Hays Travel - Houghton Reviews 

Went to our local Hayes Houghton le spring, ware we book all our holiday s this time for a large family holiday 5 adults 3 children. We were welcomed by Katie sat and discussed our needs Katie gave us options and told us she will look at other options e mailed us later with other holiday options ,sat with family and discussed what Katie e mailed , called back following and booked the holiday Again Katie and all staff are excellent that’s why we book with Hayes all a credit the Hayes travel thank you.

Dealt with Lisa on this holiday again the support and help the Houghton branch give is over and beyond all the girls are exception giving advice help second holiday this year be booking another before end of year and will definitely book through Houghton first class

Great service from Vicki! Looking for a coach break in the UK to somewhere we hadn't been before.Came up with a lovely 5 day break to Wales, perfect for what we needed.Thanks again!

We allways go into this branch ov hays travel for about twenty years the are friendly and always ready to help with your holiday we not book holiday anywhere else

Booked yesterday for a cruise. Process so easy from start to finish. Very professional, kind and courteous. Thank you. Always use Hays Houghton they are great.

always personalgreat

Service was spot on as usual, can’t do enough to ensure everything is covered also really pleased as to the expansion of items of booking ( car parking) .
Carry on with the brilliant service !!!

Vicki in Houghton has booked several holidays for us and I wouldn't go to anyone else . She is so knowledgeable, patient, helpful and a really lovely person

Vikki was absolutely brilliant, because we always use our local branch the staff know us so well and can get us exactly what we want from our holiday

Always a great experience at Hayes in Houghton. Vicki and the girls are so friendly and helpful. A real 'family feel' where staff remember their customers and genuinely want to make sure everyone gets the holiday that's right for them.
First class experience and a team who are great ambassadors for your company.

Well we had a brilliant experience at houghton but only one thing we were I quite a long time but there’s no coffee machine and I’ve seen them I others a nice cupper would have gone down very nice. You should be proud of your staff at houghton they are worth they wight in gold will definitely recommend them well done girls 👍👍👍

Vicky absolutely excellent understood all of our needs with a real nice friendly personality. A reel credit to Hayes’s travel

Your agent Chloe was extremely well informed, helpful, and courteous during our two visits to choose a holiday.
The shop was tidy, well arranged, and clean.
An excellent and pleasant experience supported by polite and helpful staff.

Good customer service Alisha was very helpful friendly and funny .

Everything was fine, the girl was very friendly and informative. We have used Hays the last 4 years and , all been well, we will be using Hays again next year

Vicki helpful as always!

We went in with very little idea on what we wanted, where we wanted. Just a when. Nothing was a trouble. We’ve booked somewhere that never crossed our heads and are super excited

Annalisa in Hays Travel Houghton le Spring went above and beyond to help me find the perfect holiday for me and my husband to celebrate our 25th Wedding Anniversary. She was still smiling and so patient when we kept changing the destination, we got there in the end. Would recommend this branch.