Hays Travel - Jarrow Reviews 

First class service

We went in to book a short break not really knowing where we wanted to go. Stacey was an absolute star!!!! She was so patient helping us get what we wanted, making sure it was suitable and for us to get the most from our time away. Thank you so much.

Lovely girl Ruby dealt with our booking & also Chloe who came over to help with the pricing because we'd been in previously for a quote which had changed.
The girs were both very proffessional and helpful.
Ruby also booked our seats on the plane which is always helpful.
Both girls are a credit to the company.

The staff member was extremely helpful and friendly helping us book our holiday and made our visit to the shop enjoyable

Excellent customer service. Always happy to help.

Member of staff went out her way to explore best options when booking a cabin

I regularly use hays travel in jarrow for booking holidays and currency exchange. All of the staff members are so helpful and friendly. When booking my latest holiday, I initially spoke to Ruby the apprentice and ahe was very friendly and professional. She helped worked through the cost of my holiday to get me the best deal. I came back a couple of days later to book the holiday and although Ruby wasnt in, another staff member helped me with the final booking process.

Warm hello's from the team when I walked in.
First time with Ruby and she checked everything and the options available for the hotel and I booked there and then. Thanks for the help.

Staff are very friendly and helpfull lesley booked my holiday quick and easy explained everything to me to make it easy i always go to hayes in jarrow for exelent service

We went in to get some prices and see what was available for the summer holidays. Chloe was really helpful finding us the perfect place for our family get away. Booking was really easy and the service was great. Thank you.

I have to say you’re always greeted with a warm smile from the ladies in the Jarrow branch.
I was seen by Lesley and told her I had a very short timescale to book a surprise holiday for my pearl wedding anniversary (husband was waiting in the car and thought I was just popping into a few shops 🤣).
Lesley got me sorted very quickly and husband has no idea he’s going away in 2 wks lol.

There are always very good when booking a holiday

Always helpful staff. Was served by Ruby and she was very pleasant, helpful and thorough

Amazing staff & so helpful. Michelle is fab and I always book my holidays with her

Stacey and holly were very helpful Stacey took me booking as she was great was very easy and she answered all my questions and she was very professional and helpful and polite great customer service

Lovely service and friendly

Friendly and efficient staff made the booking quick and easy

Jessica listened to exactly what we wanted and we got sorted quickly

We use hays travel every time we go away as the staff are always very helpful and friendly and also take time to get you the holiday that you want , this time was no exception, can’t fault anything . Chloe who sorted out our holiday was great from going into the shop to us leaving , big thumbs up

Michelle at Jarrow Hays,our trusted travel agent, always goes above and beyond for all our travel needs, looks for best deals and makes sure it suited us to the ground! Bet we got on her nerves swapping and changing hotels, but she is always lovely, we never shop anywhere else! That's again Michelle x