Hays Travel - Hastings Reviews 

Booked 2 holidays recently and both experiences were brilliant the staff are great very knowledgeable and helpful

Even though l am 100 miles from Hays in Hastings l still use them. I can trust Michelle and the team to book my flight to Australia with just one phone call they are excellant and always ready to help would never go anywhere else. Fantastic service.

Great advice and knowledge about booking our cruise and was able to answer all our questions

Excellent service Michelle was lovely she was really helpful with our booking etc

The service is always very good, never have any problems

Millie was very welcoming as soon as we stepped in the shop, helped us with all our questions which was great. Once we went home and discussed our choices we then phoned back and booked over the phone. 10/10 service 😊

So helpful and friendly

Expert advice and very good customer service very helpful and polite

Wery helpful trouble free booking. As far as I am concerned no improvement needed

Another cruise booked with Hastings branch of Hays having not used travel agents for many years have booked our last 5 cruises with them.
The service is always good knowing the aftersales with checking yor documents and printing your cabin labels is always a peace of mind and always good for a first time cruiser.
A special thanks to Sarah who has dealt with our bookings.

Millie was very helpful and patient. She eventually found us the right holiday which we hope will prove to be exactly what we wanted.

Lovey informative advisor who also helped us to arrange our travel insurance.also managed to buy currency while in store and got information on hays travel money card, which we will purchase nearer to our holiday departure. All in all a very good experience and shall book again with hays for our next holiday which we also did last year.

Michelle is extremely helpful and patient looking at all options.

Emma at Hastings Hayes travel went above and beyond to help us find the right cruise. I’m disabled and was so devastated that We could not get a cruise from Southampton like we wanted as I needed an evac chair. She tried another cruise from there but computer said free but would not book so she tried to call to find out but it was taking a long time to answer then suggested a fly one to meet cruise ship and we said yes please try because at this point I felt like crying as it’s my dream cruise especially going to Rome. We found one from Valetta in Malta right dates for us because of animals being looked after and we get to go more places and we wanted to go back to Malta and see valetta so it was fate. After two long hours Emma was so kind and patient I would recommend them any day of the week. I get to go to piza too so so excited to go. Cost a couple of hundred pounds more but a dream is coming true.

The lady that helped to book our holiday was amazing.
We did not feel pressured into the holiday.
All our questions were answered

Excellent service from Millie. Very helpful and knowledgeable.

Anne was terrific. Very helpful and spent a lot of time with us whilst we made our decision. Will definitely use Hays again as this was our first experience with them.

Knew roughly what we wanted from a holiday, but far better to draw on the experience of a knowledgeable travel agent to guide you through the finer details.
Service was absolutely excellent?

They always manage to find the right holiday for us and sort everything we need

Excellent service again and very helpful