James, at Hays Travel. Hemel Hempstead, sorted our holiday to Spain again. And just like last time was very professional and knowledgeable. Highly recommend James and Hays Travel. Hemel Hempstead.... See more
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See what reviewers are saying
Karen made the experience lovely. She was so knowledgeable and helpful. She listened to our needs and worked hard to get the best on offer. She went out of her way to answer a medical question.
Company replied
We went in to book a holiday with a few ideas and the man serving us came up with exactly what we wanted, with our plane seats booked at no extra charge and hold luggage included, we could not believe... See more
Company replied
Stephen was knowledgable, listened, confirmed things for our break as he went along on the system. Nothing was too much trouble, even phoned the hotel as ground room ended due to mobility issue... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 The Marlowes Centre, HP1 1DX, Hemel Hempstead, United Kingdom
- 01442816562
4.9
Excellent
620 reviews
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Lanzarote booking
Knowledgeable and friendly travel advisor, Danielle done her job efficiently
February 14, 2026
Reply from Hays Travel - Hemel Hempstead
Thank you so much for taking the time to give me a kind review . I am happy you found me knowledgeable and friendly and you felt I did everything efficiently for you. I look forward to helping you again in the future.
Kind Regards
Danielle
When my husband and I walked into the…
When my husband and I walked into the Hemel branch we were given a lovely welcome. The staff knew us before as we have used Hays travel a few times. Sally asked us what we were looking for, and then told us what was available. I wanted to go away in October as it was a special birthday year for me as I am 60 this year. So we have booked a week away around my birthday. I would recommend this branch to all of our friends and family.
February 13, 2026
Reply from Hays Travel - Hemel Hempstead
Good Afternoon
Thank you very much for taking the time to leave a review, We hope your 60th Birthday celebrations are amazing.
Best Wishes
Sally
Reply from Hays Travel - Hemel Hempstead
Thank you for the lovely review.
Kind Regards
Hays Travel Hemel
Reply from Hays Travel - Hemel Hempstead
Thank you for your kind words , you are very welcome!
Kind Regards
Karen
Sally made me feel really welcome
Sally made me feel really welcome, she went out of her way to find me the best deal that suited my budget.
She tried every possible way to make my holiday cheaper and with what my requirements were, she always had my best interest in mind.
Well done Sally!!!!
You are a true credit to Hays Travel.
February 8, 2026
Reply from Hays Travel - Hemel Hempstead
Good Morning
Thank you very much for taking the time to leave such a lovely review.
I hope you enjoy your holiday with your sons.
Best Wishes
Sally
Lovely staff in hemel hempstead branch…
Lovely staff in hemel hempstead branch never a problem will always go see them when booking
January 11, 2026
Reply from Hays Travel - Hemel Hempstead
Good Moring
Thanks for taking the time to leave a review.
We love to see you and the family , even when your not booking holidays
Sally
Long weekend to Rome.
February 2, 2026
Reply from Hays Travel - Hemel Hempstead
I Hope you have a lovely time in Rome
Kind regards
Karen
Good experience, third time with you steve and would continue in the future…
Good experience with your employee steve Hampstead branch. Very knowledgeable did not pressure us into anything we didn’t want. Kept us up-to-date through the process.
February 1, 2026
Reply from Hays Travel - Hemel Hempstead
Mr Godley,
We appreciate you taking the time to share your positive experience. We're happy to hear that Steve's expertise and approach met your needs so well.
Hays Hemel
Really polite and found us the best…
Really polite and found us the best holidays iver the past year been away 3 times and was not disappointed
January 24, 2026
Reply from Hays Travel - Hemel Hempstead
Good Morning
Thanks for taking the time to leave a lovely review. We hope you have a lovely holiday.
Best Wishes
Keesha
Reply from Hays Travel - Hemel Hempstead
Thank you for your kind words. It was my pleasure to be able to book your holiday.
Kind regards
Karen
Danielle was super helpful in helping…
Danielle was super helpful in helping me plan our family holiday
January 29, 2026
Reply from Hays Travel - Hemel Hempstead
Good Morning
Thank you for your lovely review, i hope you enjoy your family holiday to Barbados.
Kind Regards
Danielle
The lady we worked with was brilliant
The lady we worked with was brilliant, very helpful & very patient as we went through different options (Her name was Ami )
January 29, 2026
Reply from Hays Travel - Hemel Hempstead
Thank you for the lovely review , I'm glad we got something booked for you!
Have a lovely holiday
Kind Regards
Aimee
Very helpful
Danielle was very helpful with our enquiries and we ended up booking our holiday there and then.
January 20, 2026
Reply from Hays Travel - Hemel Hempstead
Thank you so much for your kind review, It was my pleasure to help you with your holiday plans and I am so pleased you found myself helpful to your needs. I wish you a wonderful holiday.
Kindest Regards
Danielle
Hays Travel
Very helpful and informative
January 18, 2026
Reply from Hays Travel - Hemel Hempstead
Thank you for your kind words.
Kind Regards
James
We have never been disapointed in Hays…
We have never been disapointed in Hays Hemel Hempstead the staff are really freindly and very helpfully in making sure our holiday booking is straight forward and Sally has always looked after us she is a star
January 26, 2026
Reply from Hays Travel - Hemel Hempstead
Good Afternoon
Thank you very much for taking the time to leave a review.
We hope you enjoy your holiday to Portugal.
Best wishes
Sally
Reply from Hays Travel - Hemel Hempstead
Thank you for your kind words. It was a pleasure seeing you again and being able to book your holiday.
Kind regards
Karen
Was very happy with the service…
Was very happy with the service received from the assisant at Hemel Hempstead. Very quick and efficient.
January 25, 2026
Reply from Hays Travel - Hemel Hempstead
Beryl Loveday,
We are so happy to hear about the quick and efficient service you received. Thank you for sharing your positive experience with us!
Hays Travel
Aimee was very friendly
Aimee was very friendly, knowledgeable and patient with us when booking our holiday. She made it such an enjoyable experience, thank you Aimee!
January 24, 2026
Reply from Hays Travel - Hemel Hempstead
Anette Barker,
We appreciate your fantastic review! We are so glad that our agent was friendly, knowledgeable, and patient when booking your holiday, making it enjoyable.
Hays Travel
Very knowledgeable and friendly
Very knowledgeable and friendly. Helped us make our decision based on information.
January 10, 2026
Reply from Hays Travel - Hemel Hempstead
Anthony Bradburn,
We appreciate you taking the time to share your experience. We're happy to hear that our team was so helpful in your decision-making process.
Hays Travel
When i walked through the was…
When i walked through the door I was greeted my a member of staff who show me a seat with a smile and then ask if they could help me I told them and they started searching for my hoilday nothing was too much trouble for them and I came away very happy with my hoilday
January 24, 2026
Reply from Hays Travel - Hemel Hempstead
Thank you for your lovely comments.We really appreciate your feedback.
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