Hays Travel - Hove Reviews 

I spoke to Annmarie and Charlotte who were both very helpful in booking my next holiday to Japan.

The assistant was welcoming and demonstrated a genuine interest in assisting with my travel arrangements which were specific regarding destination rather than booking a standard holiday. I left with more confidence about managing travelling alone and appreciated the time given to ensure I was provided with information and where to seek assistance if needed.

As usual girls in shop very helpful and friendly . Wouldn’t go anywhere else. Also extra bonus this time they saved me money

AnnMarie could not have been more helpful. She patiently searched to find the best flights, explained procedures and is arranging assistance and transport. She will even check in for me.
I am so grateful for her help. As an elderly widow I could not have done this alone.

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her help -

They were very good and helpful and patient as my first choice was not available.

the staff in geoge street hove are all amazing very helpful and nothing too much for them .
Will always book my holidays with them .
A special thank you to Anne Marie!

Initially went into branch office to get information about going on holiday to Amalfi coast in Italy. Very friendly staff and took details of what we wanted. They then did some research and came back with options for us and they made the whole process easy to book.

Dan is good at helping with details of my requirements, ease of communication and confidence of using again

The Rep was very knowledgeable on the the islands we wanted to go to although she hadn't been to the one we chose..

They sorted a holiday for us in a very friendly and efficient manner.

Very helpful and

Very helpful and friendly

Great service with excellent knowledge would definitely recommend them

the staff that attend us is very friendly and helpful and she tell us what is the best for the flight

Excellent service as always with Annmarie at our Hove branch have booked a further holiday through Annmarie and all our help has been really great. Annmarie has always been so very helpful and done a lot of research for us when we needed some help with choosing our holidays, especially our cruises which we have been all enjoyed every time we’ve been.

Excellent service. Staff competent, knowledgeable and extremely pleasant. Visits in August and September 2025.

Agent was excellent even though we had a good idea what we wanted. Service in the shop is always very efficient

Daniella , was absolutely great! Listened to what we did and did not want, made the whole process easy.

Liked the calm approach of dealing with a human being not online. She was helpful, warm and responsive to our requests.