Hays Travel - Hempstead Valley Reviews 

We have booked with hays travel before and have always found them helpful.
We booked with the branch in Hemstead Valley Gillingham we spoke to 2 peaple and spoke to one member of staff on the phone, all 3 were helpful. We would recommend hays travel it was a refreshing exspearence The time we was there nothing was rushed and if we needed anymore help we only had to ask. We are now looking forward to our cruise knowing we have backup help if we have any issues leading up to the cruise. If you can can you please let the ladies at the branch know we were very pleased with the sevice they provided.

Teresa was excellent and sorted us a great deal.

Excellent service and great price as usual.

Was helped by Emma who really was brilliant, she knew her stuff for sure and listened to what we like from our holidays and helped us find the right holiday for us . Thank you

The service was incredible. We felt our needs were listened too and Caz helped so much in helping us to make decision regarding a place we had never visited.
We were so impressed we booked a second holiday for next year!

Jo Severn is excellent. We come many miles so that we can deal with her. She is knowlegable, helpful and friendly. Really knows the teavel industry.

Teresa was helpful and very informative

I was extremely happy with the service from Hats travel, Dani went above and beyond to ensure we got the hotel and dates we wanted, I will definitely recommend Dani at the Hempstead valley store to others!

The agent was so helpful and put us at ease.

Very good service,helped me book the hoilday i wanted,flights at good times also.

Helpful , quick lovely service

Teresa at Hempstead Valley was lovely. Very personable, went out of her way to sort my holiday and I booked there and then. I will definitely be going back to her when I’m ready to book the next holiday

The experience was amazing, speed with prefection, felt comfortable to speak too, happiness and great advice given to get the best hoilday that you want at a good price. Thank you Nikki.

From the moment we stepped foot in the Hays store, we were welcomed by and had the full attention of our advisor, Nicki. She was personable and quick to pick up on our needs, priorities and expectations. She was enthusiastic about our chosen travel company and passionate about the actual tour we were considering. After chatting through the detailed itinerary together, we decided to go ahead there and then. The in-store booking process was straightforward. Plus, there were decent offers to take advantage of at the time. Overall a lovely professional experience, just as it should be when buying a holiday.

Friendly helpful service, 1st time with them and they made everything easy. Can't say about the actual holiday as we're not there yet! But booking was easy.

Lovely travel rep, couldn’t do enough for us. Went above and beyond and was very compassionate when we had to ask her to remove one of the guests due to their passing away. Was very informative when asked about medical care on the ship when asked about allergies.

Very pleasant - and too be fare this was all new to us - but the service we received was very friendly and professional- even thou it was close to going home time - that didn’t matter to the operator , she was really helpful and lovely

Booking process made very clear y Fleur.
Very efficient.