Hays Travel - Harrow Reviews 

492
TrustScore 5 out of 5

4.8

324c Station Road, HA1 2DX Harrow, GB


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Rated 5 out of 5 stars

As always Amanda was excellent even with me chopping and changing my mind lol. She made the whole experience easy. So friendly. Highly recommend Hays travel Harrow very friendly and nothing is to much... See more

Company replied

Rated 5 out of 5 stars

Extremely welcoming staff. I explained what I wanted and the representative, who is fairly new, Xavier was very confident and very good at searching for the most suitable flight. Explained every deta... See more

Company replied

Rated 5 out of 5 stars

We always try to book our holidays with Hays Travel. We told Tryvell our budget and exactly what we were looking for, and he was incredibly patient in helping us find the right holiday. Nothing was to... See more

Company replied

Rated 5 out of 5 stars

Friendly helpful staff who do all the paperwork for you making it less stressful when navigating the booking process. They even contact you to tell you that the check-in has been opened and that you... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 324c Station Road, HA1 2DX, Harrow, United Kingdom

  • 02039252738

4.8

Excellent

TrustScore 5 out of 5

492 reviews

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4.8

All reviews

(492)

123,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very pleasant experience

A very pleasant experience. The guy was very helpful in every way. Always happy to recommend Hays Travel

September 21, 2025
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Reply from Hays Travel - Harrow

Glad you were happy with your experience. Hope you are enjoying your holiday =) - Tryvell

Rated 5 out of 5 stars

The staff in harrow are amazing go over…

The staff in harrow are amazing go over board to help Amanda is amazing she always finds us a great holiday

September 16, 2025
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Reply from Hays Travel - Harrow

Thank you for booking two holidays with me - it is a pleasure to help you with your adventures - Amanda

Rated 5 out of 5 stars

The staff were very helpful and helped…

The staff were very helpful and helped us to find a holiday that suited our needs

September 16, 2025
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Reply from Hays Travel - Harrow

Thank you very much for this Kind review. It was a pleasure to help book your Holiday. - Xander

Rated 4 out of 5 stars

Our booking was very easy and a nice…

Our booking was very easy and a nice relaxed atmosphere. Amanda was very professional helpful and friendly, which made our booking experience at your Harrow branch very pleasant.

August 27, 2025
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Reply from Hays Travel - Harrow

Thank you for taking the time to write a review - have an amazing time in Paris - Amanda

Rated 4 out of 5 stars

Very happy to talk and also helpful

Very happy to talk and also helpful

August 30, 2025
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Reply from Hays Travel - Harrow

Thank you for your kind review - it was a pleasure to help you with your holiday arrangements - Xander and George

Rated 5 out of 5 stars

Great service

Minimum wait to be seen.
George was very helpful and spent time looking for the best deal for me.

August 20, 2025
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Reply from Hays Travel - Harrow

Thank you so much for your lovely 5* review! I hope you have a lovely holiday and I hope to see you again soon - George

Rated 5 out of 5 stars

George

George - the travel agent was very friendly, very helpful & excellent at his job

August 17, 2025
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Reply from Hays Travel - Harrow

Thank you very much for your lovely 5* review! I hope you have a lovely time and we hope to see you again soon - George

Rated 4 out of 5 stars

Efficient

Efficient, but tried to steer towards booking on shore excursions only with P&O

July 13, 2025
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Reply from Hays Travel - Harrow

Thank you for taking the time to review our service, we really do appreciate the feedback. We do always reccomend booking the shore excursions either through the cruise line or a trusted third party, of which we work with one that has a back to ship guarantee on every excursion.

The reason as to why we will always reccomend booking through one of the above two is they will guarantee that you are back to the ship on time and that the ship will not leave without you in the event of any delays.

If you are interested in booking any excursions, please feel free to contact us and we would be more than happy to assist in the booking process of these.

Kind regards,
George

Rated 5 out of 5 stars

Harrow branch is amazing

Harrow branch is amazing very helpful and inform us every step of the way from beginning to end. Well done Tryvell.

August 1, 2025
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Reply from Hays Travel - Harrow

Thank you very much always happy to help =) - Tryvell

Rated 5 out of 5 stars

Very helpful staff.

Xander was very helpful. He listened to what we had in mind - area, half board, preferred airport etc.
We managed to book the area and airport we wanted, and more cheaply than some of the holidays I had researched.

July 30, 2025
Hays Travel - Harrow logo

Reply from Hays Travel - Harrow

Thank for this Kind Review it was a pleasure to meet you and to book your Holiday. - Xander

Rated 5 out of 5 stars

Happy Customer Experience

As we've seen the advert on the T.V. several times and was thinking of booking a holiday we decided to pop into Hays. Definitely didn't disappoint, as soon as we walked through the door we were greeted. Great customer service and went through our holiday destination thoroughly with us. We are delighted to say ended in us booking our summer holiday.

July 19, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely 5* review! If you have any questions please just let me know and il be more than happy to assist, I hope you have a lovely holiday - George

Rated 5 out of 5 stars

North Wales Highlands trip

Harrow Hays Travel did my bookings. I find the staff who attended to me very pleasant, polite, friendly, helpful, patient, empathetic and professional.
I would recommend Hays Travel in Harrow to friends and relatives.

July 23, 2025
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Reply from Hays Travel - Harrow

Thank you so much for your 5* review! I'm very glad you enjoyed the service and I look forward to seeing you again soon - George

Rated 5 out of 5 stars

Our experieTnce was great because Amanda…

BOOKING A FLIGHT TO ATTEND A WEDDING.
Our experience was great because Amanda was very helpful in every ways, ie she was patient,listen to what we requested and guide us to the best options. She sorted what we needed and we left with all bookings completed. She is a very pleasant lady so we always go to her for our bookings.

July 16, 2025
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Reply from Hays Travel - Harrow

Thank you for your lovely review - I am glad I got you everything you needed - Amanda

Rated 5 out of 5 stars

Excellent service

I was very happy with their service, very professional but friendly too. He understands what we want and organised our trip. Thanks Hays travel

July 8, 2025
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Reply from Hays Travel - Harrow

Thank you for this kind Review. We're Always here to Help. - Xander

Rated 5 out of 5 stars

George was very helpful and got what I…

George was very helpful and got what I needed 👏 and understanding what my needs was

July 13, 2025
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Reply from Hays Travel - Harrow

Thank you for your 5* review, I'm very glad you enjoyed the service and I hope to see you again soon - George

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