So friendly & professional always trust hays to help me choose my holidays girls are amazing.would never go anywhere else
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Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... See more
Company replied
I went in store hoping for a miracle and thats exactly what i got, a holiday at short notice in a beautiful destination on a tight buget! Service with a smile too!
Company replied
Michelle at Jarrow took the anxiety out of our holiday booking. Very professional & put us at ease as we were anxious that there would be no availability for a wedding venue we are to attend in Lindos... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom
- 0191 4835550
4.9
Excellent
936 reviews
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Reply from Hays Travel - Jarrow
Thankyou for your lovely reply :) - Lesley
Reply from Hays Travel - Jarrow
Thankyou for your lovely reply :) Michelle
Reply from Hays Travel - Jarrow
Hello
Thank you for your wonderful review! Thanks Stacey :)
As always Lesley got everything I asked…
As always Lesley got everything I asked for right would never book anywhere else
July 12, 2026
Reply from Hays Travel - Jarrow
Thank you so much Bev for always trusting us with your Holiday Plans
Lesley xx
The service was great as usual we would…
The service was great as usual we would not go anywhere else lovely staff very efficient
Thank you
July 9, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review! Ruby
Reply from Hays Travel - Jarrow
Thank you for your wonderful feedback! We are so pleased to help
Michelle
Reply from Hays Travel - Jarrow
Thank you so much for your kind review - Ruby
Very efficient and professional…
Very efficient and professional service,extremely please with the way Michelle handled our booking.
Many thanks
June 21, 2026
Reply from Hays Travel - Jarrow
Lovely to see you both again and to be able to help you with your booking - Michelle x
Nothing too hard for girls to do…
Nothing too hard for girls to do. Excellent service,will use again.
June 14, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Lesley
Reply from Hays Travel - Jarrow
Thanks so much for booking with us - Hollie
The staff were very friendly
The staff were very friendly, honest and helpful. I ask questions related to my holiday and they helped me with easy. They were polite and very understanding. They did a great job. They are a credit to the company. Well done.
June 21, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your kind review and for choosing to book with us - Lesley
Amazing everytime #teamjarrow
June 7, 2026
Reply from Hays Travel - Jarrow
Thanks so much Nicola always lovely to see you! Lesley
Great helpful staff always great to…
Great helpful staff always great to book through Hays
June 10, 2026
Reply from Hays Travel - Jarrow
Thank yo so much for your kind review! Stacey
Explained i wanted a cruise for next…
Explained i wanted a cruise for next year, got exactly what I wanted,all sorted so quickly,so helpful nd friendly
June 13, 2026
Reply from Hays Travel - Jarrow
So happy to have been able to help you with this! Thanks so much for the lovely review - Ruby x
Each time l go to hays travel in Jarrow…
Each time l go to hays travel in Jarrow they do amazing was seen by Chloe yesterday and she sorted everything out for me
June 9, 2026
Reply from Hays Travel - Jarrow
Thank you so much for booking with me Margaret
Lesley at Hays in Jarrow could not have…
Lesley at Hays in Jarrow could not have been more friendly and helpful
Had a couple of holidays to book and was provided with exactly what we were asking for
June 9, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Lesley
Hays Travel in Jarrow is the most…
Hays Travel in Jarrow is the most efficient travel agency we have ever come across. Have used them for years.
June 9, 2026
Reply from Hays Travel - Jarrow
Thank you so much! Always happy to help you - Chloe xx
This company is great very helpful they…
This company is great very helpful they find what am looking for very happy
June 9, 2026
Reply from Hays Travel - Jarrow
Amazing review thank you so much Susan - Stacey x
Reply from Hays Travel - Jarrow
Thanks so much for booking with me - Chloe x
We went in to book a short break not…
We went in to book a short break not really knowing where we wanted to go. Stacey was an absolute star!!!! She was so patient helping us get what we wanted, making sure it was suitable and for us to get the most from our time away. Thank you so much.
June 6, 2026
Reply from Hays Travel - Jarrow
Amazing review thank you so much i really appreciate this - Stacey xx
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