Sarah our travel agent at Hillsborough has been excellent. Her knowledge of various types of holidays made our decision much easier when booking our two breaks. She fully understands what we were look... See more
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As always, excellent service. Sarah took my original booking and phoned a few days later to say my single room request had been approved by the hotel. Richard took my deposit and went through my it... See more
Company replied
My travel consultant, Sarah, was amazing. She was very knowledgeable and helpful and was also very patient when I needed to make changes to my travel plan requests. Nothing was too much trouble, and... See more
Company replied
Always friendly and never rush you go through everything with you I always have my paperwork printed off. I always book by hayes never go anywhere else
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Middlewood Road, S6 4GY, Hillsborough, United Kingdom
- 01144075194
4.9
Excellent
974 reviews
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the assistant molly was first class
May 14, 2026
Reply from Hays Travel - Hillsborough
We're glad you enjoyed your experience. If you need any further assistance please do not hesitate to contact us.
Quick, efficient & friendly
Quick, efficient & friendly. Not the cheapest, but worth it, I think.
May 6, 2026
Reply from Hays Travel - Hillsborough
We appreciate your feedback and are glad you found our service quick, efficient, and friendly. If you need any assistance please do not hesitate to contact us :)
Wonderful experience unlike some travel companies.
The lady that dealt with me, "J" was helpful, polite, caring and very professional. I would have no problem with recommending her and Hays Travel in the future. Thank you.
May 12, 2026
Reply from Hays Travel - Hillsborough
We appreciate your kind words! We're so happy to hear that you found the service helpful. Thank you!
It’s is lovely being looked after at…
It’s is lovely being looked after at Haynes travel the staff are all welcoming and helpful I won’t book through anyone else now
May 5, 2026
Reply from Hays Travel - Hillsborough
We appreciate your kind words and are so happy to hear you feel looked after by our team. Thank you for your continued loyalty; it means a lot to us.
Always use this company very helpful…
Always use this company very helpful and always on hand if any problems arise would highly recommend them THANKYOU.
May 10, 2026
Reply from Hays Travel - Hillsborough
We appreciate you choosing us and for your kind words! We're so glad to hear that we're helpful and always available when any issues come up.
Excellent information from Richard
Excellent information from Richard, very helpful and sorted our holiday very quickly, highly recommend popping into a branch.
May 10, 2026
Reply from Hays Travel - Hillsborough
We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that our service was helpful and quick for your holiday.
Julie was Absolutley brilliant
Julie was Absolutley brilliant , this is the second time we have booked with her , she was so helpful can’t praise her enough , she went the extra mile for us .
May 10, 2026
Reply from Hays Travel - Hillsborough
We appreciate you taking the time to share your wonderful experiences. We are so happy to hear that our service was helpful and went above and beyond your expectations.
We went into enquire about a cruise for…
We went into enquire about a cruise for 2027 and ended up booking our dream holiday. Sarah was great, she explained everything. We are looking forward to our cruise next year. Thank you
May 8, 2026
Reply from Hays Travel - Hillsborough
We're delighted to hear that you booked your dream holiday. It's great to know that our explanation helped, and we hope you enjoy your cruise next year. Please let us know if you have any further questions, we will be more than happy to help.
Brilliant
As usual, excellent service from Richard, taking time to find a holiday that suits our needs. Professional, friendly and helpful as are all the staff at Hillsborough branch.
May 7, 2026
Reply from Hays Travel - Hillsborough
We appreciate your kind words! We're so happy to hear that you consistently receive excellent, professional, and friendly service that meets your needs.
Brilliant!
Julie was so helpful when booking our Florida holiday and has got us a great deal thank you so much!
May 7, 2026
Reply from Hays Travel - Hillsborough
We appreciate you taking the time to leave us this wonderful review! We are so happy we could find you a great deal for your holiday.
Extremely helpful in deciding where to…
Extremely helpful in deciding where to go on holiday.
May 6, 2026
Reply from Hays Travel - Hillsborough
We appreciate your feedback and are so happy we could assist you in planning your holiday. Thank you for choosing us!
I made a brief enquiry around a flight…
I made a brief enquiry around a flight to Canada, although the result ended a little more expensive than me booking it myself on line, I still chose to use Hays travel for the convenience, this was do to the level of service delivered by Madison, in the Hillsborough, Sheffield branch, I will now choose to use again.
May 1, 2026
Reply from Hays Travel - Hillsborough
Hi Wayne, thank you very much for your kind review, we will be sure to pass this along to her
Always a good booking experience with Julie!
Julie at Hays Travel in Hillsborough in Sheffield is amazing, she has so much patience when you are looking at potential holidays and makes the whole experience so much easier
April 29, 2026
Unprompted review
Reply from Hays Travel - Hillsborough
Thank you for taking the time to leave this review. We’re delighted to hear Julie made your booking experience so easy and enjoyable. We’ll make sure your lovely comments are shared with her
The member of staff Sarah is always so…
The member of staff Sarah is always so helpful and does her best to find somewhere that suits us
April 9, 2026
Reply from Hays Travel - Hillsborough
We appreciate your kind words! We are so happy to hear that our team provides such helpful service in finding the perfect options for you.
Really friendly and helpful
Really friendly and helpful, Sarah found us the best deals
April 13, 2026
Reply from Hays Travel - Hillsborough
We're so happy to hear that our team member was helpful and found you great deals. Thank you for sharing your experience with us!
out finding a…cheap holiday
I called in to ask about finding a cheap holiday for May, I left it with her as I had a dentist appointment & said I'd be back later, she found me a bargain. I just had to check with my friends & rang later & booked it. (Madison)
April 18, 2026
Reply from Hays Travel - Hillsborough
Thank you for your lovely feedback. We hope that you have a lovely holiday in Salou. If you have any questions or queries please do not hesitate to contact us
Reply from Hays Travel - Hillsborough
Thank you for your feedback. We hope that you have a lovely holiday in Fuerteventura. If you have any further questions or queries please do not hesitate to contact us
Friendly patient knowledgeable staff on…
Friendly patient knowledgeable staff on the doorstep! Always very satisfied as always when booking.
March 26, 2026
Reply from Hays Travel - Hillsborough
We're so glad to hear you find our staff friendly, patient, and knowledgeable! Thank you for your continued satisfaction when booking with us.
Always book with Hays travel in…
Always book with Hays travel in hillsborough staff are so good very knowledgeable and Always helpful especially Richard the manager
April 10, 2026
Reply from Hays Travel - Hillsborough
Hi Linda. We appreciate your kind words! We're so glad that our Hillsborough team consistently provides you with helpful and knowledgeable service. Thank you for your continued service.
Great experience
Sarah was so helpful and professional and made booking our holiday a pleasure.
April 2, 2026
Reply from Hays Travel - Hillsborough
Thank you for your lovely feedback. We hope that you have a lovely Cruise. If you have any further questions or queries please do not hesitate to contact us
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