As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... See more
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I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... See more
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Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... See more
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From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Market Parade, PO9 1PY, Havant, United Kingdom
- 023 9247 0722
4.9
Excellent
524 reviews
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Reply from Hays Travel - Havant
Good Afternoon,
Thank you for leaving us positive feedback! I hope you have an amazing holiday and we look forward to welcoming you back into store!
Kind Regards,
Gypsie - Travel Consultant
Reply from Hays Travel - Havant
Good morning Jackie,
Thank you for your lovely feedback! We are so happy that you had a positive booking experience. We hope you have an amazing holiday and we look forward to welcoming you back for future holiday plans.
Kind regards,
Gypsie - Travel Consultant
Reply from Hays Travel - Havant
Good afternoon Alan,
Thank you for taking the time to leave feedback regarding the service you received at Hays Travel in Havant.
We do hope to see you again soon.
Kind regards,
Georgia - Assistant Manager
Great experience dealing with Hays
The staff, especially Diana who was directly dealing with us, showed extreme patience and persistence in finding us the correct holiday to suit our requirements. Fantastic.
May 5, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words! We're thrilled to hear that Diana was able to provide such attentive and dedicated service in helping you find the perfect holiday. We'll be sure to pass along your lovely feedback to her. We truly appreciate you taking the time to share your experience, and we look forward to assisting you again in the future!
Kind Regards,
Bethany - Branch Manager
Great booking experience
Lisa was extremely helpful and found a cruise holiday that suits our needs and everything we want. The whole experience was simple and quick
May 4, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you for your kind words!
We're so pleased to hear that Lisa was able to help you find the perfect cruise holiday. It's great to know the booking process was smooth and efficient. We truly appreciate your feedback and look forward to assisting you again in the future!
Kind Regards,
Bethany - Branch Manager
Brilliant service as always from Hays.
Brilliant service as always from Hays.
Gypsy was very helpful & friendly, & managed our booking brilliantly.
Thank you
April 24, 2025
Reply from Hays Travel - Havant
Hi Sandra, thank you for you lovely review! I hope you have an amazing holiday! - Gypsie
Went said what we were looking for gave…
Went said what we were looking for gave you 4 options we pick one all done
April 4, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you for your feedback. We’re pleased to hear that we were able to present the options you needed and that the process went smoothly. We're glad everything met your expectations and we look forward to welcoming you back into branch again soon.
Kind Regards,
Bethany - Branch Manager
Don't get frustrated - use the experts
After spending hours on the internet and failing to find a holiday which met our criteria, Gypsie at the Havant Branch not only found, but booked our holiday in less than half an hour. She was welcoming, patient and very efficient. We will be raising a glass to Gypsie as we enjoy the sun!
April 25, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you so much for your kind words! We’re thrilled to hear that Gypsie was able to assist you in finding the perfect holiday. It’s great to know that her dedication and efficiency helped make the process smooth and stress-free. We hope you have a wonderful time in the sun and look forward to assisting you again in the future. Cheers to a memorable holiday!
Kind Regards,
Bethany - Branch Manager
Wonderful patient attention
Wonderful patient attention to a frustrating time-consuming issue with eventual resolution.
Treated with friendly respect.
April 25, 2025
Reply from Hays Travel - Havant
Good afternoon Mr Bull,
Thank you for taking the time to leave feedback regarding your booking experience with Lisa. I am pleased, with perseverance, she was able to help book your holiday insurance for your upcoming trip with your daughter.
Kind regards,
Georgia - Assistant Manager
Friendly staff clean shop
April 9, 2025
Reply from Hays Travel - Havant
Dear Valued customer,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our friendly staff and enjoyed the cleanliness of our shop. We work hard to create a welcoming and tidy environment for all our customers, and it’s great to know it made a difference for you. We can’t wait to welcome you back soon!
