I went in to my local branch (jarrow) and was greeted with a lovely smile and welcome. I did make it a little challenging to find and fit a budget. But, a big thanks to Aliyah for being very patient w... See more
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Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... See more
Company replied
So friendly & professional always trust hays to help me choose my holidays girls are amazing.would never go anywhere else
I ususally always book my own holidays, but after looking tirelessly for over a week I couldn’t find anything we wanted within our budget so decided to drop in to Hays Jarrow. Ruby assisted me and pat... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
29 Bede Precinct, NE32 3LW, Jarrow, United Kingdom
- 0191 4835550
4.9
Excellent
939 reviews
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The staff was very helpfull and nice.
March 17, 2026
Reply from Hays Travel - Jarrow
Thank you so much for the lovely review - Ruby x
It was a lovely pleasant experience
It was a lovely pleasant experience. We were given options of airports znd flight times to suit.
March 10, 2026
Reply from Hays Travel - Jarrow
Thank so much Sharon for leaving me a lovely review - Chloe x
Great booking experience.
Hays staff were very helpful. Our holiday was fully explained, booked without a problem. Also advice re: our insurance, and pre-paid cards. I would recommend.
March 10, 2026
Reply from Hays Travel - Jarrow
Ah thank you so much - Chloe xx
I didn’t actually go to book the…
I didn’t actually go to book the holiday but my mam and sister did. Staff couldn’t be more helpful and friendly
March 7, 2026
Reply from Hays Travel - Jarrow
Thank you so much for leaving me a lovely review i really appreciate it - Ruby x
Great service
Great service, got everything I wanted at a great price. Now looking forward to holiday in the sun 🌞
March 14, 2026
Reply from Hays Travel - Jarrow
Thank you so much for the lovely review - Ruby x
The jarrow branch goes out of their way to help find the best holiday to suit you
Stacey at hays was very helpful.ingact we wouldn't go anywhere else as the jarrow branch of hays is always outstanding
March 14, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your review i really appreciate it - Stacey xx
Always looked after well and they go…
Always looked after well and they go out of their way to help.
March 13, 2026
Reply from Hays Travel - Jarrow
Thanks for the fantastic review! Michelle xx
City break
The staff were really helpful when trying to sort our City Break to Belfast. They advised us on different hotels & restaurants.
We would definitely recommend them
March 11, 2026
Reply from Hays Travel - Jarrow
Ah thanks so much we weren't giving in getting you that availability! i hope you both had a lovely weekend away - Michelle XX
Maldives Holiday
Chloe was very helpful and took her time searching for our holiday. Very patient
March 1, 2026
Reply from Hays Travel - Jarrow
Thank you so much for booking with me and for the lovely review - Chloe xx
Reply from Hays Travel - Jarrow
Thanks again Lynda! Michelle xxx
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Chloe xx
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Stacey xx
Reply from Hays Travel - Jarrow
Thankyou we hope you have a lovely holiday
Great service at Jarrow HaysMichelle was so patient and got us what…
Michelle was so patient and got us what we wanted we have always been satisfied with the service we receive and all the staff are lovely
February 22, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review - Michelle xx
Excellent service
All staff knowledgeable and helpful and always find us the holiday we want. Would highly recommend.
February 24, 2026
Reply from Hays Travel - Jarrow
Thank you so much for your lovely review! Chloe xx
Lovely service great advice given
February 20, 2026
Reply from Hays Travel - Jarrow
Thank you so much Lisa for leaving me a lovley review! Much appreciated! HOLLIE X
Fantastic service as always
Fantastic service as always. Very helpful and professional 👌
February 27, 2026
Reply from Hays Travel - Jarrow
Ah thank you so much Ian i really appreciate this! Michelle :-)
Member of staff we dealt with was so…
Member of staff we dealt with was so helpful and informative. She gave us loads of useful information and helped us to decide and book our holiday.
February 17, 2026
Reply from Hays Travel - Jarrow
Thank you so much for this lovely review! Im so glad i was able to help you with your holiday plans. Michelle :-)
Rising star ruby is a gem
We went to hays to book a holiday that we had found on the tui app, they price matched, and did everything for us, including assistance.
She said she was just an apprentice, but she was very patient, very personable and very professional.
I will be booking with hays for my long haul holiday in September
February 18, 2026
Reply from Hays Travel - Jarrow
Thank you so much for such a wonderful review! Ruby xx
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