I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more
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I have to say you’re always greeted with a warm smile from the ladies in the Jarrow branch. I was seen by Lesley and told her I had a very short timescale to book a surprise holiday for my pearl wed... See more
Company replied
I regularly use hays travel in jarrow for booking holidays and currency exchange. All of the staff members are so helpful and friendly. When booking my latest holiday, I initially spoke to Ruby the ap... See more
Company replied
We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything .... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom
- 0191 4835550
4.9
Excellent
909 reviews
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Very efficient and professional…
Very efficient and professional service,extremely please with the way Michelle handled our booking.
Many thanks
June 21, 2026
Nothing too hard for girls to do…
Nothing too hard for girls to do. Excellent service,will use again.
June 14, 2026
The staff were very friendly
The staff were very friendly, honest and helpful. I ask questions related to my holiday and they helped me with easy. They were polite and very understanding. They did a great job. They are a credit to the company. Well done.
June 21, 2026
Amazing everytime #teamjarrow
June 7, 2026
Great helpful staff always great to…
Great helpful staff always great to book through Hays
June 10, 2026
Explained i wanted a cruise for next…
Explained i wanted a cruise for next year, got exactly what I wanted,all sorted so quickly,so helpful nd friendly
June 13, 2026
Each time l go to hays travel in Jarrow…
Each time l go to hays travel in Jarrow they do amazing was seen by Chloe yesterday and she sorted everything out for me
June 9, 2026
Lesley at Hays in Jarrow could not have…
Lesley at Hays in Jarrow could not have been more friendly and helpful
Had a couple of holidays to book and was provided with exactly what we were asking for
June 9, 2026
Hays Travel in Jarrow is the most…
Hays Travel in Jarrow is the most efficient travel agency we have ever come across. Have used them for years.
June 9, 2026
This company is great very helpful they…
This company is great very helpful they find what am looking for very happy
June 9, 2026
We went in to book a short break not…
We went in to book a short break not really knowing where we wanted to go. Stacey was an absolute star!!!! She was so patient helping us get what we wanted, making sure it was suitable and for us to get the most from our time away. Thank you so much.
June 6, 2026
Holiday to Santa Ponça
Lovely girl Ruby dealt with our booking & also Chloe who came over to help with the pricing because we'd been in previously for a quote which had changed.
The girs were both very proffessional and helpful.
Ruby also booked our seats on the plane which is always helpful.
Both girls are a credit to the company.
June 5, 2026
The staff member was extremely helpful…
The staff member was extremely helpful and friendly helping us book our holiday and made our visit to the shop enjoyable
May 28, 2026
May use AI-assist with repliesRead more
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Member of staff went out her way to…
Member of staff went out her way to explore best options when booking a cabin
June 3, 2026
Reply from Hays Travel - Jarrow
Thankyou for this lovely review! - Hollie :)
Excellent helpful staff
I regularly use hays travel in jarrow for booking holidays and currency exchange. All of the staff members are so helpful and friendly. When booking my latest holiday, I initially spoke to Ruby the apprentice and ahe was very friendly and professional. She helped worked through the cost of my holiday to get me the best deal. I came back a couple of days later to book the holiday and although Ruby wasnt in, another staff member helped me with the final booking process.
May 26, 2026
Reply from Hays Travel - Jarrow
Thankyou for the lovely review. I am glad you managed to get booked up :) - Ruby
Warm hello's from the team.
Warm hello's from the team when I walked in.
First time with Ruby and she checked everything and the options available for the hotel and I booked there and then. Thanks for the help.
June 1, 2026
Reply from Hays Travel - Jarrow
Thankyou Colin. I really appriciate the lovely review :) - Ruby
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