As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... See more
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See what reviewers are saying
I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... See more
Company replied
Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... See more
Company replied
Polite staff. Listened to my requirements. Answered questions around my booking. Didn't push me into finalising the booking. Over all I was very happy with my instore experience.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
524 reviews
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Best experience we ever had booking a…
Best experience we ever had booking a holiday with Lisa at Havant , price was amazing and Lisa is basically the best …
June 22, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your wonderful review! We're thrilled to hear this was the best holiday booking experience you've ever had. Lisa at our Havant branch will be over the moon to know she made such a great impression — she truly is fantastic! We're glad you found the price amazing too. We can’t wait to help you book your next adventure!
Kind Regards,
Bethany
Very helpful and nice people in the…
Very helpful and nice people in the office, couldn’t be better
June 18, 2025
Reply from Hays Travel - Havant
Good afternoon Christine,
Thank you for taking the time to leave your feedback. I am pleased Gypsie was able to help you plan not 1, but 2 fantastic holidays and I hope you are excited. We look forward to seeing you in branch again soon.
Kind regards,
Georgia - Assistant Manager
Absolutely brilliant service as…
Absolutely brilliant service as always the girls go above and beyond to help thank you gipsy lisa and the other girls I'm so sorry I forgot bargain beth she helped me with a trip to new york and it was an absolute bargain x
June 11, 2025
Reply from Hays Travel - Havant
Thank you so much for your lovely review! We're thrilled to hear you received brilliant service once again. Gipsy, Lisa, and the rest of the team truly appreciate your kind words—it means a lot to all of us. We look forward to welcoming you back again soon!
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you for your kind words! We're so glad you enjoyed the cruise and that our staff helped make it a great experience. We hope to welcome you aboard again soon!
Kind Regards,
Bethany - Branch Manager
Excellent
Listened to what we wanted & went all out to get it for us. Offered a drink & wasn’t felt rushed.
June 17, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your excellent review! We're thrilled to hear that you felt listened to and well taken care of. Our goal is always to create a relaxed, personalized experience, and we're glad you felt that during your visit. We truly appreciate your kind words and hope to see you again soon!
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you for your lovely feedback! We're so glad to hear you found our team helpful, friendly, and knowledgeable. Providing excellent service is what we aim for, and it's great to know we hit the mark. We hope to welcome you back again soon!
Kind Regards,
Bethany - Branch Manager
From my 60th birthday treat the time we enter the shop Beth…
From the time we enter the shop Beth made as feel well and truly comfortable and she went above and beyond with helping us choose the holiday 🤩
June 13, 2025
Reply from Hays Travel - Havant
Good afternoon Sharon,
I am delighted to hear that Beth went above and beyond in sourcing and booking a holiday for your 60th birthday treat! I hope you are looking forward to your incredible holiday in Jamaica.
We hope to see you in store again soon.
Best wishes,
Georgia - Assistant Manager
Great helpful staff
Price matched with online price sorted car hire separately giving me a better deal
Advice given on locations nothing too much trouble
June 11, 2025
Reply from Hays Travel - Havant
Good Morning,
Thank you for taking the time to leave us a review! We appreciate your feedback. We hope you have an amazing time on holiday!
Kind Regards,
Gypsie
Teresa who booked our holiday helped us…
Teresa who booked our holiday helped us from start to finish and everything was booked smoothly and professionally . Teresa took the worry out of trying to do everything ourself and was a really lovely lady
June 6, 2025
Reply from Hays Travel - Havant
Thank you so much for your lovely review. We are please you had a positive experience with Terri! We hope to welcome you back to branch again soon! - Gypsie
The travel advisor was friendly and…
The travel advisor was friendly and helpful. We ended up with just what suited our needs.
June 6, 2025
Reply from Hays Travel - Havant
Good Afternoon, thank you for taking the time to leave Georgia a review! We are glad you had a positive experience in branch. We hope you have a lovely holiday! - Gypsie
Flight to Perth
Very helpful with our flight to Australia. Explored options including car parking. Branch will help with check in on day before flight.
June 4, 2025
Reply from Hays Travel - Havant
Hi Peter,
Thank you for your feedback. It was a pleasure to meet you and help you plan and book your flights to Australia. I look forward to seeing you in-store again for your online check in.
Kind regards,
Georgia - Assistant Manager
Helpful staff
Helpful staff
Always use Havant branch
Dianna and gypsy particularly helpful to book trips and give advice
May 25, 2025
Reply from Hays Travel - Havant
Thank you for your review! We're glad Diana and Gypsie could assist you. We appreciate your loyalty to the Havant branch!
Knowledge and understanding of what we…
Knowledge and understanding of what we wanted for our cruise, very helpful and honest , very friendly and worked hard to meet our needs
May 3, 2025
Reply from Hays Travel - Havant
Thank you for your kind words! We're glad we could help and meet your needs.
Went into Hayes travel to book a…
Went into Hayes travel to book a cruise.Staff very helpful and efficient,would certainly recommend them to anyone.
May 30, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words! We're delighted to hear you had a great experience booking your cruise with us at Hays Travel. Our team always aims to provide helpful and efficient service, and it’s wonderful to know we met your expectations. We truly appreciate your recommendation and look forward to helping you plan your next adventure!
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words and continued support! We're thrilled to hear you had another great experience with us. Looking forward to serving you again soon!
Kind Regards,
Bethany - Branch Manager
Arcadia Cruise J608 - 13th -20th July 2026
We had Tierney book our next years cruise for us. She was very friendly, pleasant and helpful booking our cruise and making sure we had all our requirements. She also arranged our insurance for the cruise, which was very good, and saved us a long phone call if we did it ourselves.
May 28, 2025
Reply from Hays Travel - Havant
Good morning Alan,
Thank you for your wonderful feedback. I am so pleased that Tierney was able to book your cruise for you as well as your insurance.
We look forward to seeing you in store again soon.
Kind regards,
Georgia - Assistant Manager
The lady that dealt with my booking was…
The lady that dealt with my booking was called Bethany, she had an excellent knowledge of the cruises I was looking at booking. She inspired me to book as she wasn’t pushy and her personality came across.
She made the whole experience easy and I normally cruise 2/3 times a year, and will definitely be using Hays Travel for my future vacations.
Well done and thanks to Bethany.
May 27, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you so much for your lovely feedback! We're delighted to hear that Bethany provided such excellent service and helped make your booking experience so smooth and enjoyable. It's wonderful to know her knowledge and friendly approach made such a positive impression — we completely agree that she's a real asset to our team.
We truly appreciate your continued loyalty and look forward to helping you plan many more memorable holidays with Hays Travel. We'll be sure to pass your kind words on to Bethany — they’ll mean a lot to her.
Warm regards,
Hays Travel Havant
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and helpful. Providing excellent service is very important to us, and your feedback truly means a lot. We hope to welcome you back again soon!
Kind Regards,
Bethany - Branch Manager
Reply from Hays Travel - Havant
Good afternoon Paul,
Thank you for your kind feedback regarding your booking experience with Gypsie. I am pleased that Gypsie was able to help you book your cruise to Norway, and I hope you have a wonderful time.
Best wishes,
Georgia - Assistant Manager
Reply from Hays Travel - Havant
Good Afternoon,
Thank you for leaving us positive feedback! I hope you have an amazing holiday and we look forward to welcoming you back into store!
Kind Regards,
Gypsie - Travel Consultant
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