Kind Regards,
Bethany - Branch Manager
Always happy to go into hayes travel in…
Always happy to go into hayes travel in havant always very helpfull and easy to talk/sort thongs out
April 19, 2025
Reply from Hays Travel - Havant
Dear Valued Customer,
Thank you for your wonderful feedback! We’re so glad to hear that you always have a positive experience when visiting Hays Travel in Havant. Our team loves helping our customers and making things as easy as possible, so it’s great to know we’re hitting the mark. We look forward to assisting you again soon!
Kind Regards,
Bethany - Branch Manager
Friendly and efficient.
April 6, 2025
Reply from Hays Travel - Havant
Good afternoon Rosemary,
Thank you for taking the time to leave feedback. We hope to see you in store again soon.
Kind regards,
Georgia - Branch Manager
Great service the operator was…
Great service the operator was fantastic sorted are holiday and any other services we needed
March 26, 2025
Reply from Hays Travel - Havant
Good afternoon Dave,
It was a pleasure to help you book your flight in store yesterday, and I hope to see you again soon.
Best wishes,
Georgia - Branch Manager
We booked the holiday that suited my…
We booked the holiday that suited my partner my son and myself, being first time cruise holiday.
March 25, 2025
Reply from Hays Travel - Havant
Good afternoon Ana,
I'm so pleased I was able to book your first cruise to Norway and I hope you and your family have a wonderful time.
Best wishes,
Georgia - Branch Manager
Birthday Trip
I recently booked my 30th birthday weekend to Milan with the Branch Manager Georgia.
I found her to be very polite and helpful which made the booking process a breeze. I can rest assured that my booking is in safe hands.
February 25, 2025
Reply from Hays Travel - Havant
Good morning Steven,
Thank you so much for your kind feedback regarding your booking experience with me. I am so pleased I was able to help you plan and book your 30th birthday celebrations.
Best wishes,
Georgia - Branch Manager
Professional
Professional, efficient and knowledgeable service all provided with a smile
March 4, 2025
Reply from Hays Travel - Havant
Good afternoon Robert,
Thank you for your kind feedback regarding your booking experience. I am so pleased I was able to secure your holiday to Lisbon, and I do hope you have a wonderful time.
Kind regards,
Georgia - Branch Manager
The young lady was excellent
The young lady was
very helpful from start to finish.All done in less than 10 minutes.
February 12, 2025
Reply from Hays Travel - Havant
Good afternoon Keith,
Thank you for taking the time to leave feedback regarding your booking experience with Gypsie, and I do hope you have a wonderful holiday in Madeira.
Best wishes,
Georgia - Branch Manager
The girls in the shop in havant always…
The girls in the shop in havant always friendly and very helpful
February 2, 2025
Reply from Hays Travel - Havant
Hi Paula, thank you for your lovely review! We look forward to seeing you again and hope you have a lovely time away! - Gypsie
Early days
I think Gypsie may be in the early stages of training as I had to ask a few times for the price/cost of the cruise. A really pleasant girl with an eagerness to help. Everyone has to start somewhere, and at times it was a little bit of booking by numbers. I did get the price eventually, but could not commit until then. I also had to ask 2 or 3 times for the room size and to make sure° it was fully accessible, but she spoke directly with P&O and confirmed It was fully accessible at 300 square feet. I don’t know if an evacuation chair would have been booked if I hadn’t have asked, even though I was booking a fully accessible cabin. I’m sure in time she’ll be good, but I would prefer to know that anyone new is working alongside a more experienced member of staff.
February 5, 2025
Reply from Hays Travel - Havant
Hi Jo, we appreciate your feedback! We are sorry to hear that you felt like a lot of questions were asked before you were given the price. We like to ensure we meet all of our customers needs before getting a price. We ensure all passengers in accessible cabins have evacuation chairs added before getting a price to our customers. We look forward to welcoming you back into our branch and we hope you have an amazing holiday! - Gypsie
Always go to Hayes
Always go to Hayes, friendly,knowledgeable and always happy to help
January 30, 2025
Reply from Hays Travel - Havant
Hi Tracy,
Thank you for taking the time to leave such positive feedback regarding your booking experience. I do hope you have a wonderful holiday!
Best wishes,
Georgia - Branch Manager
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