See more

Rated 5 out of 5 stars

This is the second holiday I’ve booked with Gemma and she’s incredible. Can’t do enough and very thorough, efficient and professional. Even dealt with additional last minute requests from us that caus... See more

Rated 5 out of 5 stars

Gemma was fantastic from start to finish. She made sure we had the perfect holiday booked and we covered all bases. Would highly recommend booking with Gemma and Hays!

Rated 5 out of 5 stars

Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Gemma Harris, BS14, Bristol, United Kingdom

  • 1174059755

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma Harris was amazing

Gemma Harris was amazing. she went the extra mile to help me sort out my holiday and made it a pleasure.

July 23, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for taking the time to leave this lovely review Jan.

Rated 5 out of 5 stars

Great experience

Gemma was helpful, friendly and gave us a great price on a cruise. I wouldn't hesitate to recommend or contact her regarding future holidays.

July 22, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for your kind review. Here if you need anything in the run up to it :-)

Rated 5 out of 5 stars

Gemma is so responsive and makes…

Gemma is so responsive and makes booking holidays a pleasure!

July 13, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for your loyalty, referring your family and leaving this review. Speak soon 🙂

Rated 5 out of 5 stars

gemma is very helpful to help sort any…

gemma is very helpful to help sort any enquiries or if you have something booked happy to go that bit extra for you to get what you need

June 30, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for leaving this kind review. Roll on the next holiday 😉

Rated 5 out of 5 stars

My experience with Gemma was…

My experience with Gemma was outstanding. She understood what I was looking for in a holiday and was able to offer help and advice to best suit my requirements. She went above and beyond to get facts.

June 17, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for taking time to leave this review 🙂 Have a great holiday.

Rated 5 out of 5 stars

Fantastic service by Gemma !!

Fantastic service again by Gemma who continues to look after us yr in yr out nothing is to much trouble from searching and reviewing the right holiday and also will ensure your informed all the way upto leaving couldn’t ask for more many thanks as always Grant x

May 26, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for your kind review.
Not long now until the next 😉

Rated 5 out of 5 stars

Told Gemma what we were looking for and…

Told Gemma what we were looking for and budget and a couple of hours later came back with 3 holidays and we chose the one we wanted that ticked all the right boxes. Gemma again looked after us which is very satisfying and looking forward to our holiday thanks again Gemma

May 31, 2025
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Reply from Hays Travel - Gemma Harris

Thank you very much for leaving this review and I'm glad you had a great holiday.

Rated 5 out of 5 stars

Birthday suprise

Gemma has been a massive help with sorting a surprise mini cruise for my husband's 50th. She's been really knowledgeable sending different cruises available for 3 and 5 days and was really helpful over the phone when going through the booking process.

Would highly recommend Gemma and would definitely book with her again. Thanks Gemma :)

May 28, 2025
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Reply from Hays Travel - Gemma Harris

Thank you very much for leaving this review 😊 I'm sure he'll love this thoughtful surprise 🛳

Rated 5 out of 5 stars

Booked with Gemma at bedminster she…

Booked with Gemma at bedminster she worked so hard and managed my booking excellent gave great advice and made my experience easy

April 13, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for booking through me and taking time to leave this kind review.

Rated 5 out of 5 stars

Absolutely outstanding customer service

Gemma has been absolutely amazing at finding us a perfect holiday. She has been so helpful kept us updated throughout and spent hours looking at so many different options for us. She made it so easy for us we are so grateful and she will be booking all our holidays from now on. Thank you so much

April 2, 2025
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Reply from Hays Travel - Gemma Harris

Thank you so much for taking the time to leave this review :-)

Rated 5 out of 5 stars

Gemma was amazing from start to finish

Gemma was amazing from start to finish,

Very helpful and got me a lovely holiday for a good Price.

March 25, 2025
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Reply from Hays Travel - Gemma Harris

Thank you for leaving this kind review. Roll on July 😊✈️

Rated 5 out of 5 stars

Holiday booking

Very helpful and booked the perfect holiday for our family

February 25, 2025
Hays Travel - Gemma Harris logo

Reply from Hays Travel - Gemma Harris

Thank you for leaving a review and booking your family summer holiday with me 🙂

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