From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... See more
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Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... See more
Company replied
Elana at Hays travel Inverness has helped booked us on a Disney Cruise last year and a holiday to Benidorm this year. She has made sure our stays were suitable for mobility needs and looked in great... See more
Company replied
Nadia gave us a wonderful welcome. She then proceeded to search out a suitable holiday for us and we completed our booking very successfully. We have previously booked several holidays to various de... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
13 Ingles St, IV1 1HN, Inverness, United Kingdom
- 01463 897 880
4.9
Excellent
958 reviews
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Very professional and easy to talk to
Very professional and easy to talk to . Nothing a problem.
March 13, 2026
Reply from Hays Travel - Inverness
We appreciate your kind words and are so glad you found our team professional and approachable. Helping our customers is our priority.
Cruising Holiday.
Booking for a last minute cruise in Norway I found the Hays staff friendly and helpful with a lovely relaxed attitude and helpful information all round.
March 12, 2026
Reply from Hays Travel - Inverness
We're happy to hear that our staff was friendly and helpful while you were booking your last-minute cruise in Norway. Thank you for your positive feedback!
Madrid with friends
Nadia was very patient and knowledgeable and talked us through all the options we had available to us. We are looking forward to our weekend in Madrid. Thankyou Nadia.
March 8, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're so happy to hear that you found our service helpful while planning your weekend in Madrid.
inverness, Hays Travel
Excellent service from Samantha.
Excellent service from Samantha.
She listened to us and gave good advice to secure a perfect holiday destination.
We can't wait for our holiday now!
March 7, 2026
Reply from Hays Travel - Inverness
We're happy to hear that our service helped you secure your perfect holiday destination! We appreciate your kind words and hope you have a wonderful time.
inverness, Hays Travel
Helpful and knowledgeable staff.
March 7, 2026
Reply from Hays Travel - Inverness
We appreciate your comments and are so glad our staff could provide their expertise during your visit with us.
inverness, Hays Travel
Elana could not be more helpful.
Elana could not be more helpful.
She gave us a number of options and had experience of the hotel we chose.
Altogether a good experience
March 7, 2026
Reply from Hays Travel - Inverness
We appreciate your positive feedback and are so glad we could provide you with several options and our insight for your hotel choice.
inverness, Hays Travel
Reply from Hays Travel - Inverness
Thank you for your review
Helpful to people unused to travel
Elena has been very helpful in planning for us to cruise with friends, already booked, next year. We haven't had a holiday in many years and are totally out of touch with the process, Elena and, when unavailable, Nadia, are very patient
March 1, 2026
Reply from Hays Travel - Inverness
We appreciate your kind words. We are so pleased to hear that we could assist with planning your cruise. It's great to know that our team's patience was helpful as you planned your holiday.
inverness, Hays Travel
Professional and friendly staff
February 28, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to share your experience with us, and we are so happy to hear you found our staff professional and friendly.
inverness, Hays Travel
Very effective and friendly staff,
February 25, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to share your positive experience with our team; we are so happy to hear that they were effective and friendly.
inverness, Hays Travel
Julie
Came in a couple months ago to look at holiday. Gave them an idea what we were after and we were later sent a quote. We changed our minds on what we were after and quote updated. Decided what we wanted and popped in and booked it all. All done very quickly which was great. Staff very helpful even though we were a bit unsure of what we were looking for.
February 14, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to leave us a review! We're happy to hear that our team was helpful and efficient in assisting you with your booking, even when you were still deciding on your ideal holiday.
inverness, Hays Travel
Staff very helpful
February 24, 2026
Reply from Hays Travel - Inverness
Thank you for your feedback
Inverness Hays Team
Sardinia holiday
Erin was most helpful and polite. She gave us different options and dealt efficiently with our booking.
February 20, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to share your experience. We're happy to hear that our service was helpful and efficient for your booking needs.
inverness, Hays Travel
Samantha was very efficient and had…
Samantha was very efficient and had good knowledge to impart regarding our holiday destination.
February 18, 2026
Reply from Hays Travel - Inverness
We appreciate you sharing your positive experience! We are so happy to hear that you found our service efficient and knowledgeable.
inverness, Hays Travel
Had a couple of hotels but they were…
Had a couple of hotels but they were able to work out which was best for us
February 20, 2026
Reply from Hays Travel - Inverness
We're happy to hear that we could assist in finding the best hotel for your needs. Thank you for your positive feedback; it means a lot to us.
inverness, Hays Travel
First class li will use again
First class li will get what you want goes a long way in this case you listen to what the customer wants
February 8, 2026
Reply from Hays Travel - Inverness
We're glad you enjoyed your experience and that we met your expectations. Thank you for your positive feedback; we appreciate it a lot.
inverness, Hays Travel
Was very pleased with service.
Was very pleased with your customer service at your branch in Inverness.
The lady was very helpfull and we got what we wanted.
February 14, 2026
Reply from Hays Travel - Inverness
We're pleased to hear that you were happy with the customer service at our Inverness branch. We're so glad we could help you find what you wanted!
inverness, Hays Travel
The member of staff was very helpful…
The member of staff was very helpful and went to a lot of trouble to find the right holiday at the right price for us. Samantha has helped us to find the right holiday often and we have a good relationship with her.
February 13, 2026
Reply from Hays Travel - Inverness
We're so happy to hear that our team member was very helpful in finding the perfect holiday for you. We appreciate your continued loyalty and value your relationship with us.
inverness, Hays Travel
Reply from Hays Travel - Inverness
We appreciate you sharing your experience with us. We are so glad to hear that our service was excellent and helpful for you.
inverness, Hays Travel
Very satisfied
Efficient, helpful and flights booked, plus seats very quickly by Nadia.
February 10, 2026
Reply from Hays Travel - Inverness
We appreciate you taking the time to leave us such a complimentary review. We are so glad we could help book your flights quickly.
inverness, Hays Travel
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