Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... See more
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We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... See more
Company replied
Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... See more
Company replied
We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 - 2a Fountain Square, ST1 1LG, Hanley, United Kingdom
- 01782692752
4.9
Excellent
692 reviews
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Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Looking forward to our stay in Lanzarote
Always book with Hays,staff are always helpful,and polite.
This booking was no different.
All done in very short time,very efficient,and excellent service.
Thank you.Hays,once again.
October 25, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us again and taking the time to leave a lovely positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Great Service!
Great Service!! Joy was very helpful in booking our holiday. Thank You!😎
October 19, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Excellent service by Mark
Excellent service by Mark , he had the time and patience to find us the perfect 1st cruise, I can’t wait!
October 11, 2025
Reply from Hays Travel - Hanley
Hello Al, Many thanks for your kind feedback towards Mark :) We hope you have a lovely time on your cruise. Many thanks, Team Hanley
Greece 2027
5 stars. Easy process to book.
The young man Adrian was a pleasure to deal with very helpful.
October 17, 2025
Reply from Hays Travel - Hanley
Hi Lord James, Many thanks for your positive feedback! We hope you have a lovely holiday... when you get to it :) Thanks, Aidan
Very helpful
Aidan with whom we booked our holiday was very polite and helpful. He went through everything with us so we were happy to book.
October 16, 2025
Reply from Hays Travel - Hanley
Hi Allan, thanks for your lovely comments towards Aidan and again thank you for booking with us, thanks Mark
I I did all I asked for
October 8, 2025
Reply from Hays Travel - Hanley
Hi Christine thank you for your comments and again thank you for booking with us, thanks Mark.
Fab booked on the day
Great staff and really helped us out we booked on the day after lots of searching Jody was very helpful great staff and store would recommend.
October 6, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Very friendly staff and nothing is too…
Very friendly staff and nothing is too much trouble especially the staff in the Hanley branch stoke on Trent Staffordshire
September 8, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Friendly staff
Friendly staff. Good atmosphere instore. Gave me exactly what I asked for.
October 12, 2025
Reply from Hays Travel - Hanley
Hi Kerry thanks for your review and again thank you for booking with us, thanks Mark and the team.
Friendly helpful staff
Friendly helpful staff. Used Hays to book several holidays over the years and always give good advise.
October 5, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Have a wonderful holiday! Many thanks, Mark & the team.
Reply from Hays Travel - Hanley
Thank you for booking & leaving a lovely review. Have a wonderful holiday! Many thanks, Mark & the team.
Knew what we wanted .made it simple and…
Knew what we wanted .made it simple and quick.
September 27, 2025
Reply from Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team
We always use Hays travel in Hanley
We always use Hays travel in Hanley.
We find Kerry always patient helpful and willing to go the extra mile in finding our holiday.
October 1, 2025
Reply from Hays Travel - Hanley
Thank you for the lovely review Mark and the team at Hanley
I spoke to Kerry she was really helpful.
October 2, 2025
Reply from Hays Travel - Hanley
Hi Janice, thank you for your review and again thank you for booking with us, thanks Mark and the team
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