Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... See more
Company replied
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Our agent Annemarie, was a very warm and knowledgeable lady. When we needed extra help finding a holiday that was suitable for my friends needs, she took her time researching places, and making phone... See more
Company replied
Very helpful assistance with booking our holiday. The staff in the branch were friendly and efficient. So nice to have personal contact when booking a holiday.
Outstanding service from Sophie! Booking our holiday was an absolute breeze thanks to Sophie. I popped into the branch, told her what we were looking for, and went on my way. By the time I got home,... See more
Company replied
Always really lovely friendly and helpful staff, particularly Anne-Marie. Helped us choose 2 holidays and were knowledgeable about the different areas and islands we wanted to go to.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
73 George Street, BN3 3YA, Hove, United Kingdom
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A very professional and friendly experience. Annmarie and all the team took time to listen to my requirements. Let’s hope the holiday is as great.

Reply from Hays Travel - Hove
Fantastic booking helpful friendly polite and informative from Anamarie in hove branch.

Reply from Hays Travel - Hove
Sophie was very welcoming, knowledgeable and professional. She listened to our requirements and did her best to fulfil them, offering alternative options when appropriate. It was great to be able to go into a physical branch and discuss our holiday needs in person. The whole experience was very positive and we are looking forward to our holiday. Thank you
Hays Travel, Hove.

Reply from Hays Travel - Hove
for me they are wonderful, i ask what i want and they help me . Make me happy.

Reply from Hays Travel - Hove
Excellent friendly and honest service. Will definitely rebook again for my next holiday.

Reply from Hays Travel - Hove
Great service from polly at the hove shop very helpful

Reply from Hays Travel - Hove
Polly was extremely helpful and found us a lovely holiday for 3 adults which was difficult,plus we wanted to go in 3 weeks but she did it. Excellent. She is at the Hove branch

Reply from Hays Travel - Hove
Some confusion is as to who was dealing with our booking due to Hove branch being closed for refit

Reply from Hays Travel - Hove
The usual high level from the staff with amazing skills and knowledge I wouldn't go to any other people John Eaton

Reply from Hays Travel - Hove
The trainee customer service lady was very helpful and made booking the holiday a pleasurable experience.

Reply from Hays Travel - Hove
We always try and book our holidays in George Street in Hove. You have an advisor there her name is Anne-Marie.
She is just array of sunshine and nothing is ever too much trouble fantastic experience. It’s nice to see. They’re still our places that you can get a proper service. Thank you, Anne-Marie.
From the moment we entered the shop we were made to fell welcomed .Joanna who delt with us took her time explaining our options so we could decide what was best for us. We were there for nearly four hours over two visits.
Have used Hays travel for years all the staff are helpful and knowledgeable nothing seems too much trouble would and have recommended them many times
I always use Hays to book my cruises as they are very friendly, helpful and knowledgeable.

Reply from Hays Travel - Hove
Joanne was very friendly and helpful. She looked at different options to reduce the price of my holiday and gave me additional information on the location of the resort and areas to visit. She took the time to sit and discuss all my needs. Great customer service.

Reply from Hays Travel - Hove
Once again great service from the team at Hays in Hove
So much research before we even booked.
Thank you everyone from the Richards
Annmarie was unbelievable, we had been recommended by a few different people to visit Hayes, and they were spot on. Annmarie was so attentive and listened to what we wanted and required for our cruise, and then found us exactly what we wanted as our first cruise. We are so excited. Nothing was too much trouble. Answered all our questions we had. Accommodated all our requests. But also has said she is at the end of the phone for any queries. She also explained everything from the cruise itself to visa and currencies we will need for each country. Couldn't thank her enough.
Service from Charlotte was great unfortunately the systems were not upto scratch. Whilst I have the confirmation I await booking details and receipt for deposit paid.
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